Carolyn was super helpful getting me upgraded to a bigger unit. She took me to see those that were…read moreavailable which helped me make the right decision for me. The location is kept neat, the lockers are easy to access and, when there are Dollie's available, they're usually in good shape.

Amazing Customer Service.....Bailey and Carolyn answered all my questions. They were very helpful…read moreand well informed. Their suggestions guided me in the right fit for my needs.

I recently moved completely over to Storage King off Westpark in Fondren. The manager Sheri is…read moreabsolutely amazing and it's always nice to just take a visit with her in the office. She keeps the place clean, the gate operating, comes and visits if she sees you've come in .... Nothing like a personal touch. I now have two units over there easy easy Access. There is no bells or whistles. These are not climate controlled units however they serve their purpose exactly how I need them to! Some of the units actually have electricity with overhead lights what a huge help!

this company is the absolute worst company I have ever stored service with not only do they lock…read moreyou in the gate they call the cops on you after being a pain. Customer on auto pay just a few minutes after the gate locked instead of just being courteous and open it, they don't even have a button for you to push to get assistance. You have to call the corporate and go through a whole process. Meanwhile, while you're sitting there doing that they call the fucking cops on you! Do not rent from these people they are rude disrespectful, and do not have any sense of customer service not only that they're never ever there during business hours

I have my work stuff in here I came in at 7 pm and they say is close and I can't go in, I called…read moreand they said hours are 6 am to 6 pm the signs not even change at the gate and they want to raise my rent ,I ask for a discount because I see they have $30 less the storage space I have and he said no, not possible. Some of the wall are down and the trash compartment is locked.all the time ,I am moving my business somewhere alse ,customer service very bad .I hear they have alot breaks in and is not safe for my stuff, people do not rent here storage next to O'REILLY auto parts And I wish I could give 0 on ratting,I am trying to talk to someone in charge public storage Reanna had told other to bad review my business and start Mark day ,Jennifer scharze, Jose gomez which are the one gave good ratting to the storage . Be advise people of fake review from this place I will be posting more about this place be aware how much they charge you because I fond multiples stuff they do not tell you straight forward cityandbeyond1.com this are legit review not like this fake place

Stay away. My rate has gone up 60% in 18 months. Been through 3-4 price increases. They aren't…read moretransparent with their pricing.

Very clean and the people working these are great!! On a hot day the third floor can get get pretty…read morewarm as the a/c isn't keeping up it seems

I flooded during Harvey. So live with a friend and sometimes saved items here. Had a break in. And…read morethe manager was awesome and helped with my homeowners insurance and the insurance from them. This is a great location

My experience signing in and renting a unit was easy, stressless and actually fun. The property…read moremanager was a delight to deal with. She explained everything completely and pleasantly. The facility was clean and orderly. The storage unit itself was very neat and clean. The prices are reasonable and I know personally it does not flood ( good thing to know ). There is an electronic registration Kiosk outside for 24hr service and you can actually get your unit and a lock. Just FYI, you will need to come back to do the physical paperwork though.

love this place connie is amazing always answers all my questions and is always available . its a…read morevery clean place glad i chose this one

I needed some short term storage after hurricane Harvey and north shepherd self storage had the…read moreclimate controlled space I needed for my house hold stuff as well as non climate space for my garage stuff. The office staff was very helpful and the units were very clean. Better rates than the big storage places! I recommend this place.

I didn't get a notice this place increased prices during the pandemic so not cool on so many…read morelevels!!! 2/1 another increase!

DON'T COME HERE if you expect your belongings to be stored securely and privately…read more Do come here if you are a thief and would like an easy target to social engineer so you can get sneak peeks at the contents of their customers storage units. The storage facility manager cut the lock on my unit to allow someone to "deliver" [something?] to it without calling me and asking first. Explicitly in breach of their own contract. After realizing that the contents of my unit didn't seem in line with what was being delivered, they checked the guys paperwork and realized it was the wrong unit. Maybe. They gave me new locks, but seem to completely miss the fact that 1. Per their own contract, they are not permitted to access the unit for reasons like this. 2. It's not acceptable to cut someone's unit open because some random delivery person says they need to put something in it.

The lady that works here by the name of Christine is amazing. Very friendly and helpful…read more I've been using the storage facility for three years. They have cameras and gated access. Climate control works and I never feel unsafe going here even at night knowing that I'm on camera and everything is gated. They have several different size units from ones you can fit RVs inside to the small ones with offices where you can run your small business they also have climate controlled and not climate controlled to meet your needs when I found them. They were the best price in the area and I randomly check to make sure that I'm not missing a deal somewhere else and they still continue to beat everyone in the area.

False Advertising advertises 10X10 for 75 only to find out…read morethey are over 100 Staff was very kind and took me to see the unit. it looked decent wood floors shed condition elevated about 6 inches