Had a truly excellent experience with Alec at Extra Space storage. We called to reserve a…read moreparticular type of storage for a particular length of time. Alec walked us through the process, very clearly and concisely. We were given a very competitive rate and a place to store our belongings with flexibility to extend our contract. After 15-20 minutes on the phone, we have solved a large portion of our moving challenges. Couldn't be happier.

I've kept more stuff than I should at storage facilities and Extra Space Storage is by far the best…read moreone to work with. Excellent customer service and friendly office staff. Location is clean, well lit and the ac actually runs. Extra kudos to Carol in the office at this location - super helpful as I was arranging how to have my stuff picked up!

We have used this storage facility twice, over a period of several years, and have had a great…read moreexperience with them! We have also rented U-Haul trucks here several times with equally good results. The Area Manager, Katy Quinn, has been incredible to work with --- she is knowledgeable, caring, and very attentive to the needs of her customers. I highly recommend this business and wouldn't hesitate to rent here again if the need arises!

Service and availability of units was exceptional. The access hours are sufficient for my needs.read more

This is the second time renting a unit from Space Shop Storage in two different cities. Both are…read morevery secure, clean and well maintained. I would highly recommend.

I started out paying $22 a month 4 months later it jumped to $90 a month I called they brought it…read moredown to $50 a month now 6 months later they raised it again to $99 a month that's another 100% increase and rent without notice. I don't know how anybody can double your rent and feel comfortable about it. But apparently they do I will be moving out ASAP

I had a large unit when I moved out of state. We finally went back to FL to empty it. It took…read morelonger than we thought so we swapped it out for the smallest size at $70/month from the original $200+. Two months later they raised the price. Then they kept raising It bi monthly and it is now at $200/month. Which is the same as the original larger size that we had. Which was the size of a large bedroom. This one is the size of a small closet. We have called and they told us it's dynamic pricing and all storage companies do it. And then, "Our rent goes up too". Well it's not an apartment and rents don't usually go up that quickly. It is usually yearly or bi yearly. I hate dynamic pricing. Airlines do it also. My job even does it once and awhile and I find it embarrassing when I have to explain it to customers. IMO if you are doing well why raise prices? It's not like they are raising our salaries when they do well. I was going to keep it longer at the $70 price even though it is still a waste of money. But $200?? Now I have to fly down there and close it up. My bad for not planning better the first time but my Dad was dying and we were more focused on that. But I recommend not getting storage lockers if you can help it.

Kevin was so helpful - he gave me a great storage unit and offered to change a light in the space…read moreso we could have better lighting. We were given a great price too. Highly recommend.

First off I would like to say that I the only way I used this service initially was because I was…read moreusing Door to Door mobile storage to make a cross country trip from Los Angeles, CA to St.Petersburg, FL. It was an ambitious move but I needed to do it and Door to Door set up my storage needs for me. Well they gave me a date when my stuff would arrive and said that they would contact me or the storage facility would. The date came and went and still no word.. Finally I was able to get in contact with an agent through Door to Door to tell me where my stuff was he emailed me the info and I called the Hideaway. The first person I spoke with was Buck and he was so AMAZINGLY nice. He apologized profusely for not contacting me sooner and had said that Door to Door has sent incomplete information on my container I.E. no contact info. I know right? Incredible! I spoke with Buck and he went over the different options of what I could do with my stuff have it delivered etc. I opted for the cheapest way and just asked if I could come down and get it, it ended up saving myself like 450.00 doing this way then having it delivered which was fine with me, what was even more excellent he waived the storage fee. 55. bucks knocked off for storage cost because I had only had my stuff their for like two weeks. I told him I'd let him know as soon as I could when I was coming down there. Well things came up and I wasn't able to get down to Sarasota for a good month and half. All the while Buck, and a sweetheart named Ron were idly patient with me. I finally was able to get down there just this past weekend. Ron was so nice when I met him and so incredibly helpful. He made a way for us to move our 5X8 trailer inside the facility so we wouldn't have to move in the hot sun, and even lended us a hand moving my couch and sectional in the trailer. To top it all off they even waived the fee again for me even though they could have rightfully charged me. Hideaway storage in Sarasota was AMAZING. The customer service was outstanding and above and beyond in every way. I would recommend this company to ANYONE for storage needs, seriously so awesome, so nice and so willing to work with you. Fantastic!

Anne is great! If you have time and the move is local, rent portable storage units from Hide Away…read moreStorage. They are inexpensive and you can load them yourself. We rented 4 units, filled three of them with items to move where they came and picked them up and took them to the new house. We could then unload them at our leisure. (ok, moving is anything but leisure!) The fourth box we put decorations in and are using as a "Holiday" box. They will take it to their environmentally controlled storage facility and for a small fee, store it for the year. We call them and they deliver it at no additional charge. Great way to move!

We rented for three years from Big Jim's, Lakewood Ranch in hope of making Florida our home. We…read morenever did move so decided to donate items. I originally went to unit on 5/7 and talked to Gracie, she said Sharon will be back on Monday 5/11 and will call me. I didn't hear from her so on Monday around noon I called her. Sharon (Manager) SAID NO ONE TAKES BEDS AND THERE IS A 350.00 DUMPING FEE. She wanted me to sign abandoned paperwork on the unit. Guess what I found a Charity and they came and took everything on 5/19. My billing went from 5/15-6/14, and they charged me my monthly rate of 158.00.(3 days) Over 3 years Big Jims has made a small fortune off of us $5688.00. but still took their 158.00. I tried reaching out to their Corporate office listed in SARASOTA FLORIDA, 941) 379-8470 (Primary Corporate & Sarasota Line) phone number disconnected. Good Luck people, Shame on Big Jims! Thank you Donna C

EXCELLENT Storage Facility. Beautiful spotless building and fantastic rates. That alone makes…read moreit rank highly with me, but the best part about Big Jim's is the staff. Sharon and Matt were unbelievably helpful and just made everything so easy. I have never had such stellar service at a storage unit place EVER. They go above and beyond.. Knowledge, Efficient, and 10/10 for service with a smile.

Terri was very hepful today helping me rent garage space for my vehicle on 41 bypass Venice Fl. She…read morewas very pleasant and nice to work with! Thanks Terri, Tim M

Terri did a great job, and was very knowledgeable, helpful and efficient …read more Our transaction went very smoothly !!

When I first got my storage I met Tracy she was very nice to make. Long story short this rude lady…read moreby the name of she was there recently my storage was gone in without my permission the storage unit across from. Me had big cock roaches out they unit running in the hall I recorded on my phone ok my storage was ram.shack all my stuff was throwed all over place my lock.was broken off and threw .in my storage in the ground when I confronted whomever through email I was told I had to move my things out cause I straighten the fact of my storage being broken into it was wrong all she had to do was call me tell me to let whomever in my storage to check no.i e has permission to enter my storage without my permission. I would not recommended. No one to go there she was very rude to me cause I was upset about my storage I don't think I was wrong at all so I give it a thumbs down

I normally do not give reviews but I feel I should this time to tell you just how professional,…read morekind and friendly Sue and Wendy are at the one on State Rd. 70 in Bradenton. They were so helpful and knowledgeable and listened to exactly what type of storage I was looking for there. I had already been there for 8 years renting but this is the first time I met Sue and Wendy. What a pleasure it was to talk to someone that listened and helped me in getting exactly what I was looking for there. I would strongly suggest if you are looking for a storage unit, go see Sue and Wendy and you will very happy. Thanks again for all of your help the other day from both of you.