James is super helpful and efficient. We got a uhaul to pick up a sofa from Costco. We called and…read morewe got the truck in 20 mins!

James was absolutely wonderful, fun, friendly and easy to work with. The facility is clean and well…read moreorganized as well as very affordable! Glad to give them my business.

I understand the free 2nd mth now - must be a bait 'n switch. It would be great if income…read moreincreased as these prices increase.

I've had a unit at this location for over a year, I was un happy from day one but because of the…read morepandemic many people were putting things In Storage and being evicted from homes their the selection of storage locations was very limited. I rented it anyways and since I have had an increase In Rent 2x .. management is far from nice . They threaten to charge you for putting garbage in the dumpster, holding the door or elevator open or having drinks in the building. It's HOT I NEED A DRINK TO KEEP ME FROM PASSING OUT! But they will charge you !! Supposedly under new management now BUT SHE is even worse than the one before! THE ATTITUDE AND LACK OF WANTING TO WORK is ridiculous!! She won't even look up info on the computer that's how bad she doesn't want to work! Seems lazy and unprofessional to be the store manager . If my 10x10 wasn't full and we weren't in The middle of a extremely hot summer I would gather my belongings and never deal with them again.. save yourself before renting DONT RENT HERE!! UPDATE ::: this place is still the worst after speaking to the district manager twice and store manager many times I am still in happy. It's always something with them!! Never answering phones never in the office .. it's 3:15pm right now sign on the door says be back at 3pm I've been here since 2pm... sooooo not sure why you have business hours 9am-6pm if you close at whatever time for however long . This is not the first time and I am more than positive it won't be the last. So disappointed! Yet another update !!! Another disappointment from this location. I do wAnna start with the attitudes in the office have gotten much better since the other location is now managing this location but I was highly disappointed this morning when I pulled up to access my storage and there is a sign saying no electricity. I checked the neighbor buildings and all are running. I live pretty far from this location so to drive here and see this is highly disappointing. Why could we not be emailed, we are emailed when the rent goes up, when we are late ? So I'm in parking lot to write this when the old rude manager seems to still be here walked up to me with her wonderful attitude that she gives rolling her eyes . She said it's been off for two days and didn't tell anyone not even corporate cause they had no idea when I called . I asked if she had called electric company for an eta .. she rolled her eyes and walked away. Then came back and said why wouldn't I have not called . This was the last straw I'm moving out as soon as y'all can get the bills paid here ! This manager has no business being a manger or in customer service AT ALL !!!

Let me say first, I am not a client of extra space storage I purchased a storage unit at auction…read morehere and that's where the trouble started First off I had no problem with the staff that I dealt with. They were only following orders and doing what corporate told them to do. In the invoice it stated $100 cleaning deposit (I had a crisp new $100 bill). No problem there. It also stated that they accepted cash. Every place accepts cash. And credit cards What they meant was they ONLY WANTED and would ONLY ACCEPT cash. Semantics I know, but accepting cash is a lot different from ONLY accepting cash. Had I known I would have brought cash! I had traveled 25 miles to get this thing started, and they tell me that can't have the unit until I get more cash!! I had to scramble around trying to find a ATM that was open as it was 4:50 and they closed at 5. This is where the young lady I was dealing with stepped in and offered to stay late till I got back. The staff did what was the right thing to do. She also loaned me a lock for overnight as I did forget mine I give the staff 5 stars and corporate 1 star. They kinda sucked at communicating and unreasonable policies.

I am a customer at Extra Space Storage No. 3143, located at 5575 Davis Blvd. in NRH, and I…read moreabsolutely love storing here. Cheryl is the manager and she is awesome! She is very knowledgeable, helpful, friendly and professional. The facility is very clean and well run. I'll never store anywhere else! Marilyn Morgan

This is one of the last few decent storage places to rent from!! The office folks are always super…read morenice and helpful! And they have amazing rates as well!

Great value. Used for 18 months. Never had a problem with the management. Units are available at…read moreall time. I've seen empty units being cleaned and the doors being oiled so they are maintaining units are all times.

I've been w several Storage Companies through the years for my businesses until US storage centers…read moreon Golden Triangle. I won't go anywhere else. It's cheaper than maintaining a huge warehouse. Greg is easy to work with & the facility is always clean & well maintained & pricing is good. I've never had any problems and I've had at least six different storage buildings through the years. Great place!!

Gregory is very nice. However the rent has gone up over $200 in a year. I was charged for insurance…read more($15) a month when I already have insurance and never got credit! I'm forced to look for something else!

The staff is amazing and super helpful. The property is a bit older but not a bad place to store…read more The cost is amazing, and it will be hard to find a fair priced storage around here. The Haslet and Ft Worth areas are building up quickly. Come check us out.

The price for such a place is really good. The manager, Ashley is a busy one, but still has found a…read moreway to help me whenever something happens. Thanks Ashley As for the maintenance on property One of my dogs ate the left out rat poison that the maintenance man claims he picked up. He did not. $400 vet bill can prove this... The grass never seems to get mowed and/or the security lighting never seems to get fixed... I've even offered to help out around the property ‍ I like this place, but it needs a facelift so to speak....

Awesome customer service. Called on Sunday when they were closed and got a call back. Set up me a…read moreunit for the next day. 100% recommend to someone needing a unit.

Customer service is top notch! We were only planning on keeping the storage unit for 3-5 months and…read morewe stayed over 2 years! I would definitely recommend them to anyone I know!

The folks at this Storage King were very nice and helpful. This is a very nice facility…read more Unfortunately, when I have attempted to call this facility the phone rolls over to their call center in Phoenix (they say). This is where things go from very good to very NOT good. As with so many similar experiences talking to almost anyone on the phone these days, the representatives: 1) Talk extremely fast, much faster than necessary and certainly far too fast than a normal conversation between two people 2) Their accent is so thick, it is VERY difficult to understand exactly what they are attempting to say. 3) They do not listen carefully to the question(s) that I am attempting to ask. 4) They are compelled to repeat everything back to me in a robotic-like fashion. 4) They repeat their answer to me 4-times over, even if I clearly understood what they said the first time.

Lori T, was PHENOMENAL! Her customer service is excellent. She called me to check in on my…read morereservation almost immediately after I had booked it; She asked if I had any challenges with the booking, or if she could assist me in any way. She also let me know, that I was more than welcome to call back if I had any questions or challenges, and when I did call her back, to change my move in date, she was so understanding and added a note to my profile to ensure I was taken care of. She was lovely to speak with over the phone, and made me feel comfortable and taken care of. She informed me of the office hours, and also gate hours! Things I wasn't even aware of! She was very pleasant, and I'd recommend her and the company to all my friends and family! Thank you so much Lori, for all your assistance today! You were wonderful to work with, and your attentiveness is definitely appreciated! 10/10 experience! I look forward to storing my stuff with this facility!