What can I say?? It's a medical center like all the rest. The medical professionals are…read morespecialists in their fields. The reception team was prompt and friendly. I got into an exam room fairly quickly, saw the Dr. and was out the door in all of, maybe, 25 minutes. I will admit I did go elsewhere for another opinion as the information I received was contradictory to what I knew about my medical history. But that can happen anywhere.

The Urgent Care at Aurora Health Center is fantastic. My blood pressure was spiking on a Sunday…read morenight, and I felt terrible. The Urgent Care on Edgerton was open until 8:00 PM, and we rushed over. The facility was clean and professional. My wait was negligible. A nurse took my vitals and politely asked me to wait for a physician. Dr. Chaudhry spoke to me with understanding and expertise. His bed side manner was reassuring. The EKG was normal and multiple blood pressure readings were taken. Fortunately, my Systolic pressure dropped from 190/101 to 160/82. Dr. Chaudhry continued to monitor my progress and finally sent me home. I felt 100% better. This is the only Urgent Care to use if you live south of Shorewood.

The staff working here seems okay, though I don't like how they assume an informal first name…read morerelationship. Please, let this old man have a modicum of dignity, even if, or especially if, I'm coming in here for something uncomfortable. The biggest problem is Aurora's pecuniary greed. You'll be treated fine if you've got the right insurance, but they want to make very sure you do have insurance. Then after your visit, If your insurance doesn't cough up their share with adequate alacrity, or if you wait a couple of weeks to pay your share, you'll be sold to a collection agency faster than falcon diving on prey.

I have not been receiving responses from my messages and refill requests for some time. After…read moremaking a complaint, the person that called me said my Trulicity prescription was put in. but I needed to make an appointment, so I did. But even after being told the prescription was put in, it wasn't, she flat out lied to me. if I needed to make an appointment, they could have easily responded to my messages on the portal and said that. no response at all is not a way to communicate!

Got to my appointment early for an EKG, very easy procedure, and am still waiting to see anyone 40…read moreminutes later and counting. Very disappointing.

Sad after 20+ years of having wonderful doctors who listened to you and were very nice I go in with…read morea broken rib and have some random nurse practitioner insult me and she was very rude and off putting like she was so offended I was there with a broken rib and the doctors at the er gave me a narcotic for pain. She then continued to badger me saying this is a work related injury we can't help you after this. So after being insulted I will now be looking for another primary care doctor and avoid froedtert all together. If you're in honest pain avoid this place

I had a doctor disappear in the middle of our appointment and leave me sitting there for almost an…read morehour before I decided I had been ghosted and left. They better not charge for this visit! And that was the last in a long line of issues. 4/25/2022: And they just decided to not honor my appeal for the visit where the doctor ghosted me! It's good that they are so taxpayer funded that they don't need to bother with patients who actually have private insurance and pay all their bills on-time.

I have had a few doctors, and as a former healthcare provider, I have worked with many. With…read moreauthority, Dr. Fenske ranks as one of the best. He takes the time to get to know his patients and has the experience to provide excellent care. All healthcare providers should strive to be like him. I am fortunate to have him as my doctor.

Dr. Luy is excellent. During this time of Covid you would think doctors would be overworked and…read morestressed out but Dr Luy has always answered any questions promptly and always gives great care. I've gone through about 10 primary care doctors through Froedtert and am very glad and grateful to have found Dr. Luy.

Dr. Luy is an excellent doctor for your everyday needs. He is no nonsense, always on time and…read moreobviously an intelligent guy. Highly recommended!