BEWARE!! STORQUEST STOLE MY LIFE THIS WEEKEND!!! My 10x30…read moreunit was auctioned "ACCIDENTALLY" to someone-after renting here for 3 years and paying them thousands of dollars, assuming my belongings were safe in storage here. So far, all I have gotten was "SORRY, IT WAS A MISTAKE" from the manager Mary. After logging into my account and noticing one of my units was no longer showing, I called them immediately and was informed that they "didn't know why it wasn't showing" and "think it may have been auctioned", like it was no big deal? HOW DOES THAT HAPPEN??!! It was only after begging the employee to have the manager Mary call me ASAP that I was able to confirm with her that, YES, it had indeed been "accidentally auctioned" along with someone else's unit that was also "accidentally auctioned" because of her "mistake". How do 2 different customers' storage units get accidentally auctioned?!? I have made several panicked calls and left voicemails PLEADING for them to fix this ASAP. As if that was not bad enough, Mary (manager) also informed me that she was ALLOWING THE BUYER ACCESS AGAIN LATER THAT DAY to empty the remainder of my unit!!!!!! This was AFTER she had admitted to me that she was sorry and this was her "mistake". She was going to allow him to continue taking THE REST of my belongings out of MY UNIT that SHE accidentally auctioned??!! AFTER she had asked him to bring everything back and told me he understood and had agreed to bring everything back. And she didn't understand why that would be a problem? ALL of my irreplaceable belongings ARE GONE! And not one employee at Storquest seems to care about resolving this, which makes it seem like this is just something normal that happens all the time there?? No one there has seem alarmed/concerned at all by this. Aside from this experience being a complete nightmare, THIS IS FLAT OUT WRONG AND ILLEGAL!! This is everyone's worst nightmare when deciding to entrust a storage company to store your life at their facility. They have not done anything to get my belongings, memories, my children's keepsakes back!!!! I will be contacting a lawyer TOMORROW and aggressively pursuing legal action against them!! Mary-store manager Makayla and Josh-district managers HAVE DONE NOTHING!!!

Very helpful staff and nice, clean facilities. I reserved a 10x10 unit online but when i looked at…read moreit in person I realized it was too small for my needs. I needed a 10x15. I expected the change over to a different unit to be a drawn-out process, but the onsite staff made it happen quickly and painlessly. And they still honored the online reservation price, a big win for me. As for the unit, I got a 10x15 driveup with a roll-up door, which is necessary in light of the size of some of the furniture I'll be putting in there. But there's an added bonus in that the unit has a 2nd door on the back that makes it accessible from the inside of the building. Another win as it allows me to put items that I might need to get to frequently near the inside door while the larger, long-term storage items can stay by the exterior door and out of the way. I am a repeat customer of this location. And as long as I remain in the area it will be my storage of choice.

Michelle is so sweet and helpful! Thank you for making this process super easy and clear. Storage…read moreunit was very clean. (Dear Manager - if you see this Michelle deserves a raise.)

I could not be any happier with my experience here! The prices are extremely competitive, the…read morebuildings and units are squeaky clean, the location is very secure, and the customer service comes second to none. Michelle went above and beyond to make sure I was more than satisfied with my unit here and I want to give a special shout out to her for being so friendly, knowledgeable, and accommodating!

I've always chosen Dillon Road Storage for all my U-Haul rental needs. They are usually not too…read morebusy and I'm in and out in about 10 minutes. The place is very clean and the staff is friendly.

Trigger warning! WARNING!!…read more I had an appointment to pick up my U-Haul trailer, for a three day rental. I was called 24 hours it in advance and asked to come one hour before closing. The business was not prepared to deal with the amount of customers that were present at the same time. When I showed up one hour before closing, all the parking spots were taken. So I pulled as close as I could to the east side of their small parking lot. I went in, I sat down and waited my turn. As Soon as the receptionist finished with her client, the male client left, and she started with her next client, female. Then he(the client whom just check out) returned, asking who drove the vehicle that I was in. I told him that as soon as I could that I would definitely move it for him, because there was no parking Spaces available. He started yelling at me, then someone else (female client) started yelling at me, then the people behind the counter stared yelling at me. Just to be clear I was the only person that was light skinned and blue eyed the entire building. I had to endure such a racial slurs says "white bitch"& "Privileged white bitch". I was told by the Male worker I was being Berate, for standing up for myself. I offered to move, which was denied. I offered to back completely out of the area, which was denied. Eventually the Male client who was screaming at me in the parking lot left. Before he left, he screamed at me. Calling me 'white' and other things. At this time I'm just stunned. I parked and went inside to ask the manager what the next step was. He told me that they refuse to do business with me. A female, being yelled at by a man and woman in the parking lot. I would like all the none Prejudice individuals of our community to understand that this is not a place That I would do business with. I'll pick up my U-Haul from anywhere else in the area except this place. So, what happens when, one person has no pre judgment, and the other does. ---- Update: Your response is just as I thought it would be. I'm still not interested in doing business with you.

Highly recommend using this storage facility! Shout outs to Shannon and Molly for doing their jobs…read morelike professionals! I have been using their units for years now off and on and this place goes above and beyond. Always willing to avoid late fees if theres good reason and make the whole in and out process easy and stress free. Also at one point I had an issue with getting furniture out my unit and they worked with me, no question asked with no extra charges! As of late they also gave me a free lock as a courtesy because my door broke. I couldnt be happier and feel any more security and safety from this business! One more thing...prices are great!! The building seems a little unfriendly but the place is golden, rent here, you wont be disappointed!

I talked to customer service on the phone two weeks ago. They were unwilling to fix the situation…read moreand clear not as apologetic as their Yelp and Google response suggests. I think they are really misleading.

Wonderful climate controlled units. Even when there was heavy smoke outside, the air in the unit…read morewas clean.

I read a lot of reviews before I picked a storage unit. I wanted to make sure mine was well-lit,…read moreeasy to access, and clean. I couldn't be happier with the Iliff MiniU Storage facility. Office hours close after I get off of work, I can access the property until 9 pm (on the dot) and I was able to pick the perfect size. I never felt pressure to pick a particular location and she showed me all the available sizes without ever getting frustrated with my many questions. The manager Sheila here is really the best. Kind, caring, and lovely. Ron made sure my unit was clean (swept and blown out) and ready for me on my sign up day. Sheila and Dan are fantastic! They live on property so I feel my items are secure. You can show them your insurance to avoid the $9 insurance coverage (that covers $2000) or you can pay it. I was able to secure the web deal and had a first month free and unlike other storage units, they didn't force me to pay for one month up front. Just the $25 administrative fee. All in all, highly recommend

Moving is said to be one of the most stressful events in your life next to losing a loved one - and…read moreI personally personally attest to both. After selling my house and finding there was no where to buy after, I had to find a place to store my stuff literally in a day and found these guys on Yelp that were a mile from my house. The place is located conveniently off Iliff & Quebec and has a large variety of storage units. I pulled up on a Saturday afternoon around 4:30 before their office closed at 6 with an empty trailer in hopes I could get a unit set up quick and go back and grab my stuff. I was immediately greeted by a friendly face, Sheila, who is beyond amazing and couldn't be more grateful for her superb experience at this rough time. Sheila went over the various options and more than happy to help answer any of my questions. I told her roughly what I planned on storing and she helped me decide on what was right for me. Not to mention, the first month was free, there is no contract or notice required, and she hooked me up with some goodies and literally brightened my afternoon! This place has amazing staff, it's clean, convenient, and the prices are unbeatable especially with the first month free. Oh another perk is they have a truck you can use for free ($19 insurance & cost of gas used) and makes it even more convenient if you need to add or move stuff from your unit They also have a referral program for every person you send over you get $25 off your unit. Sheila thank you for making this stressful move that much easier for me! You are the epitome of excellence and have already told a few of my friends that will be moving about your services! Check them out.... Guarantee you will get the support and help you need when deciding on storage options. Cheers!

Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

Traveled and returned to new management in office when I went In to pay my rent. He didn't want to…read moreredo the bank deposit so I offered to come back in on Monday since they aren't open weekends and pay then if that made his day easier but only if I wouldn't get any late fees because I was right there on that fine line and he said that would be better..Monday comes, I pay online because the office closes at 5. Low and behold. 20 dollar fee. My thoughts it probably was a system generated thing so I just payed thinking he would take care of it. I pull up to my unit and there's a big red lock on it not put there by the system. I won't get into the problems it caused me not being able to access my things that night. Went in the next day and saw him and he was very non chalant and told me he couldn't refund me. So shame on me for risking my own money and energy trying to be helpful but it's clear this place has gone corporate. My rent also went up a ton since last month. And the new management are lurkers. Almost a stalker feel. Walking by the unit multiple times to look in and be nosey while your accessing it. Shame Barbara and the welcome, safe and trust dynamic that came with renting here and the previous owners is gone also. Time to move on. 20 bucks is 20 bucks. It's the lack of integrity and decency behind it that matters.

Don't expect the 5x10 ft storage locker to be actually that big. Actual measurements are: opening…read moreof locker is only 3 ft and 6 inches; inside width is 4 ft and 4 inches; length is 9.5 ft. Pros: Great customer service. Well maintained. Seemed secure.