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    Trinity, FL

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    PT Solutions

    3.5 (2 reviews)
    Open 7:00 am - 7:00 pm
    Updated 2 months ago

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    4 years ago

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    Family Medical Centers - Lots of signs

    Family Medical Centers

    2.0(22 reviews)
    1.0 mi

    My husband recently established care with this physician for a follow-up appointment, and…read moreunfortunately the experience left us uncomfortable and disappointed. When the doctor came to get my husband from the waiting room, he called his name and immediately turned and walked away without greeting us. There was no introduction or effort to create rapport. During the visit, he avoided eye contact when we asked questions and did not offer explanations when we raised reasonable concerns. His blood pressure was taken on his forearm, which we found unusual. When we mentioned that his reading had been significantly higher at another appointment earlier that same morning, the response was simply, "Oh," with no clarification or discussion. We also requested a referral for a mental health provider who could offer both counseling and medication management. The doctor stated he prefers to refer patients to a psychologist for therapy and then manage medication himself. When we asked about the possibility of seeing one provider for both services, he responded with comments about psychiatrists "overmedicating" patients, including an example of patients "drooling on themselves." The tone felt dismissive and defensive rather than informative. He emphasized that he has been practicing for 30 years and that this is how he does things. The overall visit lasted about 15 minutes. At checkout, the front desk interaction was similarly curt and unwelcoming. This was my husband's first experience establishing care with a primary care physician as an adult, and unfortunately it did not feel collaborative or patient-centered. We value clear communication and mutual respect in healthcare, and based on this experience, we have decided to seek care elsewhere.

    Having a doctor who is also gluten intolerant is a dream, and both Nick and his np Cynthia know my…read morepain and have no trouble seeing me when something comes up. I really like it here.

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    Melissa Launder, MD - Melissa Launder, MD.

    Melissa Launder, MD

    4.0(4 reviews)
    1.3 mi

    Dr. Launder is perfect…read more Do you worry that your doctor won't listen to you? Be thorough? Take time with you? Do you spend hours trying to research reviews to avoid all of those common issues? If so - then you are me, and I don't blame you because your health is important, and who the H E double hockey sticks wants to pay for some jerk to hardly listen to you or blow you off? Dr. Launder listens. Really really listens and takes time. She takes notes and tends to remember everything without looking back at them. She gets to know you and she continues to know you. You are not a number. An added bonus is that her nurse is precious. She has the same remarkable qualities and they both make you feel comfortable and cared for. I would recommend her as a primary physician above anyone in Port Richey. Trust me, I've been around different doctor's offices. The only downfall is there seems to be no patience when you are low on cash, which I've gathered to be a Morton Plant policy. As someone who took a while to pay a bill back, Morton no longer allows me to see ANY of their doctors. Really nice huh? 5 stars for Dr. Launder 0 for Morton Plant Mease Billing Dept

    I found this Physician to be very compassionate with me as a new patient. She spent time reviewing…read moremy family history (parents and grandparents). We set up a plan of care for my complains and annual physical. I feel so fortunate to have found this Physician. Marsha G.

    PT Solutions - sportsmed - Updated July 2026

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