1 Utility is a great company with dedicated employees. They were responsive and very professional…read moreand were able to clear up my drain issues the same day. They even serviced my area all the way in Delaware, Ohio. Their rates are very affordable compared to the bigger companies in the area and I would highly recommend them to any of my friends or family. Their website is very easy to navigate and their staff was friendly and considerate. https://1utilityofohio.com/

From the owner: Sanitary Sewer and Municipal Water Street to House read more

Very easy set up & application process is the easiest I've ever used. It took less than 3 minutes…read moreto complete.

Monopolize power and make our bill skyrocket, and they hire idiots who can't back their truck down…read morean ally leaving am entire street without power. During a power outage, they are unreachable with automated messages saying that they are working on the issue. Well we went looking, and spent a long time driving around town and we didn't see any trucks. We did see a lot of lights on everywhere we go except our street.​

Horrible company. No detailed billing. Average cost for a 2 bedroom townhome is $250-$350 and…read morelately $550-$750 per month in the winter. I'm not joking. This has to be illegal gouging customers like this. DO NOT move onto an apartment that has NEP for electric. You have been warned....

If you have a choice, stay far away from apartments that require Nationwide Energy Partners (NEP)…read morefor utilities. NEP handled water billing at our apartment for years, but serious issues only became clear once residents were forced to use NEP for electric service. At that point, our electric charges were significantly higher than what the local host utility (PECO) would have billed for the same usage, and NEP could not provide clear, reproducible documentation explaining why. When I requested a tariff-based explanation, NEP repeatedly claimed that my comparison to PECO's Price to Compare (PTC) was "not properly calculated." However, PECO has publicly published its Residential PTC Methodology, which confirms that the PTC includes generation and transmission, along with capacity costs, ancillary services, line losses, and taxes. In other words, the PTC is the exact consumer-facing benchmark PECO tells customers to use. Despite this, NEP never provided a transparent, line-by-line reconciliation showing how its total charges matched what PECO would have billed. Instead, NEP relied on internal calculations that residents cannot independently verify. NEP eventually admitted billing errors for multiple months, acknowledging that October and November electric bills were calculated using the wrong seasonal distribution rate, and issued limited credits. After that, NEP stated that its review was complete and declined further examination of billing methodology--while simultaneously inviting "further questions," with no path for additional review or resolution. This review is not about disliking utility costs. It is about a lack of transparency, accountability, and verifiable billing practices in a company residents are often forced to use. If NEP's billing truly matches the host utility, it should be straightforward to demonstrate that with documentation. In our case, that documentation was never provided. Based on my experience, renters should be extremely cautious and scrutinize every charge before signing a lease that requires Nationwide Energy Partners.

They are horrible. Even when you pay the full bill on time, they somehow have a late fee on your…read morenext bill. And even when you pay the disconnect fee they add more fees on top of it later on. They do not work with you at all despite your situation. They dont care. Worst company ever they shouldn't even be in business. ​

electric bills / rates / taxes are completely off the wall and a load of crap. and they won't do…read moreanything to help you. And there's not a single other electric company i can use.

Yep. Everyone hates the gas company, along with cable and electric. So, I called today to start new…read moreservice and expected a long drawn out call with hoops to jump through, especially since I just moved in from out of state. But much to my surprise I got my service started and sorted out in about 5 minutes! The agent was polite and helpful and even cracked a few jokes! Go figure

I have car accident June 29. I schedule appt for July 15 8 to 430 to avoid disconnect of service…read morefor review inspection. It's 6 pm. I move 4 appt to accommodate. I move 4th to 6:30pm. I call 3 times to request call back. 3 time I wait for rep. He say they still come and it now is 6 pm. I miss my neuro my speech and my broke rib appts for this inspection. You people monopolize.e us and you suck. I prefer move from Ohio then to have this service. Very angry. Over water over electric no one has poorer review than Columbia gas of Ohio. Fuck you

The passport worker lied and claimed they don't do appointments. Made us go to another location…read morewith 2 small children.

Always busy with a line. I'm an eBayer and come in with packages ready to just drop of which is…read morenot an option here. Staff are typically nice but obviously stressed to the point of often being curt. I can also own my bias, but I was asked to purchase an entire roll of tape, after waiting in line for 20m and being told that I had to cover the entire label with tape prior to sending to avoid water damage. Save yourself if you've pre-paid packages, and go to the big lot over on Twin Rivers where you can drop and go.