Community self storage was great. The ladies who worked there are always very helpful. Trying to…read moremake sure you get taken care of. They go above and beyond in the six years I've had a storage unit with them.

Great staff, clean and secure. Was there for over a year and…read morethey did try to sneak in rate hike.

Big-Tex storage was the perfect option for storage in the Heights! Lisa was so helpful. She helped…read moreme pick out the right unit size and explained the options. It took me 10 min to rent the unit. The unit itself was very clean and easy to get to! Would definitely recommend. 10/10! And 12 out of 10 for Lisa!

Friendly, professional people always willing to help and answer questions…read more I like it because it's so close to everything. A well kept secure facility that I would rent again if ever the occasion came up again.

Bullseye Storage Increased my bill significantly just after a few months of moving in. You…read moreshouldn't have to renegotiate your rental fee so soon. Literally haven't been there for even 5 months and the price increased about $70.more per month.

The ladies at the Dallas location were great and easy to work with. They got everything I needed…read moreset-up smoothly and move day was a breeze with them! Thank you.

Ms Van is Super nice and so very helpful!!!! Love all the…read moreextra assistance and takes time to answer questions completely. Unit was well kept w bug extermination and area was clean. No problems or complaints - thanks!!

This review is for MINI MALL STORAGE . Shows with the same address…read more Needed a stroage place temporarily for just one month. Found this place and gave it a try . At no time was I loud rude or confrontational. I remained calm and polite throughout the encounter. I Was informed that my card will not renew until the end of the month and I would have to call to continue for rental for the next month. I formed them I only needed for 1 month only at the time of sign up . Come to find out my card was renewed and charged for the next month. I stopped by and the gentlemen was pretty friendly but the girl, wich I assume was a supervisor, said there billing cycle was 28 days, she was pretty confrontational and was dishonest in her dealings . I was not told that at the time of sign up , I was told it was the end of the month wich any person would think 30th or 31st unless specified and made clear to customer end of month was a different day they go by . All the girl kept saying was there was nothing she can ( more like willing ) to do . I also did not receive a copy of the agreement at time of sign-up either paper copy or emailed wich in my part I should have asked for but typically any good business would give that to you without asking for it . The girl did not attempt to explain the charges or even detail the charges for me . Would not recommend this place. I felt this place is pretty deceptive and confrontational when inquiring about their policy .

We had a great experience with Keillah and Big Tex on Wesleyan. The service was excellent and the…read morestorage area is clean and neat. Highly recommend this store.

We had a large unit here for 5 years and highly recommend. The space was clean, well lit, plenty of…read moredollies available, and the elevators always were working, a must as we were on the 6th floor. Keilah Cantù in the office was super nice to work with whenever we had a question. Secure entry and exit, always felt safe going in and out.

Everything was fine until we moved out. My boyfriend checked out with the guy in the office, who…read moretold him to leave the unit open and that was it. Done. Three months later and two conversations with management and we are still getting charged. And they are fighting us tooth and nail to get us any resolution or refund. Unbelievable.

Its too bad that catering to your customers isn't a high priority for storage facilities. This…read moreplace knows it. They treat the customers as an inconvenience as if to say "if only we didn't have to deal with these darn people coming in here it would be great!" It used to be that they gave you access to their dumpsters as long as you were tossing minor trash. They took that away. Now they don't want you to use their public restroom by the office. If your parked in front of your unit, the maintenence guy will drive by 8 times and eyeball you like you shouldn't be there. I understand that a small staff of a couple office people and a maintenance guy will tend to start getting lazy and forget that those of us who use the facility are the ones who pay the bills. I hope ownership will step in soon and wake them up. Yes, storage units aren't known for customer service but REALLY bad customer service will eventually chase people away

Of I could give zero stars I would. Thru moved us in and everything was great. We had one month…read morefree upon moving in. After a few months the amount doubled. No warning no nothing. The woman who worked there harassed my kids when going to the unit. They gave it on tape. They had us pay the rent and then she warned to call the police every time they come to the unit. No Reason for it other than them asking why she was tripping. the man that works in the office was nice and had common sense. They need to get rid of that lady and maybe they will get better. Even other customers stopped my kids when leaving to tell them she is like that with everyone and told them times to go when they can avoid her. Smh. I am speaking with lawyers now to get my money back they didn't refund for a month we we not there. You have been warned.

Customer Service is amazing and helpful. Matt helped me from my first experience and guide me with…read morethe best way to improve my move.

Excellent service, facility, and location. Convenient access hours during weekends and holidays.read more

I had my things in my first unit for about 6 months, and then I rented a second unit for my…read morefurniture for about 3 months. Some things I was not happy with were that the "climate control" was on the warm side. When I got my furniture out some of the off-white pieces had darkened and discolored, I assume from the heat and humidity. Also, some items with glue or adhesive were damaged. I don't know what temperature the building is supposed to be kept at, but it wasn't cool enough. When I rented my first unit there was a trash can in the lobby area where the elevator is, but eventually that disappeared. The dumpster is also inaccessible to customers. There is a restroom by one of the elevators, but every time I tried to use it, it was locked. If vagrants getting in the building and using the restroom is a problem, then why not require the doors to be opened by codes all the time, not just at night, or put a key code on the restroom door? That way paying customers are not inconvenienced too. I was driving about an hour to get to the storage business, so a restroom would have been very helpful after a long drive. Many times when I came to put something in or get something out of storage during the week, the same car was parked right in front of the doors to the elevator. I never saw anyone getting in or out of the car while I was there, so I can only assume it was an employee's car. There is not a shortage of parking, so why park in a spot that is going to cause an inconvenience to customers? If I ever need to rent a storage unit again I'm not so sure that I will go with Big Tex again. They are pricey for what you get.