Secure Moving and Storage moved us to our temporary house. We plan on using them again when we move…read moreto our permanent new house. We had originally planned to move earlier and scheduled with Secure Moving. We had to cancel. Julie with Secure Moving was very accommodating. As soon as we knew our new date we were rescheduled and on our way! Our movers, Jacob, Bear, and Blake were efficient and at the same time very careful with our furniture. They carefully wrapped most of the items and followed our instructions regarding where things were to go. We definitely plan on using Secure Moving for our next permanent move!

Buy the extra insurance if you have expensive, heavy or bulky items. The guys wrapped everything…read moreand tried but a lamp, coffee table and leather chair were completely destroyed. $0.60 per lb didn't even begin to cover the $3000 I paid for the items, they took $50 off the bill vs me fight the insurance for $120. My date was scheduled to make sure they had a light job in the AM, as I told them I had big heavy items. The 3-4 hour estimate turned into 6 and they were unloading until 8:30pm after not getting there until 2:30 vs 12:00 quoted. They worked really hard but were exhausted after 2 big jobs. The truck was packed poorly causing the damage.

This place is infested with mice. I've only had the unit for 6 months and found mice droppings and…read moredamage all over. They will tell you there is nothing they can do about it. The storage fees have also increased every month with no notice. Do not store your things here

I have been a customer since right after they opened, and could not be happier. The facility is…read morenew, secure and the staff is great to work with! The prices are also very competitive with other storage locations in South Kansas City. If you need storage space, they are a great choice!

I hired this company to move my family from Olathe to Wichita. When they showed up 3 days late, I…read moreshould have backed out right then and there, but we had other people waiting to move as well. They broke many items, damaged many more. Drove through the grass of the house we sold. Damaged the floors, left the water line for the fridge running, put a hole in the wall of the new house we just bought. So many things. They agreed to give back some of the money and then proceeded to never answer my calls. They took down their website. Just really horrible people.

During my 35+ year career, I averaged a move every 3 1/2 years, all of which were handled by…read morenationwide carriers, but none of them did as fine a job as did Midwest Movers! From start to end, they were professional, courteous, and bent over backward to satisfy my every need. Out of a total household, two items were broken - a plate, which I have already replaced, and a glass dome, that I broke while unpacking. Mr. Loran and crew were absolutely outstanding, treating me and my household goods with the utmost of care! I have already recommended them to one of my best friends, and will continue to sing their praises in the future. Thank you, gentlemen, for a job very well done!!!!

Using Always Helpful Movers was honestly, the best cross-country moving experience I've had, by…read morefar, and my family and I have moved quite a bit. Thank you John and the team for making the trip to Florida to move our belongings! From the beginning, I interviewed several movers in the Kansas City area to move my family and I to Florida. We had a home's worth of items to move, and found Always Helpful Movers based on reviews on HomeAdvisor. I called them up and scheduled a time for them to come out and walk through the house to provide us with a quote on materials, moving fees, insurance, etc. John showed up to provide us with a very detailed quote, and answered my many, many questions. ***(Please note that I did a heck of a lot of homework - asked all the questions about fees, storage, fuel costs, insurance costs, packing and packaging costs, etc. I was very diligent and made sure I had all my answers before selecting a mover. It was very important to me that I fully understood all the services and rates they offered, and I made sure John and the team understood my expectations and what I was looking for. Doing my homework helped make this experience better for me, and I'd recommend you do the same. Ask ALL the questions, and make sure you fully understand the services that are being provided so you and your selected moving company all have the same expectations.) The quote John provided me was the lowest quote from the 4+ moving companies I interviewed. While that was very appealing, it was the customer service that really sold me. I appreciated that Always Helpful Movers made it a rule for their workers that they wouldn't cuss or talk crudely while around customers, they would respect our property and treat customers with respect. I have worked with many moving companies in the past that did not share these same values, and as a young female in charge of the move, I didn't feel respected in past situations. (I've had past movers eating, smoking weed on the job, speaking crudely about one-night stands on the job, etc.) Always Helpful Movers made me feel confident and respected during my cross-country move, and that is what really earned them this top review. This was apparent in the way they explained things to me, in how they spoke to me on the phone, in how they called me to let me know if they were running 15 minutes late, in how they updated us on prices and fees, etc. From day one, they showed me respect and never made me feel uncomfortable. Thank you for that. On the packing day, a team of six men came to my house and packed up all the items remaining. They took great care in helping me keep a full inventory list, by numbering and labeling all items according to my color-coded system. They were careful and respectful to my property, and even put down plastic and mats on the carpet so they wouldn't track dirt into the house. They were kind, respectful, and got the job done very quickly. Come moving day, they came to my house to pack everything up into the giant trailer. Again, they covered the carpets and got the job done quickly. When they left with our items, I knew exactly who on their team would be delivering our goods, when they would arrive, and helped me to feel very informed. We purchased the highest insurance as a peace of mind, to ensure all our items would make it safely. My husband met them in Florida for the arrival of our items, and the two-man team did a great job unloading our items into two separate locations. They were quick, respectful, and worked with my inventory list to make sure everything arrived, and to make sure everything was unloaded into the right spot. They re-assembled any furniture (like couches and bed posts) in the final destination, and made sure everything was to my husband's standards before leaving. One thing that I really appreciated was their attention to detail. When re-assembling the bed post, the movers weren't able to locate the screws and hardware that should have been sent with the bed. Instead of blowing it off and saying "tough, good luck fixing it!" like other movers have in the past, John went to Home Depot to purchase the correct hardware himself, and came back to reassemble the furniture. That kind of care and respect for our property truly impressed me. When all was said and done, the quote they provided me was spot on, and that was the amount we paid. All items arrived exactly when they said they would and arrived in great shape - nothing was broken or destroyed - they took great care of our items. (I think perhaps I noticed a few scratches on a picture frame, but for moving an entire house and having that be the only damage - I'm really impressed.) Ultimately, it was a great moving experience. We learned a lot about the process and about good service by working with Always Helpful Movers. I am sad they are only local to Kansas City, as I'd love to be able to hire them for all future moves - I don't think anybody else will stack up.

Review keeps being deleted but I'll keep posting the truth…read more Drivers didn't move us because of our pride flags. Owner claims this is false and I'm attacking them for being a Xian company. Mo one called me after leaving 5 messages until after I posted the review. I told them it was to late. I do NOT recommend. ​

AVOID…read more Unprofessional, cost over runs, poorly packed so all goods damaged... Writing this review so you can avoid being ripped off, messed around and heartbroken. Had the family heirlooms out for them, photographed, and itemized and got a bid... which they later viewed as an estimate--- they moved like snails, ran way over time for such a few items and it was not professionally packed. So when shipped 5 boxes- they arrived in fine condition but everything inside was broken or damaged.. heavy things were packed on top of fragile things. Many items - crystal and such were shattered and the company was not even apologetic and demanded the fees and invoked their .39 cent per pound default insurance as they did not offer more coverage. The cost of what could be repaired was $2500 dollars and we paid them $1900 on top and they gave us about 37.80 for repairs ! Decided to repack everything at additional cost as we had no choice as they would not repack or make good.

The guys were friendly and kind. They were careful with our things and never even bumped a wall…read more They did a great job with great attitudes!

Horrible experience. Bonnie talks a good game and gives you her cell number for reassurance but…read moreshe doesn't answer the day of the move when the guys showed up over an hour and a half late! They damaged my dresser and lied about it. At my destination address only Floyd was working. DL moved stuff from the truck to the elevator. My friends and I had to help Floyd move the items to the elevator and to my actual apartment. When I called Bonnie and spoke with Mike he told me that is normal process. If that is normal process why don't you send 3 guys? I paid $650 for a move my friends and I had to help with. Mike offered to fix my dresser and give me a check for $65. RIDICULOUS!!! USE ANOTHER COMPANY!!! Going over the estimate quoted to you seems to be the only thing they are consistent about!!

I used this company via MovingHelp via UBox. I guess I caught the manager, Mike, on a bad day…read morebecause he was horrible via text. After numerous calls to MovingHelp, he made good on his contract and was very quick and efficient and apologetic. He even thanked me when I explained I would alter my yelp (and etc) reviews. It was very frustrating to see that he won't own up to his error online. I understand social media goes a long way... but to lie and then report as we never did business when I posted my receipts??? Like I said we all have those kind of days; but I would not recommend. Not professional enough for my liking. I also don't appreciate trying to pawn off the bad service to another moving company when I know who I did service with. Erasing one bad review is just like trying to erase history... it still happened.

DO NOT USE THIS COMPANY!!! Tim and a crew moved my…read morebelongings and two vehicles from KC to TX. Tim damaged one of my vehicles while unloading it off the U-Haul hitch. He identified the damage and said "I popped it (the bumper) back in. After texting multiple times over several weeks about how to file a claim and if he reached out to U-Haul he finally tells me they denied the claim. I got three bids and presented to Tim. I also authorized my employer to pay him the balance of the move trusting that as a Christian man he would do the right thing and pay for the repairs. Even after damaging my car, I gave them a few hundred dollars to treat themselves to a steak dinner. This is what I get for being nice!! Tim has given every excuse imaginable to delay paying for the damage to my vehicle. Likely because he doesn't want to pay or can't pay, regardless neither of these circumstances are my problem. He said that he would check with mechanics in KC!! I live in TX which is where the damages occured and where I will have a warranty on the repairs. I cannot help that repairs on my vehicle cost more in TX than they may cost in KC...again not my problem. I am taking legal action against this company and warning everyone about this company. If I were a man I'm sure he would treat this situation differently and frankly I probably would too. Anyways, he is full of crap DO NOT USE THIS COMPANY!!!!

Terrible, terrible, terrible. Inexperienced, late, slow, careless, clueless, and clearly not…read moreprofessional. Dealing with these movers was a nightmare. We have multiple pieces of valuable furniture that are damaged. The whole process was a headache and added unnecessary stress to our move. Open Door Movers should be shut down immediately to prevent any other victims of this obvious scam of a business.

To A T moved my family on 10/18 and 10/19. Overall, we are very dissatisfied. They were several…read morehours late, so a one day move dragged into two. They left too many marks on the walls but that is pretty easily fixed. My main problem is they caused a huge scratch and several small dents on my refrigerator and not following through on opening a claim. On 10/19, they said they would be opening a claim and someone from the team would contact me. After two weeks, I contact them and get no answer for several days. After threatening to open a dispute with BBB, they replied to my text with excuses. Another week has gone by and they are not responding to my inquiries. I should have spent a little more money and gone with a reputable firm.

I was overwhelmed and stressed with my moving. They took care of it efficiently and professionally…read more If I need moving services, I will hire them again. Highly recommended.