1. Providence Centralia Physical Therapy

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Centralia, WA

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Providence Centralia Physical Therapy

3.7 (3 reviews)

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Chehalis Physical Therapy

Chehalis Physical Therapy

3.7
(6 reviews)
4.7 mi

When I was referred to this company I was given a string of appointments covering approximately 4…read moreweeks. Two days after my first appt appointment, I called to cancel the appointment I had for today because I was still in too much pain from my first appointment to go through the therapy again so soon. I was informed that I would be charged a cancellation fee, and that I had signed paperwork agreeing to that. I understood that cancelling a same day appointment would incur a $25 fee and accepted that financial responsibility. I explained that I was not prepared to go forward with the currently consecutive appointments they have scheduled for me because the pain was severe enough that it feels like I need to wait longer before continuing. The person then said that I would have no guarantee of when they would have any appointments available. I acknowledged and accepted that there would be uncertainty about when they would have availability. The conversation then got weird and it seemed to be a problem for the woman on the other end of the line. I finally said not to bother, I wouldn't schedule any future appointment with them at all. I have no idea what happened or why she took such offense to my request to delay my therapy. Bizarre! I invite a manager to contact me if they would like more information.

Very knowledgeable about injuries and listens to the patient. On my second go round with shoulder…read moresurgeries, and is a great place to get the healing started!

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Chehalis Physical Therapy
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Providence Chehalis Physical Therapy

Providence Chehalis Physical Therapy

1.0
(2 reviews)
4.0 mi

I never even had the chance to GO to this facility and it gets 1 star. Their people.skills.are…read moreTERRIBLE as far as staff goes. I missed my 1st apt because I put it in to my calendar wrong, however upon talking to their staff NOT ONE PERSON got reminders for their appointments that day. So both parties at fault, it happens. I returned their "missed apt" call and rescheduled for a few days later at 7am. I missed that apt as well, however I DID try to call.to cancel.but could.not as their office did not answer. I had my bf call again later in the day to explain what happened and their response was "they no longer wanted to deal.with me as a patient due to no call no show", and hung up. The reason i was scheduled to.go here in the first place was to learn ways to deal.with vertigo. I was having a VERY bad episode the morning of my apt. Driving was NOT an option, I could barely think without vomiting. Thanks providers. But then again what should.i expect from.that name?!

Never again. I went there and was assured that my ins would cover my appts by the office staff…read more Well.... now I have I am receiving a bill for 240. My last appt consisted of arm cycling for 6 minutes, jumping on a ball for 2 minutes and filling out paperwork. I have no idea what they charged my ins company for this appt but it wasnt even worth the 40 co pay I had to pay them. I would recommend NOT going to this business !!!

Providence Centralia Physical Therapy - physicaltherapy - Updated July 2026

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