Reviewing a doctor is so personal, but Dr. Brand really gets it. I started seeing him a few years…read moreago on a recommendation from my sister (who's a nurse & also has hypochondriac tendencies) and I'm extremely grateful. I have a little bit of "doctor phobia" and both the staff & the doctor are super kind & understanding. I rarely have to wait past my appointment time and am often seen a few minutes early. Exams have been comprehensive and Dr. Brand is thorough in explaining things & answering questions. What really sets him apart, IMO, is the personal touch. The day after my appointments, I get a call from him to personally review my results. Just last week, I had my first mammogram (yay for turning 40...) and I had a call with the results just THREE hours later. Does your doctor do this? If the answer is "no" you might want to ask, "why not?"

The Urgent Care at Aurora Health Center is fantastic. My blood pressure was spiking on a Sunday…read morenight, and I felt terrible. The Urgent Care on Edgerton was open until 8:00 PM, and we rushed over. The facility was clean and professional. My wait was negligible. A nurse took my vitals and politely asked me to wait for a physician. Dr. Chaudhry spoke to me with understanding and expertise. His bed side manner was reassuring. The EKG was normal and multiple blood pressure readings were taken. Fortunately, my Systolic pressure dropped from 190/101 to 160/82. Dr. Chaudhry continued to monitor my progress and finally sent me home. I felt 100% better. This is the only Urgent Care to use if you live south of Shorewood.

The staff working here seems okay, though I don't like how they assume an informal first name…read morerelationship. Please, let this old man have a modicum of dignity, even if, or especially if, I'm coming in here for something uncomfortable. The biggest problem is Aurora's pecuniary greed. You'll be treated fine if you've got the right insurance, but they want to make very sure you do have insurance. Then after your visit, If your insurance doesn't cough up their share with adequate alacrity, or if you wait a couple of weeks to pay your share, you'll be sold to a collection agency faster than falcon diving on prey.

What can I say?? It's a medical center like all the rest. The medical professionals are…read morespecialists in their fields. The reception team was prompt and friendly. I got into an exam room fairly quickly, saw the Dr. and was out the door in all of, maybe, 25 minutes. I will admit I did go elsewhere for another opinion as the information I received was contradictory to what I knew about my medical history. But that can happen anywhere.

From the moment I met Dr Brueggeman and his team, I knew that this was the right fit for my family…read more The guy is great.

Easy to get in the same day without urgent care. I really like the staff here. I live in Racine and…read moretravel here because of how much I like everyone here. They actually listen and don't try to rush.

Doctors are good and the staff is wonderful too! The nurses respond to you quickly and answer…read moreyour questions.

I underwent surgery at St Lukes in December of 2023. My surgeon was Dr. Peter Leonovicz. Prior to…read moremy surgery, I was a nervous wreck, forcing my internist to put me on anti-anxiety medication. The staff at St Lukes took such great care of me the anti-anxiety meds were unnecessary. Ensconced in Room C3102A, the aides, Michele and Alexis, and the nurses Shanon, Michelle, Margaret, etc, were empathetic, caring, and knowledgable, able to listen and comprehend what I needed. I'm difficult! The last time I spent an overnight in a hospital was in 1959! I am used to VIP treatment, and I am often a dilettante. However, my arrogance was diffused by the sincerity of my caregivers at St. Lukes Hospital. I'm home recuperating, but I will never forget the kindness and care shown to me by the overworked and underappreciated staff. You are all amazing.

First, I must acknowledge that this review comes in the midst of several months of very active…read moreengagement with medical procedures: MRI, ultrasounds, X-rays, EKG, blood tests, PT, and 5 physicians. One can become fairly attuned to what's working and what's not with that level of involvement. Second, my experiences, while not unique to Aurora, reflect on the efficiency models used throughout US medical systems. Each week I get several automated requests to check in to the same appointments. While this requires no more than five minutes of my time, it is very redundant, particularly when I am often asked for the same information when I get to an appointment. The result may be greater accuracy in billing, but I seriously doubt it improves care Further, twice I've been given a pile of papers to complete while waiting, only to have them ignored by the provider. Finally, the only apparent people with which issues can be addressed are nurses and MAs who are similarly frustrated by these issues. In the end, it's not about health or care, and the system is not about people.