If I could this place 0 stars, I would. I rarely leave negative reviews, but our experience with…read morethis moving company was bad enough that I feel obligated to share it. As a military family, we've worked with many moving companies over the years, and this was one of the worst experiences we've had. The packing was disorganized, items were packed carelessly, and several belongings were damaged during the move. Most upsetting was that the movers broke my baby's dresser, which doubles as her changing table, leaving us without a changing station. They attempted a quick repair with wood glue, but the piece remains damaged. We also discovered broken artwork that had not been properly wrapped or protected. The damage wasn't limited to our belongings. We moved into a brand-new home, and the movers left dents, drywall damage, scuffs, and markings on walls, stairways, and door frames. They also left cigarette butts, pop bottles, and other trash on the property. After the move, I contacted the company, provided photos, and completed the claim form they sent me. Since then, I have been completely ghosted. Despite the extent of the damage, no one has taken accountability, offered a meaningful resolution, or even apologized for breaking our belongings--including our baby's changing table. Mistakes happen. What separates a good company from a bad one is how they handle those mistakes. Unfortunately, the lack of communication and customer service after the fact has been just as disappointing as the move itself. I cannot recommend this company based on our experience.

My mother hired them for her move, and the movers destroyed her $6,000 glass table. Her dining set…read moreis now a hazard because it is broken at the base. The company was not even apologetic and actually very hostile. Since then, the company has refused to take responsibility or offer any compensation for the damage. On top of that, Christine O'Sullivan was extremely rude, unprofessional, and would not return any calls when I tried to resolve the issue. She only sends nasty emails. This was a terrible experience from start to finish, and I would strongly caution others against using this terrible company. Do not get fooled by this company like I did! Look at the before and after of my mother's table.

High quality service! Very detailed oriented!…read moreWell maintained facility! Highly recommended!

Wonderful experience here. Great clean facilities and awesome staff. Would certainly recommend to…read moreanyone looking for extra storage space!

I won a public auction which is legally my property when I win. I call them to verify I can come…read moreget my property and Angela says what unit and I said I'm not sure I paid $160. She goes here it is and it will ready when I get there. I get there and the other girl after 5 minutes of me waiting asks me what unit. I say I'm not sure I paid $160 and she made a big stink about me needing to know what unit. I said I'm sure you didn't sell that many units for $160 which I joked about on the phone with Angela. So then I make a comment how this is going to waste even more time and she asked me what I said. I chose not to repeat it and kept quiet. She then says I am being disrespectful and will ban me. Thats wild so I take my phone and start recording. Asking what I said or did that was disrespectful. Neither of these ladies mentioned a single thing I said or did that was disrespectful. Not a single name called, No cuss word, No epithet, Slur or anything. They had silence when asked multiple times. Then I get kicked out only when I turned the camera towards Angela As soon as she seen the camera I was banned. No disrespect in the video and it is clear as day when I am banned and it was not for threatening her like she said Not for anything else but being recorded. So then she calls the cops and says the one girl says I am threatening her by filming them. So of course the police show up 3 cars deep and pull me over just to tell me I am not allowed to go there. This place uses the police as a weapon over asking why I was disrespectful or how and filming them. Angela Martin 1-800 Self Storage www.1800selfstorage.com 1800selfstorage.com 26660 Greenfield Rd, Oak Park, MI 48237

I've been with them for a couple years now. I recently got all my stuff out. In the beginning they…read morewere very kind they were very good with me. I had no problems until recently. I called March 31 to close my storage unit for April 1, I only had to pay like three dollar charge. And then when I got there after hours they put a lock on it already. I called them and they said they got it off and happily got everything out. A week later I got a email saying that I miss my charge and I have a late fee. I quickly call them and said it was error. this place is great but you gotta make sure to catch there mistake.

This is our second time using Larry and his team. The first time they moved us from one home to…read moreanother. This time he was able to come in and clear out a loved one's apartment. We were given 2 weeks to clear out the apartment. I called him on Tuesday and he was there Thursday on time and was able to remove 9 large items items under hours. Thank you for accomplishing this difficult task. We will use his services again.

Bed delivered in minutes. Larry is very reliable, polite, very professional and gets the job…read moredone. Highly recommended