Place is a money robbing establishment that uses your stuff in extortion. Even if you had to pay late because of "life happens " stuff and only week later can't get into your stuff because the 5th of the month has passed. Stay far away from this place if your down on hard times cause if you don't pay by the 5th they cancel your gate code until you pay read more

I've had this storage for over 2 years while i was traveling out of states. Please do not give this company your money. When i went to check my storage yesterday October 1 , there was rats in my bags, rat poop. Roach eggs in my picture frames everywhere. Literally a dead rat in my clothes!!!! It's disgustingly and the company is increasing in the prices for what they provide is out of line! My clothes that haven't been damage smell so badly. Please be aware of putting your items in this storage unit. read more

Would definitely give it 0 stars if there was an option. If you paid for climate controlled here go check on your stuff. It's definitely not air conditioned in the storage area, just the office. When I asked they said "it's is" but there was no air running. Also hope you don't have anything large to move because finding the one cart they have is nearly impossible and when you find it good luck pulling it because the handle is broken off, I cut my leg trying to push it with no handle. Oh and there's bugs. There is also usually no one in the office to help. Save yourself the trouble and go to Fort Knox it's more affordable and it's actually cold when you walk in. read more

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I want to "Express my Gratitude" to Trinetta, Jane and Wilfried for "excellent" , customer service that I received!, and a special thank you, to Trinetta for being a caring individual, and a "great" manager at the lapalco location! Sincerely, BH... read more

Im only here because I got a good price online. I was ready to go day one. I rented a 10 x 20 which is all the way in the back, which is cool. I walked the whole building looking for carts and fought one which was broke. I went got my own from Home Depot but after doing that I could've saved money going to Fort Knox or Mudbugs who offer several different types of moving carts for their renters. The sad part is everyone there knows about the lack of carts. One customer told me she been there 3 years and that has been the only cart she has ever seen, and she has to walk the building sometimes to find it too. public storage really need to do better. This is bad quality of business, and poor value of their customers. read more

Booking the room was super easy. Best price I could find and with the 1st month almost free, it was an easy decision. It's true, there are no carts to find. Kind of like bring your own equipment. They keep it around 78-80 degrees inside. I'll post again on the way out. Thanks! read more

Just need a upgrade on your carts and more accessible to them in the front of the A unit thanks

Poorly operated. Gate left open for days at a time, with ready access to inside of storage facility. Dirty, stained hallways with roaches present. The fire hose near my unit lay unfurled on the ground for a year. Office hours were not kept regularly. read more

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Our sincere thanks to Robin and Shay for delivering exceptional service every time we stopped in to buy moving boxes and supplies. From the day we stopped to inquire about a storage until they delivered unparalleled service. Thank you Robin and Shay for exceeding our expectations. read more