There is never anyone in the office. The customer service line is a recording and they never return…read moreyour calls. We've been trying to get hold of them to get stuff out for more than two weeks. Nothing back by his place is crap.

From the owner: Looking for somewhere to keep extra items securely stored out of the way? Store Space Self Storage…read morehas the answer. We offer a wide range of self storage units in Jennings, MO, that you can rent for however long you need. Whether you're searching for a spot to keep business items organized or a place for your personal possessions, we have a solution that can work for you. You can find our Jennings storage facility at 8319 Jennings Station Road in the center of the city. We're right behind the Phillips 66 gas station and across the street from Roper's Ribs, Bar 922, and Rally's.

I rented a storage space on 12/27/2024 I get to my space…read moretoday 12/29/2024 there is things where in my unit no lock on the unit the door was open. called customer service and all she could do was apologize and note the account. I only had my rental truck for a few hours and had to be moved by today and this was a total inconvenience for me. I have to pay for a day with the truck rental which is another $60. I paid $99.88 for this storage space and I don't get any compensation? I will continue to leave reviews until something is done this is very frustrated and unacceptable.

Thank you Hope for the best customer service! You are kind, pleasant and helpful. Keep up the good…read morework !!

If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

My husband's family used this unit to store his mother's things. Unfortunately there was a sizable…read moreleak in the unit leaving many items damaged. When filling out paperwork, you do sign that the facility is not liable for any leaks or damage to the items in storage. Please make sure if you use this facility you take the time to read the contract thoroughly and know the units VERY well indeed can leak!!!! We let the staff know and they did not seem in a hurry to fix the leak. Very unfortunate to have family heirlooms that cannot be replaced damaged.

when I rented this on 01/05/24 it was 50% off $64 first three months plus $9 mandatory insurance…read morefee. I went to pay the bill on 02/04/24 and suddenly it is $79 no discount and they force you to pay the raised prices, pay a $20 late fee, or lose your property. #CLASSACTIONLAWSUIT #ATTORNEYGENERALMO

Rented a unit over a year ago. second floor. Very clean facility. Very good manager. Really great…read moreexperience. About three months ago, the elevator in the building stopped working. Still not fixed. Apparently management hasn't decided if and how to fix it. We have been trying to move out of the unit for over two months. Manager keeps blaming management. They keep charging rent. They offered to discount the rent for a month. But that doesn't solve my problem. I can't carry heavy loads down a flight of stairs. Would not have rented the unit if i had to do so. Wish Vinnie were still there, but he probably saw the writing on the wall. Not sure what's wrong with management but if you offer a service for money, then you should provide the service. Don't make your customers suffer. Hopefully lousy reviews will get someone's attention.

Update to a prior review, someone in social media for Extra Space Storage responded with a request…read moreto call an 800 number. When I did, I was re-routed to the local store manager. She listened to me remind her of the three month old service elevator issue, told me that a one month credit was all that the company was willing to offer. When I informed her that I would be cancelling this month's credit card payment, she threatened me with collection. When I informed her not to do that or face a consumer lawsuit, she hung up on me. DO NOT RENT STORAGE from this facility. Whatever is wrong with them, they are not going to fix it by threatening their own customers and treating them like they are the important part of the equation. If ANYONE who works at the corporate office is interested in understanding the problem, look me up and reach out. You will be embarassed by the people supporting your brand, and you should do something about immediately.

We had a great experience with Moving America. They were professional, worked quickly and took good…read morecare of our furniture and boxes. They made what can be a stressful experience go very smoothly and for a great price. Definitely recommend them!

the movers themselves did a good job. however, we had 2 damaged items, one we noticed when they…read morewere bringing things in (and decided we will fix ourselves, even though the process of doing so was going to be onerous (sanding and re-painting)), and the other item, we did not notice until 10 days later (a ripped sofa upholstery). first they tried to pin this on us and then told us there is nothing they can do because we did not bring this to their attention within 24 hours! an absurd policy, and they know that; set like that for the obvious reason to absolve themselves from any responsibility. they also brought us an item that was not ours. we mentioned that to them 10 days later when we noticed it! their response was: "we know who this is for" and that was the end of it!

Extremely clean, very friendly, and very easy on the wallet. Owner is super nice and willing to…read morehelp with whatever is needed. highly recommend!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Kind courteous service I was a representative or knowledgeable and patient I would recommend a…read morestorage unit to anyone they get my five star rating Patti

My unit was clean and Katie was a true gem. Very helpful despite having a ruff day. I'll recommend…read morePublic Storage to anyone.