The frequency and rate of price Increases at this facility is outrageous. The facility itself is…read morefine, my items feel secure and the manager is pleasant, but... Their price increases are ridiculous. I have had 4 price increases in 2 years and just got a notice that it is going up another 40%! next month. I will be looking for another storage facility. UPDATE: After reading response from the "business owner", I indeed contacted the location and spoke with Padmini who shared that they can and will raise the rate. No empathy from this staff person, in contrast, rather indifferent to my concern. I maintain that the rate of increase is excessive and for this reason I would NOT recommend Cube Smart. I Will begin to look at companies with more transparent pricing and practices that don't try to gouge existing customers.

The issue that I had was quickly resolved. Gary is always wonderful. Wendy was pleasantly…read moreaccommodating & Dan responded quickly. All was resolved promptly & to satisfaction. May you all have a Merry Christmas. Thank you!

I just wanted to make a note and share how amazing Brittany at the Public Storage was tremendously…read morehelpful with my unit and the care she provided in assisting me with my urgent needs. She a real gem and a valuable professional to your company. Thank you again Brittany! Todd S.

Just wanted to say a big Thank You! To Brittany- you helped us out tremendously! Keeping our…read morebusiness in your hands! Great service and follow up!

I usually don't write reviews based upon a storage, but I wanted to give Chuck the utmost thanks…read morefor the advice assistance and support during my duration of me renting a storage unit here at compass storage, the entire time for 11 months he's been helpful and courteous during the time of the storm he assisted me me with getting through a hardship during the time of the storm. Chuck has been amazing. His patience and attention to detail really pushed me to get y to the next chapter. I just wanted to give Chuck and Brian a great thanks for being the wonderful people they are at heart. Something stuck with me that he said "Let's get this done and move on with a new chapter in your life" that was needed at the moment he said it. Lot fire of joy and reminder of where I am going. Thanks Again Chuck

Alex is very professional and always ready to help you out . The facility is the cleanest in the…read morearea is in a Safe location and easy access. I Highly recommend

Kizsondria was super professional and very nice , she help us with everything super fast !read more

I don't know this person's name but she was the black lady worked in the office she was extremely…read morenasty and rude all she did was escalate the situation facility this facility tried to sell me a storage they stole things out of storage unit there was a bucket of ammunition in the unit after I paid they informed me that they took it out I was angry

I had a large unit when I moved out of state. We finally went back to FL to empty it. It took…read morelonger than we thought so we swapped it out for the smallest size at $70/month from the original $200+. Two months later they raised the price. Then they kept raising It bi monthly and it is now at $200/month. Which is the same as the original larger size that we had. Which was the size of a large bedroom. This one is the size of a small closet. We have called and they told us it's dynamic pricing and all storage companies do it. And then, "Our rent goes up too". Well it's not an apartment and rents don't usually go up that quickly. It is usually yearly or bi yearly. I hate dynamic pricing. Airlines do it also. My job even does it once and awhile and I find it embarrassing when I have to explain it to customers. IMO if you are doing well why raise prices? It's not like they are raising our salaries when they do well. I was going to keep it longer at the $70 price even though it is still a waste of money. But $200?? Now I have to fly down there and close it up. My bad for not planning better the first time but my Dad was dying and we were more focused on that. But I recommend not getting storage lockers if you can help it.

Kevin was so helpful - he gave me a great storage unit and offered to change a light in the space…read moreso we could have better lighting. We were given a great price too. Highly recommend.

They let meth addicts live in their units. It's pretty annoying when you try to move your…read morebelongings and there are people hanging out like it's their own house, and griping that you're making too much noise in the middle of business hours smh. Really sad

I paid a lot of money for a airconditioned unit , outside drive up garage style, I cleaned the…read moreunit when i moved my stuff in ,as it was filthy. I even cleaned the air con... Moved nice things in it only to see the specs of MOLD coming out of the air con and landing on my boxes , covering etc... Got the heck out of there. Of course there is no reimbursement for anything. They should have new air conditioners that have a service plan attached and they would surely have low turn over!

What a rare spotless jewel here in Sarasota! We truly know storage, how to analyze-find quality…read morestorage for we had storage outside Boston 4 years, fifteen years ago and South of Minneapolis in Burnsville, Mn for 18 years/ just moved all 6000 cu ft to St Michael north of Minneapolis end May. Joe's family has owned this property for 22 years. Family owned storage facilities are the VERY best especially if professionally impeccably run like Sawyer. I rented from Public storage until this year in Minnesota - - they raised my rent 50 % in May to $1500 a month for 2 thirty foot deep temp controlled units after being a loyal customer for 18 years!!! 4 years ago the top middle and local management throughout Public Storage that had worked for years, suddenly ALL quit in 2-3 months, and then rental rates sky rocketed each year. This is happening nationally with all giant corporate storage companies! I now will ONLY use top quality local regional family owned storage companies. This facility originally was an ice skating rink then a post office. They retrofitted it into a spotless, perfectly lit, very very well air conditioned/ fully temperature controlled medium sized facility. The front door slim door mounted security key pad is very easy to use. We have been coming to Sarasota visiting in-laws for 35 years and never knew this building and street existed. It is very nicely tucked away hidden off two quiet small roads. Security outside and inside are excellent and someone is in the office/ facility daily 9-5, saturdays 9-12. I feel 100 % secure here coming solo ( over age 70). Location is excellent if you live in Osprey, Sarasota, Siesta Key, Downtown Sarasota and worth the drive if you live in Longboat Key. Enjoy!

I rented at this locally owned storage place very recently. Joe, the manager, goes above and…read morebeyond! He helped me the night I moved my stuff in and when I was at the wrong storage facility next door, he guided me, and we laughed about it later! I had a problem with my door code and he fixed it quickly. He is a phone call away! Never had any issues there in the 2 years I used them! I would refer anyone to them. I went there all hours and always felt safe. Great value compared to some other places I called around town too!!

Great place to store your items Sandy is a great manager, he helped us select a unit. That's…read moreperfect for us, very clean store. i can see that sandy cures a lot for history and most of all his customers.

Sandy was awesome very thorough with showing us the various unit sizes…read more After viewing what was best for our needs we returned to the office to review availability and pricing. This is a brand new facility 6wks (April 2024) so there wasn't any info on hurricane details aka how did they stand up to Ian? Love the fact that it's brand new and we will be the 1st to use the space no icky dirt or carry over from previous tenants.