Broken into and robbed twice. Never thought I would have to write a review for a storage company, but my trailer has been broken into twice. Once by another tenant. Second time someone cut through the fence and broke into three other trailers. Not a safe place to keep your belongings. To make it even worse, they don't reimburse for your loses or offer any sort of help, despite raising rents. There insurance doesn't cover you for anything. Please avoid at all costs and put your money somewhere else. read more

The facility is clean and Gail is friendly. However, during the 18 months I rented with Public Storage, they attempted to raise my rent five times. I called after each increase, and they only agreed to reduce the rate twice. My rent started at $168 and eventually climbed to $318, which is why I ultimately moved out. It feels like Public Storage either isn't interested in retaining tenants or is counting on us not noticing the repeated price hikes. Additionally, during my last several visits, the main gate was left open, allowing unrestricted access to the property. I should have read the reviews before I decided to rent there. read more

They are always raising the rent. We had a bigger unit for a few months and they just raise sthe rent so we got a smaller unit under my wifes name and they did the same thing. If you get a unit, the rate you are paying will go up after a few months by a lot. read more

I agree with Rob. One of the worst run companies I've ever come across. Left a 10X10 paying $230 a month for a 10X15 for $93 a month. People are fine if you can get one on the phone. When they raised their rate $34 I called and left a message. No one ever called back. read more

Units are nice but much more expensive then other companies. Worst customer service ever! Moved out 2 weeks after I paid for that month (August) now 2 1/2 months later and they sent Bill for September to collections. I was moved out on August 19. The manager of the property said she would take care of it then, now I'm getting calls from collection agency. Will never use this company again!! read more

Gail is the most polite person in a business today that I have met. I truly wish they would purchase some air-conditioning for her. The process was incredibly simple. We found this location online and were kind of "tricked "into thinking a 10 x 10 room would be enough for three bedrooms. Gail had the area staged for us prior to our arrival. She showed us what we needed. We signed up. This place is incredibly clean. Incredibly organized. And the staff, Gail, are friendly and know what they're doing. I highly recommend this company. read more

Not recommended! Very limited access hours not suitable for anyone working outside of 1st shift. Some of us use these for work and have events to be prepared for before 6:00 AM. Then if you happen to stay after 9:00 PM, they literally lock you in and expect you to call a telephone number and speak with a security representative. What if there was a tornado, fire, or heart attack while on-site and your phone goes dead with no charger? Unacceptable policies; simply a disconnected, selfish company! Best of luck, only a matter of time before you hurt someone... Such a shame with such great staff inside, willing to assist without compromise or hesitation! 5 STARS TO THE STAFF ONLY! From your gas guzzling friend, D. read more

Public storage purchased our storage facility in June of 2020. Since that time they have raised the monthly rate for a 10'x10' unit from $80.63 to $219.30! No added value, no additional benefits, just greed. I do not recommend this shyster company to anyone at all! read more

I'm in the middle of two jobs: just left and internship and waiting for a Call to a church. So, in the meantime, I needed a place to put all my belongings. Public Storage was the easiest company to work with as everything was online, including the rental agreement. While I was upset about the requirement of rental insurance, it is a peace of mind that should anything happen, my stuff is covered. The only couple criticisms I have are the need for their lock, a normal pad lock doesn't work, so an extra charge. The other criticism is not having a map to the unit within the facility. While my unit is outside access, it still took me a moment to find it. I would recommend Public Storage to anyone that needs a storage unit. read more

Rented online, very easy process! Access the property through the app, very easy process! Clean facilities, clean storage place. Glad I chose to store my stuff here. read more

I've been with this location for 7 months now and my storage unit price has been raised twice already. I called once 2 months ago and the price was brought down back to the original price quoted. Since then my storage until has gone up again and there has been no reason told to me as to why. Whenever I call I have to try several times before I get a response back. Don't waste your time here. read more

I love that public storage has an app now to use and it makes it a lot easier to navigate and open the gate which I love. My space was clean and I likes it. It took me a minute to figure out the lock but thats just because I'm stupid. Also I had to buy some additional stuff and the lady was super helpful. read more

I was able to complete the whole process online, from reservation, payment. I was texted the unit number and location. Only problem I faced is the code to the facility didn't work but the lady on duty did a great job assisting me read more

I started my storage here because it was a very good deal for the size . I had a climate-controlled 10 by 10 For $80 with insurance . In 6 months They raise my rent another $15 And it's freezing cold in my storage unit building . I mean there are times that it is colder in the storage unit then it is outside . There are Carts that you can use sometimes If you can find them . Which I have found twice in 8 months . I've walked in the spider's twice though One of them was crawling on my shoulder . I think the kicker wise Falling and almost shattering my elbow Because they didn't put down any salt and barely plowed their entire lot So when I went to get a box out of my car I slipped on the ice and fell and laid there for five minutes In tears . What I was looking for a cart one time there Was standing water in the hallway of one of the buildings in one of the buildings . All in all I'd say I got what I paid for But I rather spend 20 more bucks and get something better read more

Public Storage - Self Storage Near Me - Blacklick, Ohio

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We uesd the online reservations and everything was easy and convenient I also do not have to have any contact with nobody everything was ready when I got there on time I think that's the first time that I actually have this type of service I used different company before the unit was not ready to cost me a lot of delay in and also got me money but this time I have no problem with just went in with store items and then we leave and it was very convenient in are truly appreciate it read more