This is fine if you use it for a year or less. We had a 50% increase in fees over 8 years, so do…read morenot use this business long-term. The rates are not worth it.

I rented a storage space on 12/27/2024 I get to my space…read moretoday 12/29/2024 there is things where in my unit no lock on the unit the door was open. called customer service and all she could do was apologize and note the account. I only had my rental truck for a few hours and had to be moved by today and this was a total inconvenience for me. I have to pay for a day with the truck rental which is another $60. I paid $99.88 for this storage space and I don't get any compensation? I will continue to leave reviews until something is done this is very frustrated and unacceptable.

Thank you Hope for the best customer service! You are kind, pleasant and helpful. Keep up the good…read morework !!

I really want to give a shot out to Charese for always helping me and giving me the best service…read moreever. I appreciate all that you do. Thank you

Charese is a great person very helpful and understanding have no problem when eb she's at workread more

Always quick and efficient service delivered from the staff. Team is helpful and accommodating when…read moreneeded.

we have been with Andrew and Ashley for over five years they are always helpful, and go the extra…read moremile to make sure we are comfortabl. If anyone needs a honest dependable storage unit W. Florissant location talk to Ashley or Andrew they are number #1!!! Excellent Customer Care NOT Service they actually care !!!!!

If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

Where to begin? For one, this HAS to be the most money-grabbing operation known to man. Among…read moremany other things, they require you to have property Insurance on the contents of your locker, and if you fail to provide proof of Insurance, they"add" their own for $18/mo. When I did not comply, they charged the $18. O.K., fair enough I guess. However, they did not, nor would not furnish any Certificate of Insurance from a legitimate Insurance Company, outlining the terms and conditions of the "Insurance": A-1 U-Store-It purchased on my behalf.,Then, when my Ins. Co, (American Family) furnished evidence of my Insurance during the period A1 U Store It had added yheirs, they refused to refunds my money. During my most recent encounter, I met with the Property Manager, Sally. My Drill Sgt. in the Marine Corps had more pewrsonality than she. Actually, I'd bet, in a personality contest, a King Cobra would win, hands down. The reason I had to interact with this individual was that I had lost my keys to both my lockers and needed to have A1 cut off the locks that I had to buy from them. I was told it'd be $56.00 per locker to do so-$112.00 total. And no, I couldn't use my own, or theirs, bolt cutter because I might damage their $5,000 door. Additionally, it could take 1y-5 days for their Maintenance man to cut off the locks. After having dealt with the Property Manager's sullenness, I was so frustrated that I inadvertently dropped the "F" bomb word. Alas, Sally became animated and told me in no uncertain terms that cussing was not permitted on the premises of their facility. I apologized, but told her that both she and I are on this life because our parents performed the very act that I had just named. Now, if you want to do business with a Company that will raise your locker rent EVERY year, impose rules that only enrich the owners, want to deal with uncaring management, A 1 U Store It is your best bet. Oh, I've been dealing with them for over 10 years and have spent about $34k with them. Loyalty means NOTHING-only$$$$$$.

I did business with this facility of a year and a half. When Robyn came to work there, I received a…read moremore professional and cordial approach than before. I can honestly say she tries her best to be helpful but I didn't enjoy the storage fees and rules. You can't make a payment on a balance and that's inconvenient for most people. Seems like they want to keep adding fees and won't take partial payment to lower the balance so u either have to neglect others to pay them or left them take ownership of the unit. I'm so glad my term has ended.

My husband's family used this unit to store his mother's things. Unfortunately there was a sizable…read moreleak in the unit leaving many items damaged. When filling out paperwork, you do sign that the facility is not liable for any leaks or damage to the items in storage. Please make sure if you use this facility you take the time to read the contract thoroughly and know the units VERY well indeed can leak!!!! We let the staff know and they did not seem in a hurry to fix the leak. Very unfortunate to have family heirlooms that cannot be replaced damaged.

when I rented this on 01/05/24 it was 50% off $64 first three months plus $9 mandatory insurance…read morefee. I went to pay the bill on 02/04/24 and suddenly it is $79 no discount and they force you to pay the raised prices, pay a $20 late fee, or lose your property. #CLASSACTIONLAWSUIT #ATTORNEYGENERALMO

There is never anyone in the office. The customer service line is a recording and they never return…read moreyour calls. We've been trying to get hold of them to get stuff out for more than two weeks. Nothing back by his place is crap.

From the owner: Looking for somewhere to keep extra items securely stored out of the way? Store Space Self Storage…read morehas the answer. We offer a wide range of self storage units in Jennings, MO, that you can rent for however long you need. Whether you're searching for a spot to keep business items organized or a place for your personal possessions, we have a solution that can work for you. You can find our Jennings storage facility at 8319 Jennings Station Road in the center of the city. We're right behind the Phillips 66 gas station and across the street from Roper's Ribs, Bar 922, and Rally's.