I am very disappointed with my experience at this center, not because of the medical evaluation itself, but because of the lack of transparency and communication regarding billing. I was not informed that additional procedures and charges would be added beyond my expected specialist copay. When I contacted billing to explain my concern, the responses focused only on explaining the billing codes and did not address my main issue: that I was not given the information needed to make an informed financial decision before the procedure. What has been most frustrating is the lack of ownership and follow-up from the center. After submitting a formal concern, I did not receive a clear response or explanation, and the charge later reappeared without any communication. Patients deserve transparency, clear communication, and a fair opportunity to understand the financial implications of their care before services are performed. I hope this center improves its process for handling patient concerns. read more

In the ER with my mom. She has terminal cancer and has been through so much. Her Oncology doctor told her to go to the ER due to the symptoms she was currently having. This review is for her ER nurse Hannah. She was rude and condescending to my mom when she asked for an ultrasound IV. Instead of honoring what the doctor said she went ahead and dug a needle into her any way. When that didn't work she went and sent other nurses in to try and poke around on her. My mom refused to let them. The nurses rolled their eyes and left the room. ER nurse Hannah should learn some compassion and manner! read more

Providence Newberg Medical Center - Hospitals Near Me - Newberg, Oregon

Our provider was Sarah Newhall, I can't believe the poor bedside manner she displayed. I understand the ER is busy and the provider don't have along time to come in and chat with you that's not my complaint or concern with this provider. She came in never addressed my children who she was seeing, I get they are kids and I will ask the question but to treat them like they are almost not there is not okay. She starts in saying my son is dehydrated and has a elevated pulse and we will do an IV if I agree to that, I said yes that's why we came in, I knew he needed fluids and could not keep anything down. Then she starts in on questions his vaccine records when I said he wasn't she presses me for why is he not vaccinated then proceeded to ask if I wanted to start today a vaccine protocol Today. Her tone and demeanor changed dramatically during this short conversation. she became rude and hostile. Then at the end of questing she say well I think he should hydrate orally and leaves the room. She clearly changed her plan of care after she heard we don't vaccinate. Which is discrimination, what my belief system are have nothing to do with the care I should receive for my child. She comes back in 3 hours latter to check in with us. When she did she proceeded to be rude and short with us, stating our sons heart rate was still elevated and questioning if he's always so hard to wait up as she sternum rubs him awake. Tell us that the kids can't go back to school until they are symptom free for over 24 hours. That we are being discharge. Never once said I hope you feel better to my child. I said thank you for your care at the end and she just turned and left the room no your welcome or happy to help nothing cold and rude the whole time. She Never once showed any kindness or respect for me or my child. read more

Waiting for 2 hours already and nothing. We when to a different ER. My son had a abscess on the back of his head that popped, need it to be Drained. We wait for 2plus hours and nothing: read more

This hospital has the most incompetent greedy people working for them. The emergency department reminds me of "Children's hospital " but a very scary version. Please use anywhere else if possible as they neglect and do not listen and would rather just give out pain meds to further suit their pockets, rather than listen to the patients they rough through like cattle and take in money while taking longer to eat lunch and visit than take time with patients . read more

Yesterday was the first time I've ever been here and I am extremely grateful for the emergency room doctor and the whole staff in the ER. They truly took the time to listen to me and did all that they could. I was hesitant on going to another hospital, just 2 days before I was at another ER and told it was in my head and pretty much good luck. Newberg er wasn't able to give me a diagnosis but certainly made sure that I was comfortable and had a plan until my doctors office is opened back up. read more

Excellent care. Was taken to emergency room by ambulance and they care for me right away. Was hospitalized and had to surgery's and care and drs gave me excellent care. read more

Sad to know you're facility is so Damn greedy to go on strike cause you price gouge the he'll out of the Insurance companies and us patience. I live not even 5 min. Away with no hospital now or PCP cause you dropped us. No mamagrams no screenings. Nothing. So much for patient care. Run your employees into the ground and pad your pockets. Shame on you all. I hope you fail. You failed your community. read more

Both stars go to my nurse who was incredible. I was brought. By police so when I was released I had no ride. Providence has a taxi program they provide free of charge. The ER staff tried telling me they don't. Blatant lie. They told me to Cross Highway 99 and stand where there was no place to stand because of construction to wait for the city bus . No thank you . I shuffled home in my sliders. When I finally got help up at St Vincent Providence the psychiatrist in charge could not believe they did that and he apologized as every single Providence medical facility has that service . I'm assuming it's because I had mental health issues they saw me as a subpar human being. I've had nothing but positive experiences at the two Portland locations. Pay for the ambulance to take you to either of the Portland locations for mental health help . They actually treat you like a human being unlike most hospitals with mental health ​ read more

I've been in pain for almost two months now and visit the ER twice because of the same issue but not a single doctor was able to give me a referral to a specialty doctor regarding my case. All I got from them was "go home, take baths, ibuprofen and drink lots of water". The same experience happen a week after when I had a visit to a scheduled appointment with a physician assistant whom couldn't even get me a referral to a specialist for my pain which I've been complaining for a while over and over again to different doctors in this hospital. I tried to contact my primary care Dr. Guadiz to have a refilled prescription for my pain since no one was doing a thing about it as well as a referral to a specialty doctors which would not be covered by my insurance unless approved by her and not a single message back from her and it's been over two weeks now. Its seems that the only way for me to contact her is to make an appointment two months for now otherwise not a single sign of life. My concern is that my symptoms could be cancer related since it runs in my family on my maternal side and they're not doing anything about it! Am I supposed to wait until signs of death are present for them to take me seriously? read more

Came in for lab work. Easy self check in and great customer service. Quick and efficient with great customer service.

Mom went to the ER and after being seen Doctor Alexander and was prescribed medication she is allergic to. Additionally she was given medication that makes one incontinent, at a tripple dosage. Previously she went to Providence Urgent care, the intake person failed to properly record any information given to her regarding allergies. While in the ER mom saturated two 60 oz pads, this was due to one of the ER prescribed medications. The care quality was exceptionally subpar. read more

Been with Providence for several years now, been to the ER a few times, have seen my doctor ongoing, sometimes virtual, had multiple lab work, had a minor surgery, etc. I am very happy with Providence. Everyone is caring and helpful, even if there's a wait. Everyone is professional and caring. I get information whenever I ask. My Chart is a big help. I get good care here. read more

Another total waste of time. Doctors do not listen to you. It's like talking in a vacuum. You give clear descriptions of symptoms and they insist it's every obscure and unlikely thing that isn't what you described and that what you've told them isn't actually happening and over the counter solutions for minor symptoms you wouldn't go to the doctor for are what you need. read more

Horrible. Horrible! Went here to get my mother seen after her chemo and radiation. No care for anyone. They take their sweet time. read more

Had a great dr. for years her name was Dr. Lola Achilova unfortunately she had to leave then got another provider Dr annilisa Hawthorne horrible experience cold, condescending and made me jump through hoops like a circus monkey, told me with other dr recomdations and her own referrals that she doesn't listen too and will not follow through with really cold so I changed drs, It has been stressful in my condition a experience, I never wanna go through this again, drs like this should just stay home and not care for people!The staff is great, friendly and caring! read more

This is by far the cleanest, professional and caring hospital I have ever had to be both by choice and not. From the ER to XRay to the Nurses station on the second floor 95% of the time I was treated with care, kindness and respect. Nothing is more important than to have medical staff not just treat the symptoms but truly listen. I can sincerely say that this hospital has saved my life on more than one occasion. I owe my life to their quick thinking and for really listening, trusting what I had to say. read more

Providence Newberg Medical Center - Providence Newberg ER - Hospitals Near Me - Newberg, Oregon

Dr. Becker is my PCP unfortunately. I had originally requested a different doctor, but everyone was too busy with their patients and he was the only one free. Apparently for good reason! I started seeing him last September for ongoing health issues that he swore up and down was just stress. I've dumped hundreds of dollars per visit for him to end each appointment with, "...it's just stress." After which I'd always point out that the only thing causing me stress is being so sick all the time, I can't take care of my family or leave the house. There was a complete lack of concern, even when I dropped over thirty pounds over the course of only a few months because of how sick I was. I've been relying on a specialist lately to get me through this since there's been no check backs or communications from his office except for the mountain of bills for each useless visit. When I've asked for my prescriptions that keep me BREATHING, he'll either outright refuse to write them, or confuse the pharmacy so badly they'll stop filling needed medications until I call and undo the damage. Even then, it'll take upwards of a week to untangle the mess, which has caused me twice to go without my asthma medications for a week or more. He's irresponsible with his patients, and his lack of care for what actually happens to them is astonishing for someone supposedly pledged to "Do No Harm." Do NOT go to this doctor. Even the office is suspect since I've had to see at least one nurse practitioner and another doctor because MINE was too busy to help me, and neither of those women could care less about what was going on. I've wasted money I don't have going to this office. Hopefully this review can help others not make the same mistake. read more

Review specifically for the Emergency Room. Wonderful experience with the people here everyone was very kind and nice, helpful and explained everything to me. My nurse Jonathon was exceptional and really made me feel cared for and like he cared about me and how I felt. We are lucky to have such a well staffed and compassionate group of people in our little town. read more

This hospital is as emotionless and incompetent t a lamp. I waited in so much pain for months to see my dr and then they reschedule a week ahead of my apt. Wouldn't even recommend st steroids when I first went. read more

My mother in law, 90 years old , was neglected by her primary care doctor who does business out of the Providence Newberg hospital clinic. The old woman caught the flu two weeks ago but after two days sick she couldn't get an urgent appointment with her "regular" doctor and was instead shunted off to "Urgent Care" in Sherwood where she spent four hours and got no diagnosis and only anti-vomit lozenges. Two days later she went to her appointment with the primary doc but instead was seen by an assistant who came up with NO diagnosis and only refilled the vomit Rx. Three more days and attempts to get any other appointment with the primary were rebuffed. Her husband (95) was told to take her to Urgent Care - which she refused. We learned of this situation after two more days and cut short a trip and returned 600 miles and took the patient (victim) to the Providence Newberg ER on 1/9/15 where she was diagnosed as having pneumonia. This after the poor woman had been sick for 10 days. After a day in the hospital with fluid being drained from her lungs, we were told tests also showed flu. A nurse confirmed that the (neglected) flu had probably precipitated the pneumonia . As of the victim's second day in the hospital,the primary doctor has yet to see or contact her patient. Seeking to fire the primary doctor, the family is trying to determine if all the other doctors who practice out of the Newberg Providence facility are just as over booked and negligent. read more

Great patient service my PCP Dr. Ellen Bautista is very welcoming and makes it easy for me to express my concerns. She also brings herself down to her patients level and empathize what we are going through! By far the best PCP I've ever had. read more

Providence Newberg Medical Center - Check up - Hospitals Near Me - Newberg, Oregon

Once again, an inordinate wait to be told the doctor was still patients behind and I would have to wait more. No. This place is the worst managed medical facility I have ever been to, and they seem to know it and they don't care. What good is it to state your values if you don't pay any attention to them? They give Christian a bad name. read more

Never again. I will go to St. Vincent from now on. The immediate care doctor rushed me to the ED because he believed I had a DVT or blood clot. He told me it was serious and urgent. I get to the ED and have been sitting in this room for over 2 hours, by myself. Not hooked up to anything, no IV. Just a gown. The staff are right out my door laughing and talking about personal stuff I do not care to know. I'm about ready to walk out. read more

My partner went into the hospital for a hystorectmy yesterday. She was nervous and concerned. She was put at ease by an amazing nurse in the short stay department for the entire stay. Megan Peach was our nurse for the day and she made the whole experience comfortable and caring. If you have are entering the newberg providence hospital for a surgery I could only hope you encounter her. Also the amazing surgeon dr Emmons was efficient and very helpful as well. Thank you ladies for everthing you do. Sincerely, Melissa and becky read more

Everyone here was very nice and the facility was very clean. However there was miscommunication with the staff and it lead to us staying an entire extra day longer than we had to. We just sat and waited in the room for hours and hours with hardly any communication. Now I have no idea what our hospital bill is going to look like and the sitting and endless waiting caused us a significant amount of stress and money. I appreciate the kindness of the staff but the disorganization and lack of communication was a huge problem. read more

A clean, LEED-certified hospital, the Newberg Providence Hospital has a welcoming look and feel. The staff is friendly, and it is easy to find your way around the facility. The sleep center staff is great, too. Although there is no charge for parking (I have been to hospitals where they charge), the lot fills up quickly during the day. If you arrive after hours, you have to enter through the emergency room door. read more

Don't trust the Newberg Birth Center The problem begins with the department manager, at least that's what I could overhear from staff whispers. I witnessed no structure, huddles of nurses whispering amongst each other and other nurses paying more attention to their phones then the patients. Seems an awful lot of free time on the staffs hands and little time with momma and her newborn. Unfortunately Yelp requires at least a one star rating but in all reality they really should receive no stars from my experience. God help those who deliver in this department, I will never again. read more

Never in my life have I ever been treated so poorly. I went into the emergency room and straight into a bed. I waited 1 hour before I was seen, then I was treated like a drug addict because I asked for something for the pain and specifically asked for nothing narcotic. I was not even given Tylenol. I have a torn rotator cuff, and some torn ligaments. I don't recommend this place to anybody and I will never return. I'm not even from this state, I even had them do a blood draw to prove to them that I am not a drug addict. Does this happen to everybody here? read more

My birth experience was amazing, they have a great labor and delivery unit too! Dr. Siegel is the best!

Worst place with the worst doctors and staff. I have never been treated so bad in my life ! I am having to file a lawsuit. I had things very wrong with me and they totally did malpractice read more

We took our son to the ER when he suffered a small gash above his right eye. We were pleased with the treatment provided by Dr. Disney but absolutely outraged at the $1500 bill. Who knew that applying a stick of glue on a child's forehead would incur this type of expense??? We requested an audit and received a heartless, short response that the charges were reviewed and found to be correct. What a load of crap. Needless to say, we will NOT be returning to the Newberg ER EVER AGAIN! read more

Complete ripoffs, billed over 1,600 for ER visit for a cut where they did zero tests, zero shots, zero drugs and used a few dollars of glue strips and bandaid to fix. This is why USA is going bankrupt, we are being totally ripped off by hospitals, doctors and drug companies for over three trillion per year, 300% more than 20 years ago. read more

My wife had numerous problems with short stay/infusion. Some nurses did well and one was consistently not good. My wife has chosen to ignore her treatment at $20k a month at this hospital or McMinnville in favor suffering. I tried to convince her otherwise by lodging a complaint but all the hospital did was argue that the nurse in question does a lot of OT and that was that as an excuse. Despicable. read more

I love this hospital. The building is clean and easy to navigate. The doctors, nurses, and staff are fantastic.

I recently just had my baby boy here and this was the best experience I could ever ask for. The doctors were great and the nurses, well the nurses were amazing. I feel so grateful and lucky to have had my baby boy here. No matter what time I needed help they would help. They were fantastic and figuring out things you need before you realized you needed them. The energy they put out was always happy and all of them were incredibly sweet. Thank you so much to all of the wonderful doctors and nurses in the birthing center. read more

ER visit last night. They were thorough, professional, and quicker than I expected. I also appreciated that they have me options and let me choose whenever possible. read more

Best ER visit experience ever! The staff was extraordinary as was the customer service! The nurses and doctors were so attentive and genuinely caring. I was in a lot of pain and very concerned about my health. Bedside manner was amazing and my comfort was clearly everyone's number one priority. Would recommend to anyone for any ailment! read more

My 100.5 year old mom had a stroke and mild heart attack. She was in ICU for two days, then MedSurg for 6. She's still here at present. Staff have all been wonderful!! Very caring and attentive to her and us. Mom is recovering slowly. read more

After reading rave reviews about the oncology dept. Here I made a appt. With Kelly perliwitz. I have metastatic breast cancer and was experiencing great pain, fear, and anxiety. I assumed my cancer had spread to a major organ so I had blood work,bone scan and ct scan. I was told results would be ready the following day. I went to "my chart" and nothing there. I called and was told I would have to wait till my next appt for my results. Felt like I was going to have a break down by not knowing. One front desk person was rude and argumentative with me, and the manager was the same. When my appt. Time arrived the manager and DC. Perliwitz spoke to me about the protocols there. Then when there time was up they left. When I looked at my chart from home it showed my glucose level being off the chart! Kelly suggested I take a ibuprofen for my active painful tumor pain, and had her staff book a appt for me with a psychiatrist 2 to 3 weeks out. The only thing mentioned about all my testing results were "the tumor in your breast and neck area have grown". Should we as a patient,as a human being, as a person with a terminal illness merely suppose to accept this behavior and treatment from a trusted professional???? My email is johnycat321@yahoo.com my name is Angela. read more