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    Providence Suites

    5.0 (2 reviews)

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    3 years ago

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    Hampton Inn & Suites Charlotte/SouthPark at Phillips Place - Meeting Room

    Hampton Inn & Suites Charlotte/SouthPark at Phillips Place

    4.3(64 reviews)
    2.0 miSouthPark
    $$

    I stayed here 24-27Feb2026. The room was clean but had a musty odor and the refrigerator froze my…read morewater bottle solid. The frozen water bottle worked out well since I was able to bring it through TSA without a problem. You can actually bring frozen water through TSA! Other than that, the room was fine. I let management know, room 504. But I have to say, the highlight of my stay was dealing with Shantae! She was so friendly and helpful every time I asked her a question and I asked a LOT! She checked me in and she gave a great recommendation to go to the Southern Pecan restaurant right outside the hotel, which was convenient and gave me a 10% coupon. It was a delightful and delicious experience! She also shared other tips. The breakfast was decent with a variety to choose from, I loved the mini scones. And it was free! The wi-fi worked just fine for work in the evenings. I would definitely stay here again and would very much like to see Shantae during my future visit!!! It is very convenient to have a choice of restaurants to walk to and stores if you want to shop. There is also a strip mall that you can walk to just a few steps from the hotel that includes a Whole Foods.

    We have stayed here many times and loved everything about it…read more This time was different. I booked a first floor room to avoid the elevators. I arrived at 2:15 (45 min early) hoping my room was ready. It wasn't. So I told the front desk clerk that I would wait until 3. She informed me sternly that check-in STARTS at 3. She said our room would be an hour to hour an half because the service employee had not even started on it. What??? I am a Hilton honors member and this is what I get?? So, I reluctantly agreed to a higher floor. Very disappointing after choosing my room in the app and expecting it to be ready by 3 pm at the latest. The good side and the only reason for 3 stars is that the hotel is very clean. We will consider other hotels the next time we visit Charlotte.

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    Hampton Inn & Suites Charlotte/SouthPark at Phillips Place - Meeting Room

    Meeting Room

    Hampton Inn & Suites Charlotte/SouthPark at Phillips Place - Breakfast Area

    Breakfast Area

    Hampton Inn & Suites Charlotte/SouthPark at Phillips Place - Guest room amenity

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    The Ritz-Carlton, Charlotte

    The Ritz-Carlton, Charlotte

    4.1(200 reviews)
    4.6 miUptown, First Ward
    $$$$

    Room is stunningly pretty. It truly looks exactly like how it is depicted when booking. The color…read moreand aesthetics are pretty. Hallway I thought had some tasteful art deco designs. Staff is a 12 out of 10. Valet super nice and helpful, check in and front desk staff always efficient and a delight to deal with same for housekeepers or any other staff we met along the way. This is the only hotel I have stayed at in the States that I think their bathroom is about comparable to ours at home. There is a separate space for the commode which offers some nice privacy if 2 are sharing the room. Housekeepers were adorable they placed out toiletries on emerald green cloths on the counter I truly believe the prettiest place in Charlotte to see the sun rise is at the indoor pool and spa area. It is gorgeous. Love that the pool area is more spa pool vibes with spa music. Hot tub is turned on by a button panel on the wall. Inside the hot tub there is a place to turn up or down the intensity of the jets. The hot tub has pretty colors in it from the underwater lighting. There is a great array of seating without feeling crowded. Meticulously cleaned. Like any time of day the indoor pool space was clean. I do like what they use instead of chlorine it was more gentle on my hair and skin. TV is a bit below average. Streaming speed is pretty slow. Limited on which streaming services that can be accessed. Additionally, the volume jumps a lot like the tv can be unable to be heard you turn the volume up and it is good. Then a second later it is super loud. Spouse said most modern tvs have an auto feature that manages this. But this is on Marriott and not the hotel as with some research it showed this is a pretty common issue most folks have about the tvs. We are buying a Roku stick to try and use in the future to access other streaming services we pay for at home. The beds are better than other hotels in the Marriott family but spouse and I still find them a bit uncomfortable. I would like to have them a more memory foam material than the spring with pillow top. Wardrobe was awesome it is a nice size. Lights up when the doors are opened and has a pretty floral scape along the back of it. I was able to keep my carry on sized suitcase in there. Spouse was able to hand my dress and his sports coat and pants for event we were going to. Room had plenty of counter space in the room and bathroom. This was great. Oddly there seemed to be drums that started playing outside at like 9am on Saturday that woke us both up. There was a wedding going on that weekend and I know they had some breakfasts not sure if there was maybe a morning ceremony too? Noise didn't last super long but woke us both up. The windows you can hear a fair amount of noise through from the street. Ordered room service I think 3 times. Very excellent experience each and every time. Each item was cooked perfectly and things like grilled chicken breast were still juicy and not overcooked. My K Lounge review will be separate from hotel but same 5/5. We enjoyed our stay. Staff and overall care of the hotel cleanliness wise made it even better.

    Wow. This place was a great experience- not a stay but an experience . Please don't expect a…read morecontinental breakfast at a place like this and yes it is best to just pay for the valet because the parking is limited as the Ritz is right in the hub of downtown Charlotte. The valet immediately made me feel welcomed even though I was completely flustered with my items all over the place. The room was nice with a great view of the city from the window. It came with a fully stocked fridge and full bar but I would have preferred a regular microwave and mini fridge for me to use for my own items. They did supply bottles or cartons of water and the bell hoppers were top notch coming and going. I like how the toilet area was separate from the bathroom space. Unfortunately the linen has that usual industrial smell which is why I travel with my own comfort as you can see from the pic. One annoying thing was the length of time it took for the water to get hot. If you don't have cash to tip, they provide a QR code in the room to tip those that helped you during your stay. The turn down service came with chocolate, the weather forecast, and a bookmark, as I had a book on the nightstand . Overall a great stay.

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    The Ritz-Carlton, Charlotte
    The Ritz-Carlton, Charlotte
    The Ritz-Carlton, Charlotte

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    Homewood Suites by Hilton Charlotte/SouthPark - Exterior

    Homewood Suites by Hilton Charlotte/SouthPark

    3.7(43 reviews)
    2.2 miSouthPark
    $$

    We stayed here for two nights while visiting friends. The parking deck is right next to the hotel…read more The place was clean, nice beds, easy check in/out and good wifi coverage. It is located close to a large mall and is also near a lot of stores and restaurants. I dont know a lot about Charlotte but this is a nice place to stay and not to far away from Uptown

    We chose this Hilton HomeSuites for a month-long stay while my husband was undergoing cancer…read moretreatment. Unfortunately, the experience fell far short of Hilton standards. Our first room was dirty (dirty dishes left in the dishwasher, greasy mirrors, food on walls) and had a leaking kitchen faucet. We were moved to a second room that was missing a roll-down blind, leaving the room visible at night; this was never fixed despite multiple requests. Noise was a constant issue, including unsupervised teenage groups running through halls late at night and intoxicated guests playing cornhole past quiet hours. Housekeeping was another major problem--we went nine days without cleaning, and policies were not communicated at check-in. Even when we proactively scheduled cleaning around Christmas, it did not occur. Cleanliness, quiet, and communication were lacking during a medically stressful time. This was especially disappointing given our excellent prior stay at another Hilton property.

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    Homewood Suites by Hilton Charlotte/SouthPark - Rap up your December with giggles and good times at our month-long Christmas bash! From 5 PM to midnight, every day is a sleigh ride of fun

    Rap up your December with giggles and good times at our month-long Christmas bash! From 5 PM to midnight, every day is a sleigh ride of fun

    Homewood Suites by Hilton Charlotte/SouthPark - Breakfast Area

    Breakfast Area

    Homewood Suites by Hilton Charlotte/SouthPark - Guest room

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    Guest room

    Home2 Suites by Hilton Charlotte Uptown - Guest room

    Home2 Suites by Hilton Charlotte Uptown

    3.7(34 reviews)
    4.4 miUptown

    Everything about this Home2 Suites is modern and clean. I was greeted at the front desk by Jada…read more She needs to work here around-the-clock and greet EVERYONE. She's cheerful & very helpful. I was able to have an early check-in and went to my room. It's so nice. Then I wanted a snack before I went out to my event tonight, and she sent me to Whole Foods around the corner. So far this place is great. I can't wait to have the complimentary breakfast tomorrow down in the lobby area. My guts tell me it will also be five stars!!!

    My family and I are always traveling to concerts, soccer games within the States, Georgia, NC and…read moreNYC I had have so many bad experiences with hotels, the last one the bathroom was filthy and many other things that won't mention in this beautiful honest review I'm a clean freak and I always carry Clorox and Lysol to clean the hotel bathroom and room to protect my entire family specially my kids, out of all the hotels we had stayed Home2Suites by Hilton is the top of my list and I will be booking with them more often now. As you can see on my video the suite was spotless and believe me I'm the type of person that will pass my hand in the furniture to check for dust and this place was dust free, not even lint from cleaning, the carpet OMG beautiful, I even walk barefoot not like a hotel in Cherokee NC that the carpet was filthy and sticky, the receptionist Tina is such a lovely person, she even check with me few minutes after my arrival via text and she did answer it back I can't be more than happy, I think my video talks by itself Thank you so much Tina and Maria for the nice experience, it was greatly appreciated. Mrs. Flores Archila

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    Home2 Suites by Hilton Charlotte Uptown - Guest room

    Guest room

    Home2 Suites by Hilton Charlotte Uptown - Guest room

    Guest room

    Home2 Suites by Hilton Charlotte Uptown - Guest room

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    Guest room

    Providence Suites - bedbreakfast - Updated June 2026

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