I love this business, both sections (separate cat & dog) are amazing. With a focus on good, healthy food and treats, you can be sure you are getting the best products for your little companion, when you shop with them. Something important that I've noticed, is how fresh the food is. PS9 Pet stores their food in temperature controlled environments, so the canned food is always juicy and appetizing. By comparison, if I pick up the same food at any other shop, it's often dryer and not so fresh. My cat definitely notices the difference. Probably, as a small business they are buying in smaller quantities, so the food is not sitting on a shelf for ages, in the heat. Aesthetically, the stores are beautiful, and unlike most pet stores, PS9 Pet smells pretty good. They have an amazing selection of toys, accessories, clothing, carriers and the best dishes, bowls and placemats. And then there are the kittens! As a regular customer (2 or 3 times a week for about 14 years) I have watched the owner Joan and her wonderful staff, rescue, and find homes for thousands of kittens and cats. I am continually amazed by the endless care and kindess they practice. Joan is the definition of charity. My family affectionately refers to her as "Saint Joan". Her constant willingness to open her heart and wallet to these little creatures is just awesome. So much time, energy and love goes into heiping these kitties in need. I sincerely applaud her work. This is an exemplary 21st century business. It merges good business practices with a social conscience. I count my lucky stars, to have this exceptional pet store in my neighborhood! read more

Best pet store in the area by far!! The reviews above that complain about the staff being unfriendly are absurd! The shop owner is the sweetest most caring and outgoing bubbly person ever. Her heart and soul are in that shop and it is always a pleasure to visit. My dog loves to visit and is always given attention and healthy /generous organic treats. Ps9 is great! read more

If there was an option for no stars I would! Purchased raw food for my dog last night, come home to vomit and diarrhea today all over the house long behold the food was expired since November of 2012. I will never go back to. Lady said I should stay away from chicken and stay with beef. It doesn't matter what type of meat you give your dog as long as the food is fresh. So be aware of the expiration dates!! read more

I recently discovered this amazing store while looking for a kitten to adopt. Joan and her staff were extremely helpful in selecting the kitten that was right for me. She is an animal lover with a huge heart and I will be happy to continue buyin all my pet supplies at PS9. -Avi, Valentin & Marcy (our black and white kitten) read more

I got my 2nd kitten at PS9 and could not be happier with how everything was handled! Everyone who works at the store is extremely nice, knowledgeable and caring. they genuinely take care of the animals and the adoption process is thorough but went smooth. Everything is extremely clean, there is a lot of room for the cats to play around and the way they care for them is truly one in a million. ADOPT from this place! and keep going back for pet food shopping or just to say hi. This is how every pet store should be!!!!!! read more

makes shopping for pet supplies - fun. the biggest problem with PS9 Pets is I have to restrain myself from buying too much. they have a good selection of high quality pet food, unique toys & other pet supplies and the staff is helpful & friendly. and the owner supports local animal rescue organizations. read more

Not only the best pet store in new York, but hands down one of the best businesses around. Joan, the owner, is really friendly as is everyone else who works there. They give my dog free treats, give ut loads of free samples and are always careful to make sure they have safe and sure products for your pet. More often than not you could buy your supplies cheaper at PetCo, but who wants to give more business to another faceless corporation with rude staff and animals in glass cases for sale? Not me -- If you live in the neighbourhood PS( is the place to buy your pet supplies. read more

Friendly neighborhood store! Great selection of healthy cat food, don't have my usual Wellness formula for buddy but I tried a grain free and he likes it. Standard store cat sleeps in basket, adoptive kitties at door! Will go here regularly. read more

This is my all-time FAVORITE place to go to in all of Brooklyn! The staff is always nothing short of kind and considerate with my pets' needs. I shop there for both my dog and cat, and absolutely every time I go the staff gives me the proper care and attention to make sure I get exactly what I need. Not to mention, the owner is just the sweetest! The store itself is very well organized and if you ever have trouble finding what you need, you can guarantee there will be someone to help! They are always so patient with me (I tend to ask a LOT of questions and they always answer with a smile). They carry great quality food and adorable apparel, your pup will always be the cutest on the block! Seriously, if you haven't been already, please treat yourself and your furry friend by popping in for a visit! And make sure to bring your doggo with you, because they always have treats stashed behind the counter! Thanks to everyone who works there for being so kind, my Lily can't wait to come back and get some love! read more

Joan, the owner of PS9, is a wonderfully knowledgeable and pleasant person. Maggie loves visiting PS9. The smart merchandising that Joan has employed gives the store a spacious feel. Visiting PS9 has become our Saturday afternoon ritual. All of Maggie's coats, rainwear, etc. and most of her goodies and food are purchased there. It's important to support these local neighborhood treasures. read more

Not just a store, but a great resource for you and your pets--the staff is friendly, helpful and informed. They also carry the best brands for pet food. Largely oriented toward dogs, but I find plenty of extras for my cats, too. I make an effort to divide my patronage between here and BARC, and while I normally would feel inclined to give my business totally to the shelter, PS9 has such a neighborhood presence that I feel good about supporting them as well. A true local business. read more

I have been a patron of PS9 since it opened 5 or 6 years ago. Even after I moved to Yorkville in Manhattan (because the rents there are cheaper than those in Greenpoint), I continue bringing my business to PS9 because the prices are LOW for raw food and cat litter, and because it is like the Cheers of pet supply stores. Minus Ted Danson and the beer. :-) Huge variety of food, supplements, and treats w/ emphasis on holistic diets. Very friendly staff, knowledgeable about different diets, local vets, local trainers & behaviorists, local pet rescues, etc. ...Sometimes employees are absolutely swamped with business, and I must ask them for help; but once I reach out, I get my needs met.. The owner of another local pet store actually buys things in PS9 when he runs out in his own establishment. So PS 9 typically is very well-stocked. They will special-order most things, if you ask. Prices are always marked on the food products at PS9. I stopped going to NYC Pet precisely because I found the prices not marked on cans or bags, Every single time I went in. And the price for the raw food I use is higher there than at PS9. read more

Awesome editing for the discriminatory pet supply purchaser. Food, toys and accessories are great. I've gotten beds for each of my dogs and the fabric and pattern selection was the best. Thanks Joan, I'm a customer for life. read more

This is the perfect pet store, and Joan and Lisa who work here are both amazing, smart, and super helpful. I volunteer with several animal rescue groups, and PS9 has been SO generous with their time, space, and materials. And of course they sell the best foods, great alternative health products, and much much more. Nothing but praise for this wonderful place. read more

I've been coming to this store for years once a week because of the convenient location, affordable prices and large selection of healthy cats food . read more

They gave us a sick cat and its a 48 min drive from us to the store $80 dollars waisted on a car service better to adopt from petco and not here read more

I've been to this store a couple of times. The food prices were pretty fair but the other goods were pretty steep. I also placed an order for food with them and was told it would be approx. a week but 3 weeks on and I have yet to receive a phone call about the food... Good in a pinch but not reliable. read more

Friendliest and best pet shop in Williamsburg. If she doesn't have what you need she'll order for you.

I'd love to praise the selection, which is extensive, but they don't seem to have enough data on their inventory to ensure that one product will be in stock week to week. They are friendly with people and their pets as well, but their employees are consistently distracted or just slow, so don't think you're ever going to get in and out with ease. Transactions are faster in cash, so have it ready. read more

PS9 is the very best around!!!!!!!! Joan and her crew are extremely knowledgeable and friendly . They have healthy food items and fun treats. The outfits are all adorable!! If your pet has any 'issues', they take the time to listen and make recommendations. It is so nice to have a shop that is a 'ONE OF A KIND' and not a carbon copy like most others!!! The prices are excellent as well. Better than the chain stores!! PS9 is a great treasure hidden in the Williamsburg scene!! read more

Poor service with entitled staff. Walked in and all 5 employees completely disregarded me and my boyfriend's presence and didn't ask if we needed any help. read more

Really great pet store in Wmsburg. The staff is fantastic, very sweet and always helpful. Also they are quite knowledgeable about all different types of food choices for your pets. I'm so lucky to live right around the corner, I love this store. read more

We have been going to PS9 for almost two years, basically since the first day we brought home otto. Joan is amazing - her knowledge of health and nutrition is endless and she's always available to assist with choosing food options, picking the best type of collar or harness, and giving copious amounts of hugs and treats to the dogs that come in. She has a very friendly staff and is extremely committed to the dog community in the neighborhood. It's such an inviting store - it's not uncommon to stop by and find customers hanging out with their dogs and chatting. I'm so glad we have her in the neighborhood. read more

We love PS9. Joan and her staff are extremely helpful and truly care about the animals in our neighborhood. A year ago Joan personally helped me rescue and adopt out two small, feral kittens from the neighborhood (donating food, space and time in her store). I know she helps a lot of rescue groups and often has kittens for adoption in her store, but seeing it first hand (literally not knowing where to go with these kittens and being told by rescue groups that they were all full because it was kitten season) was very special. In addition to all of the great work they do for the neighborhood, Joan and her staff know everything about the pet products they carry and are knowledgeable about a range of pet issues (which, as a first time dog owner, has been a lifesaver). North Williamsburg is very lucky to have PS9 in the neighborhood. read more

PS9 has been helpful since the day I moved next door. Not only do they have all the healthiest brands/products, but they also are helpful in figuring out which is the best suited for your pet! Joan and her employees are definitely an important part of the neighborhood, as they know all their customers by name (including the dog or cat)... some people just stop in to say hi. I highly recommend to stop by to support a local small business, local brands, and the ACC rescued foster cats. read more

Way better than your average friendly neighborhood pet store. The staff at PS9 is always friendly and helpful. Although I have a cat, the store is always bustling with dogs and the store owners always seem to know their names. Great selection of healthy pet food at a lower price that I've seen at other stores. They keep the variety fresh and know their products well. read more

I love this place, been coming here for nearly 9-years now. The owner is so nice and was very helpful with explaining the benefits behind different diets as well as puppy learning and training tools. I really can't stand going to chain pet stores now, only the best for my fur baby!! read more

Based on the yelp reviews, we were super excited to take our new dog here (5/1/12, 11:40-ish). The shop was cute and had a fun selection of treats. However, the girl working there seemed to be in a bit of a grump and stayed in the back almost the entire time. When we said hi, she pointedly looked away. When our calm and friendly dog looked to her she scowled. We quickly put back all the items we were about to buy and left for The Little Pet Store on Havemeyer, which always has courteous, friendly employees. Shopping for dog treats with your pet should be a fun, lighthearted experience and PS9 definitely did not provide that. read more

The pet supply store carries wonderful products and the staff is knowledgeable. BUT DO NOT TRY AND ADOPT A CAT from the upstairs portion of this store. The staff is incredibly rude and disrespectful especially the younger girl with short hair and tattoos and guy with longer curly hair and glasses that work there. I came for a second time to see a kitten that I wanted to adopt. The first time I was there there was an older woman that showed me the kitten (she was lovely) and I told her I would be back the following day. When I arrived to get the kitten the two younger staff members told me that the grey kitten I wanted wasn't allowed to be taken out of the cage. I was just there 1 day prior and played with the same cat outside of the cage. They were too busy eating their sweetgreen salads and looking at videos online to be bothered. I told them I was serious about adopting and they said they didn't care. I asked if the cats were sick or if there was another issue and they didn't answer so I left. It doesn't seem like anyone but the older woman actually wants to get cats adopted. As a side note the cats were in a cage that you could almost stick your whole hand in and touch them and there were kids sticking their fingers in the cage and touching them so it appears that they weren't sick and nothing was wrong, it's just that the staff was lazy and rude. I adopted from somewhere else. read more

The only pet store I'll support in the neighborhood. Joan the owner is the nicest lady, and truly cares for animals. They have a wide variety of only the best foods for your dogs. I get stella&chewys for my pup here once a week plus their selection of treats and dog apparel are pretty great. read more

My favorite pet store. They truly care about animals and you can find very unique toys there. My babies are crazy about these toys. I'm so glad I live in the area! read more

I have been in this store a bunch of times. Very cute store but the customer service is HORRIBLE! I keep going back thinking the lady that owns it is just having a bad day but nope, She's always having a bad day. I rather go to NYC pet on beford or The little pet shop off of havemeyer. They are read more

have some really great stuff but have to agree with fellow yelpers staff is not friendly and extremely overpriced items!!!!

I would like to start off by saying that the selection of pet products this pet store has to offer is great. Affordable compared to other stores in the area and they also rescue animals which is amazing. Now, as far as customer service, they're terrible. I live around the corner and the times I've been to this store I've been completely ignored by the employees which i don't appreciate. They literally would walk past me doing other things not acknowledging my existence. At first i gave them the benefit of the doubt and thought maybe they were having a bad day, but it kept happening. Last time I went in i had to call someone over because i had a question about my pups food that i had ordered. First girl looked as if she was completely over being there and just wanted to leave, didn't know anything about inventory. She had to go to the back to get someone else and then a lady *with short dark hair* came to me and said the food that was said to have arrived by Monday didn't come therefore her having to order it from another distributer. Thats fine. Things happen, but i just do not appreciate them ignoring their customers as they do. Its not only happened to me, but its happened to my partner and friends. If they took the time to quickly greet customers when they come in it would make our experiences that much better and less awkward/unwelcomed read more

I Love PS9, and both my dogs do too! I love the location, and I somehow mangage to go there almost every other day or so... Even if I don't need to buy anything, I love walking the dogs over and just sniffing around or chatting with Joan or Lacey. They have a wide varitey of products that are organic, or even environmentally friendly. They are always helpful, remember the dogs names, & always friendly. I respect them and their knowledge, and I'm so thankful to have a pet store like this in the neighboorhood : ) We love you PS9 !! -also the prices and quality beat other "chain" pet stores prices- read more

This is the kind of store really worth patronizing. Today, in this nasty rain, some heartless person abandoned a dog (a beautiful doberman) in McCarren park . The staff of PS9 Pet Supplies have taken the dog in and are working to find a foster home for him. I will make sure to shop here whenever I'm around, because clearly they are in this business not just for the money. Thank you for helping the poor pup!! read more

This place is great. I walk by here on my way to and from almost anywhere and my dog wont let me walk past without stopping in. Frequently with nothing to buy, I take my dog in for a visit and everyone is so friendly and gives him treats. They have a great selection of natural, healthy / holistic dog food and treats. My friend who lives in Manhattan comes to visit me in Brooklyn mostly I think to visit the store. Very cute, friendly place. read more

The staff / supplies from PS9 is wonderful, but the best part is really the adoption partnership with Act Too Brooklyn. Ann from Act Too is the most helpful, caring person and she made adopting two kittens so seamless. She cares so much about the animals, thoroughly vets the potential new families, and then ensures that you are set up for success. She handled the vaccinations and was essentially on call via text for anything I needed. When my kittens were sneezing, she helped via phone and then got me the medicine they needed right away. PS9 and Act Too are the definition of above and beyond when it comes to all things cats. I can't tell you enough about what a positive experience I have had, and I HIGHLY recommend adopting the cats at the store. I am so thankful for my experience there, and know that when I come back (for food, toys and other supplies) that the whole staff is welcoming and lovely. 5 stars all day long!!! read more

Besides being a great local pet store all the employees are super knowledgable and helpful. When I discovered one of the demon dogs eats her poop, they offer both a simple holistic approach and order lots of potty mouth. Joan, the owner, is super supportive of the community from donating to fundraising events, posting flyers of lost dogs, to fostering dogs ditched. And most importantly, there prices are really good. read more

What a great shop! As a new (and first time) dog owner, I am so happy to have found this place. It is stocked with tons of awesome stuff, from high quality food and treats to fun doggie clothes to excellent grooming products and toys. My boyfriend and I took our frenchie pup there last week looking for a new winter jacket for her and we were so pleased with the selection and the service. The woman helping us was friendly and so nice, offering up a lot of great options. She also advised us on some good chew sticks when I asked and our dog loves them! We'll definitely be going back again soon! read more