My experience at this clinic was horrible poor care I witnessed patient abuse by staff on 3…read moreoccasions and ethics that was disgustingly poor they just want their money they don't care about the patient I don't recommend this clinic.

RUDE FRONT DESK STAFF, Older gal sits on the right is always rude to me and always has issues with…read morethe system when checking in. She must not be a happy person so she really should not be in customer service.

100% recommend Schine Health and will they will always be our go-to for primary medical needs…read more We started going there a year or so ago and were struck by how welcoming and kind Dr. Schine and his staff were. Everyone that works there is considerate of your medical needs and preferences, never pressures you into doing or taking something that you're not comfortable with, and consistently has your best interests in mind. We have gone to Dr. Schine mostly for cold/flu type care; but being a primary care physician, he can support you in a number of ways. Most recently, I went to him with what turned out to be a sinus infection. I was able to get a next day appointment (sometimes you can get same-day appointments) and, as always, was impressed and happy with the efficiency that the staff conducts the appointments. They accept a number of different insurance plans and are easily connected to local pharmacies to quickly get any prescriptions that is sent in. Levi and the rest of the front office staff are extremely helpful and caring to everyone as well; and will help with any insurance and/or billing questions. One can easily navigate their online appointment scheduling system so you don't have to wait for opening hours to schedule something; and they do offer virtual visits for some appointments. Schine Health is also fully inclusive, welcoming, and a safe place for supportive care for LGBTQ+ and BIPOC patients. Like I said above, I fully recommend Schine Health and will never go anywhere else!

I had my first visit and I was very relieved -- he is a very nice guy. I wanted the firsts visit…read moreto be relaxed, just a short visit to get to known each other. I think we're going to get along .... just ..... *fine*. You wouldn't think that it would be something to be so nervous about, but healthcare in America has changed. Some doctors have become very hostile even abusive -- the worst thing to have to deal with when one is suffering through a health crisis. Of course, when they are nice, I love them. Looks like I found a keeper.

I recently had gone to the ER at my local hospital for severe throat swelling and pain. After…read morethoroughly checking me out and determining there was no infection, the ER Dr recommended I have a followup with my regular Dr within 3 days. I called the Dr office to set it up, but was told they couldn't see me for over a month. I explained the ER Dr had said I needed a followup within 3 days, that I was still experiencing severe symptoms, as well as explaining I had had a similar experience before with my throat swelling completely shut so my airway was blocked & I had to be intubated and on life support... and they still insisted I couldn't be seen for more than a month. I then went to their urgent care side and was checked by them, but same results as the ER... couldn't find what was wrong & causing my issue. I was told by the urgent care Dr that I needed to contact my primary and ask for a referral to an ENT. I again called Valley View Health Center, Suite F and asked my primary for this referral, explaining again my to to the ER and my followup through their Valley View Walk-in Clinic. I was told I still needed to come in and be seen before they would give me a referral... so I asked when I could be seen - and was told DECEMBER. This was on SEPTEMBER 22nd!! This was the final straw for me. I had problems being seen for various things before, but not like this! Found another Dr who could see me same day (today!) And will give me the referral I need to get me some answers, as this throat issue has now been going on for more than a month, now!

Very sick and new to the area, new i had some kind of respotory infection so they sent me to get a…read morechest X-ray. Said I was fine and sent me home with cough syrup. Next day I felt even worse (Now been sick for 2 months. ) Friend recommended Valley View so I went and they diagnosed me with Walking Pneumonia and a serious respotory infection. Doctor and staff were very friendly. At this place I never even met the Doctor. I will never go to this Clinic again. 1 star.​

When my doctor left their practice, there was no notification until I needed the doctor. I had to…read morego to an urgent care for help and it took me months to find another doctor.

The check-in receptionist was on the phone when my husband and I arrived in a panic due to a bee…read moresting allergic reaction. She completely ignored us, not even looking up. My husband went in the back himself to grab help. The nurse was quick to defend the receptionist stating that we were not being ignored and that I am standing and breathing I'm fine. A theral exam was not done but in my chart notes it said it was. I was given medications and shortly after sent back to the waiting room to be monitored. Who in the waiting list room is monitoring me? Other patients?

If I could give less than 1 star, I would place this hospital in the negative by far…read more I have 2 experiences about which I wish to warn others, the first being the care of an elderly friend who has diabetes. I brought her to the emergency room at this hospital because she had a HOLE in her toe and could not feel it! She had an odor of rotting flesh about her (sorry to be graphic) so I knew this was quite serious. I could see the bone of her toe and noticed several small, white particles around the hole - which turned out to be bone fragments. A young - doctor? - briefly came in to examine my friend, sent a prescription off to the pharmacy and sent her on her way home. The young lady said this infection had not reached the bone, so she could go on home and follow up with her foot doctor. 2 days later, I went with my friend to her foot doctor who immediately told me to take her to St Pete's in Olympia and that there was NO WAY her toe could NOT have been infected to the bone at the time we had gone to the hospital because it could not have progressed so severely in the 2 days between the hospital visit and seeing him. St Pete's immediately hospitalized my friend and had to amputate her big toe. Centralia ought to be sued for such poor health service! But that is up to my friend. I have informed her I am willing to be a witness, should she decide to move forward. The second incident involves my husband who had a stroke, which brought us to the hospital. My preference would have been to go directly to St Pete's, but as I myself had recently had 2 back surgeries, I was unable to drive. Not realizing what my husband was experiencing was a stroke, he drove the two of us to the hospital himself! Thankfully, we weren't far from the hospital and God was watching out for us! But... ok, at the hospital... the young man who was typing up my husband's symptoms and conveying them to the nurse could NOT get anything right. He would tell the nurse three symptoms my husband was experiencing had stopped... when we had said nothing of the sort. He couldn't tell the nurse the correct blood pressure reading, he said my husband lost vision in his left eye, but it had since returned - which was inaccurate!, he told the nurse my husband was not experiencing any numbness - when his whole left arm was numb.....I mean, what? Was it this guy's first day?? And we were supposed to trust he typed in the correct information??? It was truly a mess that we constantly had to interrupt and correct! Thankfully, the nurse put in a transfer to St Pete's; otherwise I would have asked for that myself. Please be cautious and go straight to St Peter's. It is not worth the risk to go to Centralia hospital. Very lousy, disappointing treatment from a place you would hope you could trust in a crisis.