A WELL-OILED MACHINE THAT PRODUCES RESULTS! Douglas & Moore got me TOP dollar for my condo rental -…read more3 weeks to prep, list and get a signed agreement (2 year lease!) from vetted tenants. DONE. I approached Nina Moore when I was at my wit's end, having listed my unit on Zillow and Craigslist for a few weeks and not getting enough promising leads. I was losing money day by day and need to rent my condo quickly, but also needed top dollar to cover my expenses after a costly remodel. I didn't have to compromise, neither on speed nor value. She and her partner, Don, delivered in spades. Nina handles all the listing/leasing strategy and logistics while Don handles fix-up/cleanup. They are a great team! No detail was missed. They know what the target tenant wants. And they INCLUDED all of this in their fee. Now, I can sit back and be assured of electronic deposit (Nina took care of this with tenants) and low maintenance (I signed up for a home warranty plan, and the tenant will pay for repair visits). I was able to finalize the agreements via email and electronic signature. I am over the moon that this is done, properly. I can go back to my family and day job! THANK YOU, Nina & Don!

I needed a loan and considering the credit crunch it was tough. Nina Moore came through…read more Previously, I had contacted e-loan and basically they had some young inexperienced kid on the other side who I didn't feel was looking out for my interest.

I have been looking for homes with my wife Sara because we have a 2nd child on the way. I got…read moreadvised that Len was a good Realtor so we decided to call her and see if she had any homes in our price - range around San Jose/Silicon Valley. She did not at the time but actually got back to us in no time and showed us a great property around the valley. Although we did not purchase the home I felt like Len went above and beyond to try and help us with the purchase of the home. She is outstanding and I will keep on working with her until our home is finally found. She deserves the 5 star rating my wife and I are giving her.

Bret was a pleasure to work with. Professional, knowledgeable, and patient. Bret sold our property…read morefor a great price, & steered us through updating the property, & the escrow. I highly recommend Bret.

I am an engineer working in sf and just bought my first house in Foster City with Bret and his…read moreassistant Lulu's help. I am writing this review two weeks after the deal was closed so that my excitement will not overwhelm my rational mind. I started looking at open houses with my fiancee from the beginning of June. Bret showed up almost every weekend in the following 3 months and tirelessly introduced every house to us. He helped us to read through the disclosure (they are not short at all) of every house we are interested in and very carefully reminded us the problem which may cost us a high price to fix. At the end, he helped us to get our home in a very competitive neighborhood by a pre-offer with a right price to avoid multiple-offer situation. As a buyer agent, not like some others who want to finish their job on the buyer side as fast as they can, he never pushed us to offer. In contrast, he always honestly pointed out potential problems when we were thinking about an offer. Someone has said, the most important job of an agent for a first-time buyer is not to win a bid among 20 offers, but to educate the buyer to get an idea of what type of property he/she wants to live in. Bret, in this perspective, is an excellent teacher. He grew up and lives locally on peninsula for so many years. From Millbrae to San Carlos, he can tell stories for every city. We just moved to bay area for half a year, but with his help, we aimed our target at Foster City and Redwood shore very quickly within the first month. We are native Chinese speakers, Bret sometimes could not catch our points very well. But his Chinese assistant Lulu did excellent translation between us. My parents visited us from China in the summer and went to most of open houses with us. When Bret were talking with us in English, Lulu translated to my parents and took are of them very well. Overall, if you are looking for an honest and efficient agent, you SHOULD visit Bret. If you speak Mandarine but are still looking for a native agent, you MUST find Bret and Lulu.

I recently was in the unfortunate situation of having a house on the market for four months with…read morevirtually no activity. I decided to switch agents, and looked for a realtor in the Bay Area who grokked" high-tech, understood marketing, and that my wife and I felt could move our home quickly. Owen and his counterpart, Alex Wang, both of Sereno Group Real Estate, quickly rose to the top of the list. We turned them loose, and ended up with multiple offers presented. I should note that my wife and I had moved, and were 500 miles to the south. While the home was staged and during its time on the market, Owen went WAY above and beyond what a typical realtor would do....several small maintenance issues were taken care of, and before open houses, he'd go in and wipe things down to make the home shine. Can't recommend Sereno Group, and in particular Owen, enough. Definite thumbs up.

We were in the market for our first home and Owen was super responsive, detail oriented, and…read morepatient to help us through the entire process. His extensive experience in the industry, vast network, and cool-headedness really alleviated our anxieties of this huge financial commitment. Owen and his team were there every step of the way: from viewing homes, showing us what to look for, crafting an offer and grieving over getting out bid, to attending more open houses, working with our lender, gathering comps in the area, and eventually closing. We felt very supported and never pressured to make a decision we weren't 100% comfortable with. Thank you, Owen!!

I worked with Connie to buy a condo in San Jose. I was not happy with my experience with her and…read morewould not recommend her or work with her again. I met her during the open house she hosted. She told me the chances of getting the property were higher if I went with her. So, naturally, I did. A smaller issue I had while working with her was that she likes to talk on the phone. Too much. A quick email or text update would suffice. Now, there are even voice messages you can leave without talking to the person. This is an issue because it is hard for me to take a phone call at work but I can look at my phone and read a message. I feel that she likes to talk because she is a "fast talker" so you're hearing what is going on and how she's trying to spin it. In writing, like over email, it would be harder for her to do that. It quickly became clear to me that she did not have my best interests in mind. She wanted to sell the property even if it meant screwing me. She kept telling me not to "look at the little things that were damaged" which was fine. I was willing to overlook small issues but there was a bigger issue she did not try and help me figure out: the A/C unit. I wanted to have it inspected before purchasing the property. She fast talked and weasled her way out of doing it saying I will have a home warranty and that should be enough. That means, I am left with the expense instead of the seller. The absolute biggest issue was we didn't have a final walk through. So, I signed the papers thus officially buying the property. HOWEVER, the seller was still in the unit. She did not leave for two days. When I asked Connie about it, she said she had told the seller the deal might not go through and so the seller didn't move out. Connie did not pay me rent or ask the seller to pay me rent for the two days she occupied my property. The seller left the property with some damage, small, but still. Ultimately, Connie wanted a paycheck. She wanted to sell the property and knows Bay Area properties will sell no matter how shady the realtor. During my time looking for properties, I met a lot of realtors who seemed honest, spoke to me slowly and clearly (I'm a first time home buyer). They gave me tips, resources, and I wasn't even their client. Connie made a sweet commission since she didn't have to split it. The least she could have done was make sure the A/C unit was working properly and the seller was out when she was supposed to be out. I found Connie to be unethical and untrustworthy. I know not everyone has this experience (after all, the seller was happy. she got a good price on her place and left the repairs to the buyer) but I'm sure you can find a better realtor out there.

Working with Connie is an absolute delight! She is a true professional who really listens to her…read moreclients needs and exceeds their expectations. Her caring nature and wealth of knowledge are a valuable asset to have when hiring an agent. She is very prompt with following up and will keep you informed every step of the way.

Theresa is a truly brilliant realtor with so much enthusiasm and energy…read more We relocated to San Jose from the UK and had little idea of what to expect from home buying process in California. Before our 'physical' relocation we began internet searching San Jose neighbourhoods to get a feel for where we might like to live. After going round in circles for quite some time we stumbled across Theresa's YouTube channel. So incredibly informative! After watching, we had a much clearer view on our ideal home. I sent Theresa a message via her Facebook page and she quickly responded and gave me a huge amount of help and advice. I was so impressed ! We kept in touch over the next few months and she was always so willing to answer all our home buying questions. (We had aA LOT!). Not only that but Theresa also put us in contact with a fabulous mortgage advisor (who directed us through the complex loan application process) and helped us find a great area for a short term rental for when we arrived in the US. This was invaluable, particularly during Covid when we were unable to visit the area prior to our actual relocation. When we arrived in the US in March 2021, Theresa couldn't have made us feel more welcome. Her kindness and support is so genuine and I can honestly say we couldn't have felt more welcome. Once our loan application was progressing well, Theresa quickly set us up with a string of home viewings, tailored to exactly our requirements. The housing market in the Almaden Valley area is extremely competitive but we had built so much trust in Theresa that after only 6 house viewings we found a home we absolutely loved and decided to make an offer. Theresa is amazingly analytical and great with numbers and this allowed us to make a fair and competitive offer which Theresa presented to the seller, along with a highly professional introductory video. This was the first home we had made an offer on and thanks to Theresa's expert guidance our offer was accepted! We were moved in to our dream home (with pool!) just 2.5 months after landing in the US. This far exceeded my expectations. Theresa went above and beyond and we can't thank her enough for the personal and tailored approach, which was unlike anything I'd ever experienced in the UK. It was an absolute joy to work with her and if you are considering utilizing her services, I can't recommend her enough. There's never any pressure, just a genuine interest in helping you find a home you love. Thank you Theresa!

Theresa was an amazing realtor. She was very professional, personal, helpful, friendly, and…read moreknowledgeable. She was constantly connecting with me about my options, gave me tons of information about aspects of the market I didn't know and were extremely important in order to purchase a home. Everything went very smoothly during the process and I was able to purchase a place that I absolutely love. I'd greatly recommend her services. I'm very happy.

Tom and Rob were fantastic! With their experience and confidence, we were able to secure our new…read moredream home in an amazing location!! We are extraordinarily grateful for the constant communication, reassuring guidance, and tireless hard work we received from Tom and Rob, and I cannot recommend them and Momentum Realty enough. San Jose is a fierce market, and you need true professionals on your side if you want to come out on top. Luckily, we were in great hands. Thank you for a phenomenal experience, and for helping make our home ownership dreams come true!

Tom is always there to help, when I was trying to sell my condo, he not only helped with…read morerenovations (reasonable prices from handyman he recommended) he himself was also helping us with minor fix up too. The condo was staged very nicely for free, definitely brought more interests for the property. As a seller that lives out of state, his dedication definitely made the whole selling process smooth and easier and I'd highly recommend him to any of my friends or family in the future (:

I have known Doug for 30 years when I was just a young kid he always helped our family with various…read morethings. I recently hired Doug to sell my moms home. The previous agent my mom hired was a Bad Person and Doug helped her/me get out of this transaction. The Agent was not a Good person and I will leave it at that. I'm out of state so it was hard to run my life with my business and children and trust my mom had the chosen the right agent. Well with Doug I knew I had the right Agent!!! Thank you so Much Doug!! If my mom used the other agent she would have lost $300,000 and at 79 years old she didn't need a 3400 sq ft home across from a Rat factory in Morgan Hill. My only advice to anyone buying or selling a home just Hire Doug if you want a Honest and Ethical Agent!! Thank you Doug my mom Loves ya!!! So do I. !!! Thanks Again

Do not use! Terrible realtor!! Lacks work ethic and motivation! Not trustworthy and gives…read morehorrendous advice.