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    Public Storage

    5.0 (1 review)
    Open 6:00 am - 9:00 pm

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    3 years ago

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    Public Storage

    Public Storage

    (16 reviews)

    I am beyond frustrated with my experience at this Public Storage facility. This was my first time…read moreusing them, and it will absolutely be my last. The issues started with unexpected rate hikes, but the real nightmare began when I tried to move out. For over a month, the facility kept their trash cans locked, making it impossible for customers to dispose of small debris while cleaning out their units. When I placed my items near the locked bins--since there was literally no other way to dispose of them on-site--management called it "illegal dumping." They threatened me with a heavy fine unless I removed everything immediately. Because the items were too large for a standard residential bin, I had to: 1. Pay friends to help me load the garbage back into a vehicle. 2. Transport the trash back to my own house. 3. Hire a private junk removal company to haul it away. I have wasted an incredible amount of time and money dealing with their lack of basic amenities and aggressive "fining" tactics. If you want a facility that actually supports its tenants instead of looking for ways to charge them more, look elsewhere.

    EZ sign up online days before move in. leaving plenty of prep time JIC…read more The day I moved in, all info was sent via text. With site access code. Access Code use 1 time for initial entry. I used the App for all leaving and entering after that. Facility was very clean. other tenants show common courtesy when leaving and entering, very important when moving. Lock and Welcome packet waiting in uni. I highly recommend the Public Storage App. Access the App when leaving and entering. Leave you location access on for app.

    Chicago Northside Storage - FREE 16 foot moving truck to use when you rent a unit!  Oh, and grab a lock, some boxes, and tape, on us!

    Chicago Northside Storage

    (48 reviews)

    Avondale

    Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

    Best staffing and owner business. Quick response and extremely helpful in setting up a storage…read morelocker for out-of-town customer. Great communication.

    Move-tastic! - Planning your move have you stressed?! Leave it to the Move-jitsu masters!

    Move-tastic!

    (962 reviews)

    Avondale

    From our very first contact to the actual execution of a flawless move, Move-tastic exceeded…read moreexpectations. We moved from our large home of 47 years to a smaller condo. We were extremely anxious because we had to change our moving date twice and every time we called, they were able to calm our fears and accommodated our change of date. The day of our move, the crew arrived on time, with two trucks. We were greeted by David Byrd, Jose Gonzalez, Josu Sanchez, Jose Jr. Lopez and Richard Sanabria. We immediately knew that this was a team that worked well together! Their people skills were amazing and they even calmed my anxious spouse who was extremely stressed out with the whole the process, THESE GUYS KNEW WHAT THEY WERE DOING! They packed us up with a smile then unloaded at our new condo where they again put their skills and experience to use getting all of our furniture in a small elevator, up to the sixth floor, and put into place in our new home. We would hire them again in a second. And that's coming from people who are/were extremely stressed about the move. We also are so grateful for Bailey who was our first contact, who made herself available and was always ready to counsel and adjust our needs She walked us through a very distressing time in our life and was ALWAYS available. We had many phone conversations and those calls were returned with lots of experience, patience and kindness with people inexperienced with the whole process. The total price was well within the original quote and for the service we received it was a real bargain. WE cannot recommend this company enough! Thank you Movetastic. Mary, Chris and Paulie

    I cannot definitively say Movetastic was responsible, but the timing and circumstances surrounding…read morethe theft of over $12,000 worth of belongings from our storage unit raise serious concerns for us personally. Combined with the lack of accountability and overall experience, we no longer feel comfortable recommending them. At minimum, this experience highlighted how important trust, chain of custody, and security are during a move, and unfortunately we were left feeling deeply uneasy afterward.

    Public Storage - selfstorage - Updated June 2026

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