I initially had my shower glass door installed during Covid and just loved it. Recently I noticed…read morean issue with the fasteners. I wasn't sure what the company would do as it was now 5 years old. When I called Monique said she would get us on the schedule ASAP and in days they came to our home. 2 gentlemen both named Chris evaluated the problem and not only did they fix it but did additional measures to reduce the likelihood of it happening again. I can't say enough about their service, would highly recommend.

when you walk in the door you are greeted by a woman who answers your questions and shows you the…read moreproducts. once you make a choice the installer talks with you about price and timeframe. very friendly and professional staff. The quality of the product and installation surpassed my expectations and the price was appropriately 65% less than the competition. I'm not a big reviewer but this place deserves your business.

Excellent service, fine work and very fair. I recommend highly. Thank you ! The Griffins.read more

Kent County Glass Inc. installed a new shower enclosure over a year ago at our house at a…read morecompetitive price and installed it expertly. As time went by my wife and I noticed that one of the panels seemed to have an odd look to it. We never talked about it and both assumed it was light reflection causing the illusion .. One day about a month ago, my wife was entering shower and that odd looking panel shattered. We were a bit stunned and called Kent Glass right away. This was occurring at the onset of Covid in our area and this added stress to the already stressful time. It was quite unsettling! Todd, (from Kent Glass),responded immediately and within a couple of hours, he had cleaned up the broken glass and offered to go back to his shop and cut a piece of plastic to accommodate shower while waiting for a replacement panel, never once mentioning warranty or additional expense while apologizing for our inconvenience..He mentioned he had never had this happen before and that this was just a fluke ...We taped up a piece of plastic instead of having him "make"the temporary fix.! A few weeks went by . Todd showed up today with the replacement panel, installed it and went on his way, commenting that we were to call if any problems..No Charge..He delivered impeccable service. That was outstanding in my humble opinion! 5 star all the way here.. Thanks Todd.! You are unquestionably an excellent example of what a small town small business should aspire to. Especially in these very tumultuous times. Thank you. thank you, thank you! Ken and Kathy

Highly recommend this business. Needed two windows repaired Evan is very professional and…read morethorough, and got it done quickly. And the prices were reasonable.

I went over personally to request an estimate for a tabletop glass for my vanity table. The young…read moreman who I spoke with was very nice and told me he would give his boss the information and that he would get back to me on Monday. Two weeks went by and I never heard from him, so I called and left a message. Again, never heard from anyone. Not a great way to do business. Apparently it was too small of a job and it doesn't occur to them I would need their help again in the future.

They did an AMAZING job. They brought the finishing touch to our newly renovated bathroom by making…read moreour ugly green surround tub shiny white. They were professional, arrived on time, and came all the way to our home on Cape Cod (they work out of Providence). I had researched for weeks businesses that do this kind of work (some of which have horrifying reviews) and I am so glad I came across In Touch! They spent time prepping and making sure our light fixtures, tile, vanity, and painted walls were all protected before they began. They even were able to take out an old grab-bar on the side and patch the holes. You would've never known it was there or that our tub was green! It's now stunning. My bathroom looks like it's out of Pottery Barn. We will definitely be calling them back for our other bathrooms!! Thanks again In Touch!

11/15/19: My bathtub + surround walls look FANTASTIC. Alex + his helper Jose did a wonderful job…read more Lots time "prep work": covering/taping to make sure walls etc not damaged. Worked non-stop. Covered floors and did full clean-up. Amazing look. Hard workers. Recommend 5*****

I had 2 bathrooms in my house reglazed. I had both tile and tubs done. The work is pure perfection…read more The owners are extremely professional and very friendly. I am super pleased with the results and will highly recommend this company to everyone.

We had blinds installed a few years ago from Distinctive Window Designs of Cranston, Rhode Island…read more One of our blinds broke and needed to be repaired. I contacted Don, the owner to ask if he could come by and repair it. He didn't seem enthusiastic to help us. Instead of coming over to look at the issue, he tried to walk me through repairing it over the phone. I sent him several pictures to show him what needed repairing. Unfortunately, I wasn't able to repair it with his guidance and I asked him if he planned to come out and take a look for himself. Instead of trying to accommodate our situation, he simply said, I don't think it can be repaired. I attempted to call him again and again, only to be ignored. Needless to say we never received a call back. That was very disheartening to say the least. We felt at that point, once we gave him the sale, he didn't feel that he owed us anything. I would NOT recommended Distinctive Window Designs.

My husband and I purchased an automated awning from Distinctive Window Designs and had it…read moreinstalled. The whole process from the beginning to the end was a breeze. Don, the owner, has answered all of our questions and helped us pick the right product for our needs. He is very personable and goes the extra mile to make his customers happy. The awning was installed ahead of schedule, which made us very happy. We gave this company two thumbs up for professionalism and would use their services again in the future.

These guys rock! From start to finish they proved themselves…read moreall over. We had been doing some shopping around, requesting quotes for a retractable awning from various companies - and the quotes were quite high. Serendipitously came upon Derek at the Home Show. He sold us with his genuine and honest presentation, (not to mention much more competitive cost/quote) and everything panned out perfectly. As each awning is custom-made, there is a wait time of a few weeks for the delivery, but it shipped/delivered as we'd been told (actually, arrived a little early). When it came to the day of installation, they were not only prompt but executed the installation skillfully and beautifully and the end product is perfect. Couldn't be happier. Highly recommend this company.

I wholeheartedly recommend Derek and Made in the Shade for window treatment needs. They recently…read moreinstalled plantation shutters in my home and I couldn't be happier. Starting with the initial consultation, Derek was knowledgeable and able to answer all my questions. He brought samples and helped me choose the correct color and look I as going for. He kept price in mind and the whole thing was zero pressure. When the shutters came in and he installed them it turned out an incorrect one came. He refused payment until the correct one came in and the job was completed. I love my shutters and the finished look is clean and classic, exactly what I wanIf you're looking for any type of blinds you should definitely check out Made in the Shade!

I am so happy that I gave The Window Shoppe a try. In the past, I had gone with the more expensive…read moreHD retailer but found they lacked great customer service and follow up skills. I had The Window Shoppe install new shades (room darkening and up/downs) installed and they were able to complete in less than 1 month of ordering. Great communication and customer service. Also Installation was so easy and quick fitting perfect and exactly the way I wanted it to be installed. It was hardly a chore for me to come home in less than 20min he installed all. Great cleanup afterwards too. The product is beautiful and durable and did I mention less than half the price of Hunter Douglas dealer. I can't wait to save on my oil bill this winter! Highly recommended, thanks Window Shoppe!

I had an awning installed a few years ago and last year I had cellular shades installed on my…read moreskylights- the sun coming in made the house hot in summer. They were very professional and I like the product. I appreciate the customer service - coming out to fix a small problem. I will use them for any future window treatments I need.