Great company. Family owned, community driven. They love the community, they treat their employees…read morewell, they know their customers, and they know their stuff! Always friendly, always there to help.

They gave me a unit on a dirt road. Apparently, the unit wasn't insulated enough because during a…read morewindy evening, all of the dust and dirt from the outside came into my storage unit. Every single item I had, all of my belongings, boxes, and so on... every one of my personal effects (some boxes were opened since I had needed some items) was *covered* in a layer of soot. When I reached out to the front desk, an exec wrote back that there was nothing they can do. No cleaning; they won't move my stuff; and no partial refund.

The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

Thanks for the response you cannot find me in the system because after our issue I removed my…read morebelongings and no longer want to have my things there. As a business and a business owner instead of saying you will speak to your so called manager you responded saying he has an amazing rapport. That is not how business or responding to reviews is handled. Once again everyone beware this establishment is very rude and do not know how to handle business or speak to there customers.

We went to 9 different places before we made our decision to rent from Heather, the manager. She…read morewas so helpful. For what we rented the price was an excellent value. Service was superb. Other places could not answer our questions. And did not seem to care. Heather Cares.

We just moved here and are in need of storage. Although this place was booked and did not have what…read morewe needed, I still wanted to take the time to write a review. Heather is the on site manager and took the time to call several different places for me until she found the right fit for us. She was lovely and so helpful. Moving out is state can be so stressful, but when you meet someone like Heather, it makes it a bit easier. Thanks Heather!

I emptied out my unit when I moved out, and yet I'm still getting hammered with a $75 "abandoned…read moregoods fee". And there's no way to get in touch with anyone in the office. This is unacceptable. Why should I pay when I didn't leave items behind?? This is on top of the egregious price hikes (which were the reason of me moving out to begin with). Finally, there are rodent droppings around the facility if you look for them. Not great. They did in fact get into my unit, which wasn't the most pleasant surprise, especially given that I'd even placed down rodent repellent, which wasn't enough to deter them. I wasn't keeping anything besides furniture anyway, no food. Not to mention the black widow waiting for me in the drawer that I had keeping there, as a last little surprise on my hand as I unpacked. Be careful unpacking your items; examine them thoroghly before bringing them into your home. So to conclude: - There's an incorrect fee (and no way to contact them to resolve this) - Beware of price hikes - Their pest control needs work!

They were so helpful at a very stressful time. I never had trouble contacting them when I needed to…read moreand the price was very reasonable. I also like that there is no contract so once I find a new home, I won't have any trouble moving out.

The management is the best! Have had a great experience with storage there. Secure facilityread more

They provide a service for competitive prices. They do their job adequately. And, I paid for the…read moremonth, rook out my stuff, and paid for the same month at Karcher Storage. Why? Customer service, friendliness and helpfulness. I can't say anything bad about them; nor can I say anything positive. They are adequate. Karcher is exceptional.

It seems fine at the beginning, but read your contract and plan. The unit goes up in price very…read morefrequently. You can start out at a price seems reasonable say $130 before 2 years almost $300. Also plan your move out at the end of the month, no prorating.... Oh except for move in.

I'm not one to write reviews, but for this place, I'm making an exception. The location itself is…read moreclean and has a nice layout. The office manager, Dennis, is kind and helpful. On move-in he took me to my unit and even cleaned out some of the accumulated leaves and dirt. The problem isn't with the location or the people working there, but the corporation running the location. Dennis was very upfront in telling me that that corporate will increase the rent within a few months for no other reason than why not. Additionally, the agreement doesn't protect you from these rate increases so you're stuck with it unless you move out. We were also told that in order to have 24/7 access, it would be an additional $20/month and if, for whatever excuse corporate came up with, they decide you're doing things they don't approve of, they'll revoke the access without notice. And the insurance they provide for your unit is EXPENSIVE! Overall, I was not impressed and ended our lease with them very quickly.