If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

Rented a unit over a year ago. second floor. Very clean facility. Very good manager. Really great…read moreexperience. About three months ago, the elevator in the building stopped working. Still not fixed. Apparently management hasn't decided if and how to fix it. We have been trying to move out of the unit for over two months. Manager keeps blaming management. They keep charging rent. They offered to discount the rent for a month. But that doesn't solve my problem. I can't carry heavy loads down a flight of stairs. Would not have rented the unit if i had to do so. Wish Vinnie were still there, but he probably saw the writing on the wall. Not sure what's wrong with management but if you offer a service for money, then you should provide the service. Don't make your customers suffer. Hopefully lousy reviews will get someone's attention.

Update to a prior review, someone in social media for Extra Space Storage responded with a request…read moreto call an 800 number. When I did, I was re-routed to the local store manager. She listened to me remind her of the three month old service elevator issue, told me that a one month credit was all that the company was willing to offer. When I informed her that I would be cancelling this month's credit card payment, she threatened me with collection. When I informed her not to do that or face a consumer lawsuit, she hung up on me. DO NOT RENT STORAGE from this facility. Whatever is wrong with them, they are not going to fix it by threatening their own customers and treating them like they are the important part of the equation. If ANYONE who works at the corporate office is interested in understanding the problem, look me up and reach out. You will be embarassed by the people supporting your brand, and you should do something about immediately.

I had an excellent experience today getting a hitch installed. The staff is friendly and…read moreprofessional. While I waited, several employees greeted me and asked if I'd been helped. Impressed with how clean and organized the store is too. James, installer, was friendly and efficient. He got my vehicle in on scheduled appt time and completed it as promised. Definitely recommend this location! Thank you!

These guys were awesome. I called Friday and I was able to rent a 20 foot truck for the next day!…read moreThey're estimates for prices were on point, were responsive and more than flexible with my questions and time, and I don't think I spent more than 20 minutes at the store overall. Fast, friendly, and would gladly recommend anyone to use their services. Thank you

Awful!!!!!!!!!! After renting there for over five years constant rent escalations, I had one month…read moreafter losing my job of being behind (for which I made payment to catch) I lost access to my things, went to auction, $0 paid from said auction, no access to remove any personal private information allowed. Called talked to a supervisor who said it was the end of her shift she would call me the next day and never did. Never had resolution. Not a response at all!! I called. I emailed nothing. I lost everything, and now have a debt to pay. Never ever ever ever ever again!! RAPIST!!

Robbed twice. Belongings worth thousands of dollars gone. Very heavy items that no one could toss…read moreover a fence. I wonder how they are getting their truck inside?! The place is so run down that the doors don't close (making it NOT climate controlled). Everything is mangled and rusty. Easy to get trapped because the driveways between the units is so narrow that two small cars barely fit. If someone is driving a truck - good luck getting into the unit. I am not easily frightened, but that place and their clientele scare the shit out of me. It is not a safe place to be at any hour. Sketchy AF is an understatement.

We had a great experience with Moving America. They were professional, worked quickly and took good…read morecare of our furniture and boxes. They made what can be a stressful experience go very smoothly and for a great price. Definitely recommend them!

the movers themselves did a good job. however, we had 2 damaged items, one we noticed when they…read morewere bringing things in (and decided we will fix ourselves, even though the process of doing so was going to be onerous (sanding and re-painting)), and the other item, we did not notice until 10 days later (a ripped sofa upholstery). first they tried to pin this on us and then told us there is nothing they can do because we did not bring this to their attention within 24 hours! an absurd policy, and they know that; set like that for the obvious reason to absolve themselves from any responsibility. they also brought us an item that was not ours. we mentioned that to them 10 days later when we noticed it! their response was: "we know who this is for" and that was the end of it!

If you're looking for a safe, convenient, and affordable storage unit look no further…read more I was in need of storing a few items and only needed a small unit for my items. I arrived at EZ storage and Gregory (manager) was able to provide me a unit. These units are all indoors and climate controlled. You need a special code to get through the gate/garage and your unit is inside. It's a drive-thru unit and so you drive your car in and then unload and take the elevator up. They provide carts for easy transport. Before I committed to the unit, Gregory brought me through the building and showed me the size of the unit and talked to me about the cost per month. Right now they are running a special so I was able to get 3 months for half price. I assume they have specials often so be sure you check. Gregory told me he lives on site with his dog so if there is ever anything going on he'll know about it. There are also multiple cameras around the property and inside the building. I'm really glad this storage facility exists. It's exactly what I was looking for!

We needed storage quickly and their website was informative and up to date and I had a good feeling…read moreright from the start. My initial call with questions reinforced that they were professional, friendly and took pride in their place. Move-in was easy and having access to their moving truck ( at a reasonable price!), made it all work - and we had coordinated everything from NY just a short time prior to arrival. They have lots of carts to use, easy drive in access to drop off stuff and cart it up to your unit, and clean, auto-lit corridors and storage units. We kept the unit over 2 years and there were a few times we were late on payments and they didn't treat you like a deadbeat - they just reminded you and we paid right away. I cannot think of one negative thing, and I am a pretty harsh grader - I don't just give away 5 stars to everyone.

Rude staff members who were disrespectful and relatively unbothered by inconveniencing customers…read more Avoid interacting with chase and Karon at all costs. This is truly unfortunate given the kindness and professionalism of the manager Henry, who was not there today. I have left a message for Landon Banks, president. I will update my review based on my conversation with him.

Inside storage is clean and easily accessible. They helped out in a pinch when I was flooded out of…read moremy place by offering one month free.

I gave them 1 star, cause there was no option for 0... First they didn't charge me the 1$first…read moremonth as advertised, I called and spoke to a manager, who said she would have her higher up contact me,...never happened. I have left several messages, and never get a call back, I have never even been to the facility. Never used the unit, never even opened it. ***HORRIBLE SERVICE AND CUSTOMER SERVICE.*** Don't rent here or with this company, unless you love being ignored.

Erin is hands down the most professional, knowledgeable, most helpful and kindest manager I've ever…read moreknown (decades). 1,000,000 stars!