Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are warping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done. read more

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Marshall's from start to finish was amazing to deal with. Estimater was very nice, Price was very reasonable, agreed to price and then was given a discount which was awesome. Day before project garbage bin and materials were delivered right where I said for them to go. Next day they started right at 7am. Roof, boards was replaced in a day and there clean up process was amazing as well, not a single nail anywhere. Thank you again read more

I reached out to the Marshall team on a vacation property and was incredibly impressed with the overall experience given I do not live in the immediate area. The crew and office staff kept me well informed about timelines so that I could cover as needed. I recognize weather and other factors can impact a large project working outside but this was absolutely not my case. A weather delay was easily recovered and all in I am very pleased with this local company. Thank you Marshall! read more

I would avoid these clowns at all cost. Quoted more than triple every other quote for roof, windows, and siding. Guess I got the F you quote. read more

The siding job started on June 5th. June 19th the project manager pointed out areas that needed more work. Got the final bill on June 21st, still not paid in full since I cannot get a face to face on site person in authority to see how the job was left. I have repeatedly sent pictures and have requested a person in authority to meet with us. Today I was told someone would call me today, it is 8pm no call. This could easy be resolved and I will give the final payment immediately, but no one is responding as requested. Too bad this is how I have get the message across. I have tried to resolve it 5 times with a simple meeting. The attached pictures are various area of the trim they billed us for, not 5 star work and not expert finished work. read more

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Scheduled time to install some common basement windows. When the installation day came their installer bragged about how he had over 40 years experience installing windows. Once I showed him the new windows to be replaced he freaked out saying he couldn't do the installation and walked off the job. Oddly, this clown still works for them. I had to reschedule for a few weeks later after already taking time off my work. The much younger new guy put the windows in without any issues so the actual work was excellent just poor scheduling with a poor worker. Don't use them if they send some old guy over. read more

Johnny came to install a storm door to finish off the final step of a major exterior project. Johnny was knowledgeable and respectful to ensure a clean and secure fit, even though the entryway he had to work with was not exactly setup properly to accept a storm door. the result was excellent. read more

Recently resided my house with Hardieboard. Job done quickly and right. Very satisfied. read more

Got my siding through them. Over all the experience was just not great and I felt like they were kinda lazy and shady about stuff the communication between the works and managers were bad and more than once i had to correct them and have them go back and change things. They spray painted a gutter in place and tried to tell me "their guys wouldn't have done that" but yet it's clearly spray painted and there is spray paint all around it. They drilled through my electrical panel causing electricity to arc up in the panel and got upset at their electrician for "throwing them under the bus" when I first suspected that they drilled through it I felt like they brushed me off acting like it was normal that my power kept going out while the did the siding just glad my house didn't burn down. Their electrician mention that it was NOT the first time they had drilled through a panel. They did replace the panel and a lot of the other issues I pointed out that weren't finished correctly the first time around but it was definitely like pulling teeth and I'm not satisfied with the over all results. Go with someone else. read more

This company delivered everything that was in the quote. The workers were all great. Hard working and very friendly. Supervisors checked with me frequently. Both my wife and I are very pleased with the results. Price was not cheap but reasonable. Everything cleaned up. Highly recommend for quality work. read more

We ended up doing the entire project for less than $4000. Everything... getting rid of old siding and all new materials included. Looks great. Hired a licensed and insured contractor for the job. Do your homework. Get to know the business or person you are hiring. And they should get to know you, too. Job was in a retirement community... customer is over 75 years of age and has limited income... which means, not willing to enter into financing a job for 10+ years at 4x the cost. read more

UPDATE: Marshall DID reach out to me and apologized, and offered to send me a check to cover the cost of the screen plus a little extra for my efforts. This tells me that they are committed to their reputation, and makes me feel better about any warranty repairs that may crop up. In fairness to them, the call was about compensating me and apologizing only. They did indicate that they saw this review, but they did not ask me to alter or remove it. That went a long way with me, and so I'm giving them their 5 stars. It's unfortunate what happened, but they went out of their way to make it right. read more

Got my quote and was told the job would start months later, which was fine with me. When the job did start, it was VERY QUICK. The house looks brand new! My only issues were that I was given 2-days notice before the project started, which didn't allow me time to deal with some of my plants and other things around the home. Also, the team that came to do it were a bit sloppy in regards to some of the clean up. However, the salesperson, David Santos, was very responsive and helpful throughout the process. I'm very happy with the results overall read more

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It was very easy to request a bid, receive a detailed estimate and complete the project! The options available to us were thoroughly explained without any pressure toward one over another. They communicate very well without pestering. I was kept informed about developments and delivery/installation. They had an opening arise and courteously offered to move up our completion date. The installers went right to work and consulted me on a minor matter but it did not impede their progress. They cleaned up both outside and inside leaving no trace of the work completed. After considering proposals from 5 companies, we are extremely pleased with our decision to go with Marshall and highly recommend them! read more

Marshall Building and Remodeling just completed a job replacing windows and a sliding door on my home. I couldn't be happier with the outcome. Both the work ethic and professionalism were outstanding. The job involved more than simply replacing windows. There was wood and framing that needed replacing, and Marshall Building sent workers who knew how to do quality work beautifully and efficiently. I have never seen workers work so diligently and continually for ten straight hours. I highly recommend Marshall Building and Renovating! read more

I give Eri, Nixon and his crew 5 stars. Professional, attention to detail and made sure job was done correctly.

30% increase on estimate from The month before COVID. I would have understood a slight lumber increase but no wood is needed at all. Great secretary tried to assist and I very much appreciate it. Do your homework on the prices. read more

I have used many contractors in the past for roofing and siding projects. Not one of them can compare to the great folks at Marshalls Building & Remodeling, a family run business. Their communication is second to none and they do what they say they are going to do .. and beyond! The roofers and siders know what they are doing. Each team has a Team Lead that they report to. The Team Lead also keeps the client informed on everything thats going on. I worked with Kobi and Eri - both great guys! Both showed great knowledge of the project and had "can do" attitudes! My house is old - 1780 and with it came a lot of issues!! Each and every one was properly addressed. The roof and siding on my home came out beautiful and you can tell its well done just by looking at it. Not to mention, Marshalls has a 15 year guarantee on their products and workmanship. Anything goes wrong, they have you covered. This recently happened to me just weeks after everything was finished. I happened to find an issue and Taylor came right out and took care of business .. I wasnt expecting the repair to be at the magnitude that Taylor did for me. And, he did it all with a smile, no problem attitude - again!! I wont be giving anyone else my business in the future. I cant recomment these great folks enough! Oh .. they also did all 16 windows in my home roughly 5 years ago - no complaints! Photos are work in progress. read more

38 year old house needed some siding work done. Called a couple of companies and they wanted a fee to come and look. NOT Marshall Building and Remodeling. Met with their salesman Alex. He was prompt, courteous and knew his stuff. We explained what we needed done. He took some pictures and returned to his office. Evidently they have a computer program that maps your house. He returned about a week later with his proposal which included drawings of the finished project. My wife was not at home at the time so we rescheduled another visit which was not a problem with Alex. I had told my wife the cost of what he proposed and we were both impressed. He returned and gave my wife the details. At that point, because of the price on the siding, we asked to add a new roof. He did that on the spot. Came back with a very reasonable number so we added a front door, sliding patio door and new kitchen window. He had all the pricing right then and there. We agreed to move forward. Major selling point...NO MONEY PAID UNTIL SATISFIED WITH COMPLETED JOB. First to be completed was the roof. Roofers were here at 8am and done by 3pm. Very professional crew, hard working and thoroughly cleaned up at the end. Next were the doors and the window. Crew again arrived about 8 and was finished by 2pm. Again very professional and hard working. Thoroughly cleaned up at the end. Finally the siding crew showed up led by Adrian. Marshall must have saved their best for last. These guys (and Adrian's wife) were here at 8 every day and worked until it got dark. Very meticulous and pleasant. Did an outstanding job. The last day they were here almost to 6pm wrapping up everything in the dark. Adrian is the best....Marshall should be proud of his work ethic. Finally one last point. We did not change one thing from what Alex proposed (color on roofing, style of doors and window, siding color) and it came out looking great. He knew exactly what we wanted. Thank you Marshall Building and Remodeling!!!!!! read more

Harvey Windows Industry has shown that they do not care that my 20 year old Harvey casement kitchen window is chronically broken-- they expect me to self- repair it. They were unable to repair the crank assembly at their last appointment. I have given up calling and waiting 2 months to get a response visit! I Do Not Recommend Harvey Industry Windows or Service! I will look elsewhere in the future for Good Quality Replacement Windows!! read more

The roof came out well, a very satisfying result. I was impressed at the speed at which the work was completed. Including setup, actual roofing, clean up and breakdown. Just a nice job-well done, from quote to finish. I would use them again in future without a second thought. All around a great experience. read more

Marshall Building is hands down the best in RI and MA! We have used this company two years in a row to update our 1930s Dutch colonial located in Providence. The first project was 18 Harvey replacement windows done in 2014. The second job was a new roof, vinyl siding, and gutters that was just completed. After getting several quotes in 2014 I found Marshall to be fairly priced and the most knowledgeable. Additionally, the customer pays nothing until the job is completed! This increased my confidence that the job was going to get done right and alleviated all the stress of having work done to the house. And as I expected the windows are still amazing a year later. Having such a wonderful experience last year, Marshall was the only company I contacted when I needed a roof, siding, and gutters. And yet again they did a perfect job. I couldn't be more happy with the outcome. Andy Marshall was very laid back during the consultation patiently walking us through color selections and helping us decide all the details of the project. Jeff the project manager came to the house at the beginning of the job to answer all of our questions and review final selections. The entire work crew led by Anatoly were extremely professional and left the job site neat and organized at the end of every work day. Marshall literally changed my house to the exact vision I had in my head! (And I'm a very particular person) I can not thank this company enough for all they have done to transform my sad old house to the home of my dreams. If your house needs a little sprucing up or a major renovation Marshall Building should be at the top of the list! read more

Stronghouse - Marshall Building renovation - Roofing Near Me - Riverside, Rhode Island

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We thoroughly loved our experience with Marshall builders. From the moment we made our first call to them, to the salesman who came to our home to give us our quote, to the guys who came to do the installation of our new replacement windows, EVERYONE was courteous, friendly, thorough, professional and expert at what they did. All our questions were answered, and when, after we had decided on which windows we wanted, we changed our minds and wanted to go from 2 pane to 3 pane windows, it was done immediately and for no extra charge. (this, of course, was before installation.) Once the windows were installed, We noticed a small imperfection in one of them. We pointed it out the the installer and he contacted Marshall immediately. They ordered the new sash from Harvey and it was replaced within 2 weeks. The windows, by the way, look amazing! Any major home improvement project can be stressful, and Marshall Builders made this pain free and pleasant. We would enthusiastically recommend Marshall Building and Remodeling to anyone! Thanks Marshall!! read more

Everyone I spoke with on the Marshall team was refreshingly kind and straightforward--they are great to work with in every aspect. It's super clear they know the ins and outs of the industry better than any other contractors I've had the (dis)pleasure of working with in the past. Can't recommend these folks enough. read more

Finding great work for your home is sometimes difficult, but not when I came to Marshall. Love the honest feedback and the small business feel that came with working on my home improvement projects. Looking forward to being a long time repeat customer! read more

David Marshall, one of the owners, came to our home when I requested a quote for replacing 20+ windows. He is a gifted sales person and spent more the 1 1/2 hours telling us what kind of job they will do, how they will do it, his company and family history even naming the person who will do the job. We were virtually sold on using them if the price turned out to be reasonable. He told me we would have a price that week and when I hadn't heard from him by the next week I called and he told me I would have it the next day. That week also went by without getting a price although he did call speaking to my wife while I was driving on I-95. My wife asked him to send the quote and when we didn't receive one by the following week I called twice leaving a message each time. I never heard back and never received a quote or explanation of why not. read more

After hearing the company's advertisement on the radio, I gave them a call on behalf of our condo board. We were looking to vinyl side 24,000 sq foot worth of buildings. After two no-shows, a gentleman (one of the marshall's) came out to meet me. We walked the complex, took measurements, and went over scope. Never heard back! I tried calling 5 different times, before finally blacklisting them as a contractor from all of our properties. Don't waste your time with these clowns. there's plenty of contractors who can actually show up, return calls, & communicate. read more

Marshall's replaced a sliding glass door at our house. The work was well done, and they cleaned up thoroughly once they were complete. I would use them again for other projects if the need arises. read more

My wife and I have used Marshall on two major projects. We had a house in Warwick sided and had all of the windows in a house in Narragansett replaced. Apparently Marshall is structured by specialty, so that the siding crews only do siding, the window crews only do windows, the roofing crews only do roofing, etc. The crew that did the siding job in Warwick was noting short of exceptional. They were meticulous and their attention to detail exceeded our expectations. They started at sunrise and worked until sunset. The same holds true for the team that installed the windows in the house in Narragansett. What made this job even more challenging is that the house is framed with 2x6's, not the normal 2x4 construction. The "showtime" crew are the best of the best and my wife and I couldn't be happier with the work product. I would recommend this company to my children. read more

Step 1 is complete which is the new roof. If anyone who wants to hire a contractor who answers or returns calls Marshall B&R is the one. The morning of the project start you meet the project manager (in my case Jeff R) and discuss anything that concerns you. Crew arrives, dumpster and material get delivered. I came home for lunch and it appeared a bomb went off (in a good way), entire perimeter of the house was covered in tarps and anything fragile was covered to protect, the main house was striped and shingled except for the front portico. My shed was stripped and was going to be complete after lunch. I came home from work and everything was picked up and put back in place. There were a few perennials that were damaged (no problem they will grow back), bear in mind landscaping was covered with a tarp, ladders and bundles of shingles are heavy. The crew uses a large pull behind magnet to pick up nails, all we found was 1 nail = great job. My wife and I could not be happier and can't wait for the rest of the work to be done. I would highly recommend Marshall B&R! read more

Great company to work with! Wonderful team and customer service. Timely, professional, and overall great quality! Would definitely reach out for future work. read more

I received 8 estimated for vinyl siding Marshall was $20,000 higher than the highest estimate. Unless you have money to burn, go the other way. They clearly have built a business on taking advantage of unsuspecting consumers. Be smart!! read more

We had our roof done by these guys after being referred by our neighbor to them. I must say I was highly impressed by the service provided by their staff. The gentleman that came and gave the estimate was very honest with his assessment and what sold us, was you don't put anything down until the job is done and you're happy with it. They were in and out of there in 2 days. The yard was cleaner when they left than it was before they started. We will be needing vinyl siding soon, and I will be sure to go through them. read more

Stronghouse - Roofing Near Me - Riverside, Rhode Island

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I recommend Marshall Building and Remodeling to everyone....as a matter of fact, I just mentioned your company, today, to my cousin Joan and her family. I said to her: "They are the best people, do the best work, and treat you with the respect and consideration you deserve. They value their customers and I cannot think of anyone else to recommend." Her response to me: "I just wrote them down and will be contacting them." Also, they treat your property correctly and make sure no mistakes are made. They are "pros" in every step of the process and they use the best materials and as Tom said to me: "Bobby, that roof will last you for the next 30 years, at least!" Indeed, Tom Marshall and his people know their business and I feel like I am part of that large group of people they call...a satisfied customer! Thank you Marshall Building and Remodeling! Thank you! read more

We contacted Marshall to re-do the roof on our new house. When we first called they said they only needed an address to do the quote. Later they followed up with an appointment to take a closer look at the roof. It probably took a few weeks from quote to completion, but they were in contact with us the entire time, selecting roof tiles and looking at time frames. They did the job a couple of weeks ago. We were shocked when they said it would only take a day or two! They rolled up first thing in the morning with a dumpster and a full crew of workers who set to work right away. They worked up until evening, even though it started snowing a bit. They next day they came back, swept up the snow and debris and went right to work again. In all, it only took a day and a half, and it looks gorgeous! We also had a load of rain the following week and not a leak in sight. Pricing was mid-range, but I think for work like this, you don't want to go with the cheapest contractor available or your roof might fall on your head. We will definitely contact them for more work in the future. read more

I had the pleasure of working with Marshall Building on a full roof replacement. They were professional and attentive right from day one, picking out color, describing what was going to be, timeframe, etc... and yes the price was great! I meet a supervisor the morning of the project, again very professional and approachable. They removed the roof, replaced rotted wood and installed the new roof all in one day!! Once the job was completed the entire area was picked up and you never would have known they were there. I also used Marshalls several years ago for new windows and had exactly the same experience, friendly, great at at what they do, top notch quality and exceptional pricing.. I will definitely work with Marshall Building again on future projects. I highly recommend this company!! read more

We hired Marshall to side our house earlier this year. At first we felt very comfortable with the salesman, the quoted price, and the estimated timeline to complete the job (1 week). Once the workers started the job, things began to go downhill. They left our yard a complete mess until their boss yelled at them, did not put in full days on the job, sometimes not coming in due to the threat of rain. The job took three plus weeks to finish, and when the job was complete multiple tools were missing from our garage, and various things were done half ass, for example, they did not give one of our water spigots enough room to connect a hose to so I had to fix this myself. They left a gaping hole in our dining room wall where they removed a cat door, and did not hook up some of the gutter drainage properly, amongst other things. While the salesman apologized for this and told us the workers would be back to fix their mistakes, well we are still waiting. And of course no one copped to the missing tools...the salesman offered us various forms of compensation after acting defensively but again we are still waiting despite us paying in full... Bottom line...do not hire this company, they have poor customer service and minimal follow through. I thought the customer was always right? read more

Super nice family company that does great work. We're so happy with our project and will definitely work with them again in the future! Thanks, Marshall Building and Remodeling! read more

We have used Marshall's a number of times for roofing, window and patio door replacement and would use them again when we had another project to do. There is no pressure sales would recommend them to anyone who needs work done. They always showed up on time and cleaned up after their work was done. One of the best things, is they don't require money up front and only get paid when you are completely satisfied. read more

We had our roof and windows replaced by Marshalls a few months ago. It's not the kind of project you look forward to, but it had to be done. So we did our homework and met with a few companies and landed on Marshall. One of the owners, Andy, came out to personally discuss the work and give us a quote and we felt most comfortable with him. The project went off without a hitch - as promised. He said his crews would be done in two days and they were. The roof looks great, we love our new windows, and our yard and house were kept clean throughout the process. The workers and supervisor Jeff were polite and hardworking. I've already referred Marshalls to some of my co-workers and neighbors and will continue to do so. read more