There are many things about things about this storage that don't sit right with me. I've had…read moremultiple problems with customer service with that black lady come off rude sometimes when I ask her questions. I'm spending all this money on storage for y'all NOT to have a dump to put trash in, no bathroom, no water fountain, you want our ID just to use a dolly, and then can't get anything open cause you don't give extra keys. So now I had to pay EXTRA out of pocket to get my lock off my door!! but yet if I don't pay my rent somehow my stuff gon end up on the street?? Respectfully going to ExtraSpace next time.

These reviews must be fake because every time i come up here there is no one to help in sight & no…read moreone ever picks the phone up. The hours say 6am-9pm for office hours but I barely see anyone there & it's usually locked. Then there's only two loading carts as if this place isn't two floors & people are always here using them both up.

Mr D was awesome ,perfect professional gentleman. He was prompt attentive knowledgeable and helpful!read more

Don'ta Dabney was amazing, per usual at the Washington St location. I have visited this store a…read morenumber of times and each encounter, he has shown exceptional professionalism and communication skills. He's goes above and beyond trying to accommodate customers. Don'ta is very knowledgeable in this field and is an overall joy to work with. His personality is unmatched and I'm looking forward to him assisting me again in the future. -Ashley

Huge shout-out to Denika at U-Haul, Hwy 85, Riverdale, GA! She handled a difficult transaction for…read moreme, with incredible patience and expert problem-solving. She made me feel like a top priority and is a true asset to the team. Thank you again Denika! S. Jones

I am currently leaving this U Haul faculty. The customer service was terrible. The people were rude…read moreand over-talking me and gave me nothing but attitude! It was a lady! I do not recommend anyone coming here EVER! This place was terrible!!!!! 0 stars !!!! Never go here! 07/26 @3:12pm !!!! I took my license back and left! This was the worse experience I've ever encountered in my life !!!! She was talking like she had no common sense and I was about you ask for the manager !

I went online to purchase my storage unit. It was very easy. The storage was very clean. The next…read moreday I got a chance to talk to the manager about the cylinder lock, inwhich they had not drilled the holes for, because the units were brand new. He offered a refund, I said no, I would just like to have a lock. He gave me one and apologized for the inconvenience. Overall customer service was great.

Derrick was amazing. The storage is affordable and secure. I love that it is in a ac controlled…read moreenvironment.

Easy drop off for residential metals. You may want to call first to make sure they will take what…read moreyou have if you are cleaning out your garage. They were very helpful on the phone and when I got there. Limited signage but you should be able to figure it out from the road fairly easily.

Had a great recycling experience here yesterday. I usually don't know where to go or what to do at…read morethese places. They were friendly, showed me where to drop, were prompt with my payment. I tow my aluminum 30 min to come here.

Came for moving supplies. They have a small inventory but had some of what I needed…read more The customer service was great.

Helping family move and she did a great job picking this place. It's the building where the Walmart…read morewas located before moving across the street. Great use of vacant space, climate controlled self storage.It's new so it's very clean. Video surveillance covers the entire property thumbs up for that. Secure key code entry at a prime location on Jonesboro road. The size of the units and price are comparable to others in the area. I'm not so sure about the hours. I'd call just to be on the safe side. Most importantly now that I've visited this establishment myself, I feel comfortable with her coming here alone if needs be. Directly across from quik trip, next door to planet fitness, this place should do well two thumbs up

absolutely a great storage building! Courtney is very understanding and kind and has worked with us…read moreduring a rough couple months! highly recommend

Came on time, handled my love with care, and didn't break anything. I highly recommend.read more

Called then with my partner to receive a quote to move some bulk items that had been in the garage…read morefor 2yrs. They answered the phone and provided great customer service. They asked what items we wanted picked up and had to be specific. They charge by the amount of space the items take up in the truck. So they can't give you an exact estimate but they will tell you examples such $300 for the amount of 4 refrigerators (just an example) we called them on a Friday and we're scheduled for Monday. They came pretty early and got the stuff out. The price was not bad at all. We had 2 mattresses some tables and some more items moved and I think my partner paid between 2-$300. There a trampoline in the backyard and they said that they can come back and break it down it would only be about $100 I think. I know I don't have concrete dollar amounts but I say if you have allot of junk please call the college hunks