Very unprofessional…read more I requested a quote for auto and homeowner's insurance. They sent an email with many questions including driver's license numbers. I spent over an hour answering the questions and replied to their email. They then ghosted me. What a waste of time, AVOID.

The best insurance agent we have ever had. Gives us the best prices on our insurance plans every…read moreyear. Exceptional customer service. Answers his phone! Gets information to us super fast. We will never use another agent. We are spoiled with Neil. Thank you, thank you!

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

Kerry Furimsky knows her stuff! I can't tell you how many times I have been able to call Kerry and…read moreask her for advice or just to explain my coverage so I can understand it better. I've never felt I've been over sold and I feel confident that she has offered the best options with my best interest in mind. When emergencies happen and you need your agent to be there for you, Kerry is there for her clients and will stand with them through the process until things are made right. She has over seven years of experience and I am glad she has my back. Thank you, Kerry!

When switching to State Farm, Erik worked hard to make sure all of my questions answered. More…read moreimportantly (to me), he saved me money. I recommend Erik without reservation.

Erik was a great help in setting up my insurance. Low pressure and very knowledgeable. I highly…read morerecommend his services.

Rachel Lauser has been incredibly helpful to my aged parents in finding the best Medicare…read moresupplement plan. First, she is a good listener. What exactly are we novices who don't speak the health care language saying about what we need from our health care coverage. She listens to our language and translates that into industry language and then feeds it back to us in a way we can understand and make choices. Second, she is exceedingly knowledgeable. I can tell when someone is competent at their craft. Rachel Lauser is such a person. That knowledge is comforting to those of us who depend upon others to connect us to a plan that is so essential to our health and wellbeing in a healthcare system that is bewildering at best. She can reach in to that knowledge tank and produce answers that fit our questions and intents. Third, she is compassionate. We unfortunately had to make several fundamental changes, but she stuck with us throughout the process and treated us as human beings that had value to her. She just rolled with it and kept delivering. More than anything else, she gets five stars for that. The rest of the Appled Team office was supportive and helpful when she was unavailable. They are insurance brokers, health insurance just one of many products they deliver. They are in the business of finding the best insurance for any need. I easily recommend them most highly as surely one of the better insurance brokers in this area.

A friend of mine suggested I call Rachel for a health insurance quote. I made the call, she helped…read moreme set up a new health insurance policy as I recently started my own business. Rachel was accommodating at first, she asked me to write a Yelp review, which I did. Then the communication stopped. I've sent several emails to her dating back to September, and another last week regarding open enrollment. CRICKETS!! Not happy with the lack of follow-through and not one returned email. Open enrollment ends soon and I am scrabbling to find another policy. Not very professional.

Excellent customer service! Very friendly and helpful whenever I need assistance. Highly recommend!read more

Great service, consistent support and good people to work with.read more

We have been customers of the Jayme Mercer American Family office for several years now. Jayme is…read morevery helpful and makes the insurance experience a personal and comfortable experience. Going to his office is convenient and instead of just signing up online he sits with you and creates a custom policy that you will feel good about. The price of the insurance is one of the best parts. I am a Finance Director and I have done plenty of research to determine I have the best price for my insurance. American Family beat every other reputable company that I looked at. Customer for life here!

Good location, good work ethics, good staff, quick reply to messages and e -mails, did the best to…read moreme and my wife reasonable cost term life insurance. Over all excellent service!

Jarred at Callie Armstrong was so amazing! Saved me on car insurance and was such a big help. I had…read morebeen talking to him for a while before making the switch and I'm so happy! Shout out to Jarred!

I was convinced to switch my insurance with promises of a lower rate I voiced my concerns about my…read morehouse not falling under the insurance. I was assured it would be fine. I received a letter saying they would not insure my home causing my rates to go way up. I know pay 200$ more a month for me and my children's cars. Worst insurance experience ever.

Love Tina!!! Great pricing and great customer service. She also helped my dad with his new home…read moreinsurance. Highly recommend Tina!

Awesome awesome! Everyone is so on top of things and quick to answer questions! Also helped us save…read moretons of money by switching! Defiantly recommend AmFam!

Jennifer Massey and I had a long phone conversation as soon as Open Enrollment had begun. My…read morecurrent Medicare provider was not offering my plan in 2026, and both Jennifer and I had checked into potential plans my current Primary Care Physician's group was accepting prior to our phone conversation. Jennifer was prepared to point out where my current plan and the one she was recommending differed, and I feel comfortable with the plan we enrolled me in. Sorry for the delay in posting this, but I had several other things on my schedule, but I'm happy to say I received my new Medicare Rx card yesterday.

I had chosen the Medicare Advantage Plan that I thought would best cover my needs, but didn't want…read moreto go through all of the enrollment process myself. Nada reviewed the coverage with me, read through all of the many pages of the plan & confirmed the enrollment. She was pleasant. polite & professional. Thank you, Nada.