We had service and safe breaking from Lewis on Boxing Day. What a great guy! He helped us open a safe but also educated on the issue, pros and cons of our safe, and what to look for in a new safe. Well worth the expense as we are now educated consumers as well as safe owners! read more

Super nice. Responsive. Great price and quick turnaround. Would highly recommended Pryor for all locksmith services.

Went in to get a typical house key copied at a hardware store, I tried it at home & it didn't work! Also needed a key for my mailbox needed & was told they didn't do special sized keys like that. I'd heard good things about Pryor's, so I drove out to see them. Immediate friendly greeting. Made key copies in maybe 3 minutes. Tried them at home & perfecto! These guys are experts & it shows! read more

So happy to find Pryor Lock, when they make you a key, it works. Even had to hand make a key for a display case, interesting to watch and voila it works, nice to have a spare. Keyed our daughters entire home so one key works all locks, super convenient. Helped with safety ideas too. Communication and customer service are excellent. Hubby went there for a lock issue and was happy with the results and customer service. They are professional and reasonable. read more

An internal door in my whole schedule practice was somehow locked and inadvertently closed. The keys to open it were in that office. Pryor was very responsive came right out and a short time were able to get the door open. Very friendly! I highly recommend them if you need a locksmith. read more

Very reasonable and helpful duplicating a set of keys for me. Friendly and quick service!

Good service went in to get a key made when I didn't have a replacement. Only $15 good value and was done in 5 minutes

We had the pleasure of Ron coming out to our business to clean two of our safes. The outer safe was a little difficult and took him longer than I think he expected, but he did not give up until he finished the job and made sure it was done the correct way. He was extremely polite and did a fantastic job. read more

The work at our house was strictly routine. We have several rentals and have had similar work done by others. We're ten minutes from their shop. Be warned--get an estimate up front and shop it around. Their fees are stupid high. $$89.00 driving labor PLUS .95 per mile. $$$120+ just to show up. You wouldn't pay your lawn care crew $89.00 and .95 to come to your house weekly and I can assure you the lawn crew has way more equipment overhead costs. No other locksmith ever ever charged us fees that high. I repeat--get a frim estimate up front then go shopping. read more

My son locked himself in his room b/c the door knob wouldn't work. I tried every google/youtube trick in the book to no avail. I finally called an hour & a half later at 7:45am on a Tuesday - Larry answered, told me they didn't open until 8:00am but he thought it sounded like an emergency & could come right over before the dispatcher even got in the office...with no additional emergency penalty fee! As a single mom, I am most grateful. Larry was so nice when he showed up, he got right to work & he was on his way 20 minutes later. Give this guy a raise, Mr. Pryor :) You have a great employee!!! read more

We were told by neighbors that Pryor does affordable work on old house locks like ours. Part of our lock problem was that it couldn't come out of the door because some parts were jammed, but Pryor does make house calls. While I didn't ask for an estimate up front, I assumed it would be reasonable. The issue was able to be resolved in about two minutes with special locksmith tools, at which point I was informed that the residential minimum was $75. Seeing how shocked I was, the technician then decided on $50. It was a little weird, and he also made some semi-condescending comments that I don't think he would've made to my husband... I certainly bear some of the responsibility in this situation for not asking for an estimate up front. When I contacted the business about these concerns, they apologized for not providing the price up front and actually said that the residential cost is $89/hr (one hour minimum) plus mileage. I think that everyone should know about this $50-89 minimum (I guess it depends on who you talk to). As of March 2016, this info was not on their website. In an interesting turn of events, the original issue with the lock was resolved, but in the process, a new issue was created. When we discovered it a few hours later, the technician did come back out and fix it (at no additional charge). read more

I tried for two weeks to get the to fix a gun safe. They showed up once and had the wrong lock. Louis said he would go back and figure it out and call me the next day. No response. Two days later I tracked him down. He had not had time to find the correct lock. Originally they said $156 for the lock and dial and $125 per hour for labor and it would be about an hour. I tracked him down on Friday and he said he would call me back Monday. Monday I tracked him down again and he had not found anything but it would not be $750 to get it fixed. I asked if he had tried the manufacturer to find the key pad. His reply (texts saved) was no but since you have the safe it would be easier for you to contact the manufacturer to try to get it. Now he had already been here once and had seen the safe. He had the same info I had. How did he come up with the $750 price? It wasn't as easy as he originally thought and he did not want to make the effort. Extremely unprofessional, had to keep trying to get in contact as he did not do what he said, and flat out did not make an effort. No a chance I would trust them with any type of work. I also asked them to not contact me again and I still got another smart response from them. I finally had to block their number. I contacted other Locksmiths this morning. The MOST expensive one I found was $420. WAY below what they tried to stick me with and they actually will do the work. read more

Very professional business, prices were good, timely & dependable. Everything you want when you need a locksmith. This was a very good experience. I would defiantly use Pryor Safe & Lock for any future needs!!!! Def. FIVE STARS for this one!!!! read more

I called to get someone to come out to my house to re-key three locks & was informed they work M-F 8-5, not Saturdays. I asked to make a late afternoon appointment & was informed that they only make morning appointment. Therefore, I asked what the earliest appointment time & was told 9:00 am but I work so would need to be at least 8:00 am. I then asked for a noon appointment but they couldn't do that either. In other words, they will only come out M-F 9-11 am, if you work an M-F 8-5 forget this company, as they are not customer friendly. Very poor customer service for most individuals that work normal hours. read more

I took 2 really old worn-out locks to get rekeyed with the same key for both. $9.50 a piece in about half an hour. Cheap, friendly, clean store. Thumbs up! read more

I used Pryor Safe & Lock to open a safe that was about a century old. Both the contact in the office and the service technician who came to the house were very helpful, service-oriented - and they opened the safe with minimal damage. I thought the charges were very reasonable, given the level of expertise needed, as well as the research they did in advance to try to determine the safe manufacturer and age, etc. I was glad I them, and would definitely recommend them. read more

i have a classic Mustang and need some keys made. I bought the keys blanks from a Mustang parts dealer that specializes in original parts. Took them to a locksmith that was recommended and they would not cut the keys with my blanks. Said that they did not know what kind of metal they were and it could damage their equipment and told me no locksmith in town would cut keys with my key blanks. Called Pryor Safe & Lock and they said they would do it. Was done in about 2 minutes and only charged me $4. Great people and customer service. Will us Pryor Safe & Lock for all my locksmith needs in the future. read more