The overall experience was amazing! The overall process was very smooth. Communication was amazing,…read moreand my car is running like new! Team is very knowledgeable and worked hard from start to finish and the process was very quick! Definitely recommend!!!

I wouldn't replace these guys for NO ONE. They know what they're doing and get the job done. They…read moreare PunctuAl, honest, professional, and a must try. I request all my friends to come here and even strangers lol. The value and quality of work they give is unmatched. Shoutout to Hugo. Salute!

Marty did us right. They figured out the issue was with my jeep was the AC not the transmission…read morethough I was fully prepared to have the transmission replaced. They found someone else to do the work and even said they would drive it out there for us! They didn't ask for a cent even after we asked a bunch of clueless questions. They are amazing!

He did exactly what he said he was gonna do. Truck has way more power now. If u need a transmission…read morerepair hes the man.

Very friendly and helpful. The environment was very much inviting and didn't feel like I was…read moregetting overlooked. I came in with a problem and left with it fixed. There is a picture that is on the wall that says don't tell me how to do my job with the hourly mechanical rate. I found that hilarious because he knew exactly what my problem was after I explained it to him with me just assuming and guessing. Kameka customer service is top tier she is very professional and patient. Thank you to you both for helping me get my baby back up and running smoothly without the morning hassle.

Came to get a fuel pump replaced, oil change and turn signals put on my motorcycle. After I got my…read morebike back the brake lights didn't work. I return it to get it fixed back to the way it was when I brought it and to get other inspections. They take about 4 or 5 days and tell me it's fixed AND I have a new balance 300+ when I already paid 1600+. (He was suppose to fix what he messed up) so apparently he reworked my lights and charged me...AND THE BRAKE LIGHTS STILL DONT WORK!!!!...he undid the wiring that he claimed he hooked up bc that's not what I told him to do...I said "inspect" to see the problem but fix the problem you caused. He claim he fixed it. I get my bike and it's not fixed at all. I send a video showing them it's not working. Ron was supposed to call me to get everything figured out. Never did...wouldn't recommend

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

Robert took down all that I told him was happening with my 2006 300C. He was honest about what they…read moredid and didn't do. I love that my car was given a no cost diagnostic review. When he called to tell me what they has found, he also gave me all the codes that came up so I would know of all things reported. I was able to look the codes up and see other things I may need to address that was not what they handle. My vehicle was ready the following day. It's working great! I appreciate the professionalism and caring service Robert facilitated! I would definitely recommend them for more than just transmission problems. Thank you for being upfront, honest, and not over the top expensive.

Mike is not a truthful person. My son took his truck in to have the transmission checked and do a…read morefluid change because of unsmooth shifting. Mike informed him that he did change the fluid but there was no problem with his transmission and that he needed his catalytic converters replaced. They even looked at catalytic converter costs in the shop when he picked the truck up. A few days later my son was driving and smoke started coming out from underneath the truck. He took it back to Mike and was told that the leak was caused by a couple of loose bolts that were difficult to tighten. He also told him that he needed a transmission rebuild. Which was incredulous considering Mike had just told him that the transmission was fine and it was the catalytic converters causing the problem, Mike refused to say how or why the "bolts" were loose or consider the possibility that they contributed to the transmission problem. He proceeded to tell us to go to court, he would win......and that we were just like his other "lower socioeconomic customers" that wanted something for free.......quite sure we knew exactly what he was implying by "lower socioeconomic customers" My son then took the truck to a Ford dealership and they told him the transmission had almost 2 quarts too much fluid in it. The rep told us that having that much overfill of transmission fluid certainly didn't help the transmission. My son then contacted AAMCO corporate and although they listened, they claim they can't do anything because Mike is a franchise owned shop. That is absurd, and AAMCO corporate went even further by implying that my son added the extra fluid in the transmission......he doesn't know how to do that and not even sure it can be done without taking it to a shop to begin with. Mike will undoubtedly deny this description ......but there is a recording. AAMCO corporate knows this but apparently we "lower socioeconomic customers" don't mean much to this company and their franchise owners.

Before reading... this review can easily be updated with some simple changes. For now however, it…read moreis what it is. Came here because it's one of two "birmingham" locations provided for using a SuperSaver coupon either thru Groupon, Amazon Local etc. Anyway, I called and made an 8 am appointment (Eric, the manager says they do oil changes at 8, 8:30 or 9am). I was literally the only person in the waiting room. Since this is like a 30 minute drive from Hoover, I asked my wife to accompany me in her car so that we could just drop mine off. After making that trip, I didn't want to come back out there midday to pickup my car before they close so I decided to just wait for the oil change. Asked Eric how long it would be since I have to get to work (again, I'm the only one here) and he says we'll get you out in 20 minutes. Fine by me! I've waited 30 minutes, 28 of which my car has been raised; Filter and plug pulled, oil drained, why is it sitting there and nobody has touched it? 35 Minute mark, Eric is on the phone talking with somebody and makes note that he has customers waiting (I'm still the only one here). 45 minute mark, an Advanced Auto/Autozone employee shows up with a bag of goodies. What do ya know... it's my filter AND oil for my car. Filter goes in, oil put in car and I'm out the door a few mins after that. This is just ridiculous! It's fine if you've agreed to do oil changes even though that's not a standard part of your business, but if when I called and reserved to have this done and a woman took my auto info over the phone the previous day... why couldn't you have this stuff waiting for me this morning? I spent an hour of my day here and was late to work. I could've been to work on time were I not told it'd be 20!! Sigh. Not upset, I'm happy with my oil change, just not the greatest experience and very avoidable.

I have been waiting for one hr now for oil change, my car still where it is…read moreThis place sucks No wonder why he is losing his customer Although i bought his groupon of year membership but this will be my last visit here

I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

Friendly owner and works fast. Laid out all options and always answered any questions. Had a sensor…read moreissue afterwards, they replaced it for free! Great people!

Very honest people in a business that's often anything but. I appreciate the quality of work and…read morethe quality of character.

I am so please with the service and communication from M&B. Michael is top notch as well as the…read morerest of his team. Repair job was quick and I was back on the road the next day. It's been almost a month and no issues with the work that M&B preformed. Thank you, Bob B.

The manager was professional and courteous this morning. He…read moreknew what was wrong with my son's car (Toyota Corolla) and repaired the car. Thank you for the excellent service. Angela

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there