We've used them for both air & heat. Highly recommend if u r in the Gretna area. Very professional…read more& quick!

this company does not do a good job on ductwork install. does not know general manual j. Manual d…read morerules

Their tech showed up on time and was so informative and helpful. Gave us great tips to help keep…read morethe system working. Would highly recommend him and Kim in the office.

I have been using Controlled Comfort to service my furnace and heat-pump for about 27 years now. I…read morerecently had to have an entire new system installed. I was told by the salesman, Travis, that I would get a $700 Rebate from OPPD and a $212 Rebate from the local Sheet Metals Union. It has now been approximately 2 and a half months of waiting for those Rebates. After calls a month ago and today, I was told that the system that Controlled Comfort installed does not qualify for the OPPD Rebate, even though the salesman, Travis, assured me I would get that $700 rebate as part of his sells pitch. I'm still supposed to receive the $212 rebate from the Sheet Metals Union folks who don't seem to be interested in timely Rebates. Overall, I have been satisfied with my service from Controlled Comfort. I was a little reluctant to believe the salesman, Travis, when he told me about the $700 Rebate, it seemed a bit like a con sells pitch. I would suggest you request a different salesperson. One other complaint I have is they added a charge of $800 dollars to the system to install a chimney vent. I believe Travis should have included that in the original sales pitch. We have been using the previous furnace without a chimney vent. $800 seemed excessive for that chimney vent for what they installed, and it did not take that long to do that installation - I understand the City Code might have required that now in an older house, but that was another expense that Travis should have included in the original sales.

They cancelled three hours before my appointment and now I'm expected to wait until after the…read moreweekend (three days) in 90 degree weather for my AC repair. Would have been willing to pay extra. And salt on the wound is I was just called by another HVAC service and told them I didn't need them today because Sandy's was coming out.

Because I've never used them so can't say for sure. But I will give them a 5 star because they…read moreresponded quickly to my questions but I chose a different company!

I have used SOS for years and have known them for 2 generations, they are a superb company. I just…read morecalled them this morning to come to the rescue, have an air bnb with some folks staying there and the AC wasnt working, they said they are swamped but will make it a priority to get out today, it was 5 pm and they delivered and their service tech was outstanding, courteous, prompt and informative. I have had them install new units, take care of old units and have never had an issue. As a Realtor for over 40 years selling over 6 dozen houses a year they are one of the top 3 HVAC companies that I recommend.

SOS Heating & Cooling installed a new furnace and air conditioner in our home in 2018. We just sold…read moreour house and the home inspection revealed a gas leak. I talked to their service department and was told there would be a $95 charge. Even though there is only a one year warranty on the installation. I argued that the gas leak should have been checked and discovered at the time of installation. A gas leak for 7 years? This was a disaster waiting to happen and they refuse to stand behind their work. Bob D.

I had Cade from Comfort Advisors Heating and Cooling come…read moreout today to service both my AC and furnace, and I couldn't be more impressed. From start to finish, the experience was seamless. Cade arrived on time dressed well, and Smelled good and immediately took the time to explain in detailed what would be done and answer ALL of my questions. It was clear they were very knowledgeable about both systems. They worked efficiently, ensuring that both my AC and furnace were fully checked and properly maintained. What stood out the most was professionalism and attention to detail. They made sure to clean up after the job, leaving no mess behind, and provided me with helpful tips to keep everything running smoothly until the next service. My home is already feeling more comfortable, and I have peace of mind knowing my systems are in top condition. I highly recommend Cade and Comfort Advisors Heating and Cooling for any HVAC needs. I WILL definitely be calling again for future maintenance!

Dishonest and Unethical Practices This company attempted to…read morescam my daughter her husband and 3 young children 2 of them under 5 years old and her home warranty provider. They falsely claimed her furnace had a crack and submitted photos of a completely different unit. Their estimate was more than $4,000 higher than the cost of a new furnace. When questioned by the warranty company, they stopped responding entirely. Another licensed HVAC company inspected the system and confirmed it only required an $80 repair -- not a full replacement. Extremely deceptive business practices. I would give zero stars if possible

I've dealt with them a few times over the years and they are always prompt, professional,…read morecourteous, and often just a liiittle cheaper than the competition. Most of the times that I have called, they were out to my house within the hour. They have never recommended any parts or repairs that we didn't need, in fact they actually saved us several hundred dollars by doing a repair that another company told us had to be a replacement. They do a great job and we will be using them again.

I contacted Norm's after Black Hills Energy Service Guard Company informed me the life span of…read moretheir repair/replacement parts don't cover anything older than 8 years old. Terry was great to work with. Was able to change out AC unit within a day and cost was much less than my quotes from Service Guard repair company. Love being able to spend my money locally and on reputable companies. Highly recommend using Norm's for any of your HVAC issues/repairs!

Oh my gosh, these guys are fabulous. Very attentive to every detail saved me money. The owner even…read morecame out and checked out my system. My house is just never been this cool it was a great experience. Please call them for any heating or air-conditioning.

Great work on installing a new furnace. Technicians layed drop cloths to the furnace and informed…read moreme of their progress. Gave instructions on how to use new thermostat and cleaned up all old furnace parts. Highly recommend D&K for top quality service.

Our house wasn't cooling so we called Frazier. They had someone come out that same day. He was…read morevery knowledgeable and he explained exactly what he was doing, he gave helpful hints on keeping our AC unit clean however we ended up going with their yearly heat and AC maintenance program. That seemed the best way to go for us. I like the fact if something goes wrong we go to the Top of their List!

BEWWARE!!!! Under new management DONT GO OFF OF PAST PERFORMANCE. If I could give this company a…read morezero I would. They did a horrific job and demanded prompt full payment. When I mentioned that they promised to do repairs that they used they called their lawyer. Horrible unprofessional company. I recommend Appolo heating. Please stay away!