Best Window company in RI!!!! Family owned and it shows. Fantastic communication and straight…read moreforward excellent pricing. The crew that installed were second to none. Joe and his crew were friendly and were great craftsman. Could not beat this team, from Anthony and his dad to Leah in the office and Joe and the crew. Great job guys!!

Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly…read moreinside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

Professional, great service and product. They know what they are doing. Purchased two storm doors…read more Came in on time and installed. Also purchased hand rails for porches. Honest, family owned business!

David is always very helpful. I use Phoenix for fixing my broken windows and window parts. they are…read morealways knowledgeable and helpful. Keep up the great work Sean

First off, the first time i spoke with their office manager i was professionally greeted and they…read morewere very helpful and honest with all my questions. I had called a few places before hand, and non of them had the expertise and the piece of mind that i felt with United Better Homes. The whole process form picking out the right windows to installation of my windows was flawless and I was very impressed with overall Quality of all the people, I had the pleasure to meet. Lastly, the cleaning up these guys did was great! no left over messes for me to cleanup. Would recommend to anyone looking for home improvements!

Consumer BEWARE…read more Extremely Disappointed - Faulty AC Installation, Water Damage, and No Accountability We hired UBH Heating and Cooling expecting a straightforward AC installation. Instead, we endured over three months of ongoing issues, property damage, and a complete lack of accountability from their team. The problems began when they installed the wrong system. After noticing that our home wasn't cooling properly, they discovered the error and replaced the unit. However, the replacement was not properly tested, which led to more issues: the system was extremely loud, the fan ran continuously for days, and wires were left improperly connected. Most seriously, due to poor installation and a failed safety sensor, the system began to leak water. This leak caused extensive damage to ceilings on both floors of our home, with visible water stains in several rooms. Their only attempt to address the issue was to apply a bleach-and-water solution--a superficial and ineffective treatment. We were told full repairs and repainting would be scheduled, but those promises were never fulfilled. Eventually, the company stopped responding altogether--no follow-ups, no repairs, no accountability. Communication throughout the process was unacceptable. We had to repeatedly follow up, often reaching out to multiple people just to get basic updates or schedule service. Technicians were frequently late and had to return for repairs multiple times, causing us to miss several days of work. During one visit, they left the attic door open despite being asked to close it and left standing water on our shelving--further demonstrating a clear lack of care and respect for our home.This experience has resulted in financial loss, emotional stress, and countless wasted hours. What should have been a routine installation turned into a prolonged and costly ordeal--with no resolution and no responsibility taken. Based on our experience, we strongly do not recommend UBH Heating and Cooling. Their conduct has been unprofessional, careless, and completely unresponsive when problems arise.

Owner requested I make payment in full prior to any work so glass could be ordered and appointment…read moremade within 6 days. 3 weeks passed and I never heard back after I paid full amount 3 days after filing a dispute for charges Joshua owner emailed me saying he had the glass but it broke then went on to say the place where he receives the glass is closed for another week. When asked for a refund he told me he would refund only 54 of the 234.00 he charged me. He said he would come and complete the repair again with no time line after all this seems untrustworthy and possibly a scam My opinion is find another glass repair, this is a totally dishonest and unprofessional place of business.

Joshua did an outstanding job repairing my broken windows on the East side of Providence. He helped…read moreinstall a custom shower door, including sourcing the glass and fixtures. He's incredibly hard working and has a great team. Can't recommend enough for any job!

Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!