The passport worker lied and claimed they don't do appointments. Made us go to another location with 2 small children.

I've been here before, but apparently just to drop off mail. It's small, but there was only a brief wait when we got there, at 11 on a weekday. Staff were friendly and efficient. Sorted out our needs. We got a couple of cards while we were there, plus shipped some stuff. Reasonable prices. Parking can be iffy but wasn't bad, again on a weekday morning. read more

Always busy with a line. I'm an eBayer and come in with packages ready to just drop of which is not an option here. Staff are typically nice but obviously stressed to the point of often being curt. I can also own my bias, but I was asked to purchase an entire roll of tape, after waiting in line for 20m and being told that I had to cover the entire label with tape prior to sending to avoid water damage. Save yourself if you've pre-paid packages, and go to the big lot over on Twin Rivers where you can drop and go. read more

Avoid at all costs. You'd be lucky if employees even showed up to work. And if they do; they will mess up your passport application multiple times and lose any packages you have sent there. This location also doesn't even have a printer to print shipping labels you already paid for. USPS is already bad but this location somehow makes it so much worse. Many wasted trips here because it's the closest location for me but today was my last time trying them. Should be shut down. read more

I visit this location often for returns. It has always been very quick and easy! Kiana has incredible customer service and is such a kind individual. My favorite location! read more

This is the local Post Office location for the Tri-Village area, serving Grandview Heights, Marble Cliff, and Ward 33 of Columbus/the southern most tip of Upper Arlington. That's a lot of residential service plus a bunch of small businesses all crammed together. A couple years back the nearby area of Columbus was designated "Fifth By Northwest" (Fifth Avenue & Northwest Boulevard). You can also call it "The 212" after the last three digits of the local postal code. So the staff are great & friendly in this tiny little postal office. When there aren't lines it's great, but when there are lines, wow.. with only two counter windows & a TINY public space, they really have their work cut out for them. And the working area seems a touch cramped to me - just my opinion. I don't know, but probably having the main post office on Twin Rivers Drive so close by might take some of the busy heat off this location. Just a guess... Anyway, these particular postal workers sure get the job done with a smile. Never unfriendly when I've been in there. It just may take a little while if you come when the lines are longer, typically I've found that to happen around the lunch hours during the work week, and on Saturday mornings. read more

While this post office is small, it sure is mighty. You can find it tucked away in Grandview, in the small shopping strip between third and fifth avenue. There's a parking lot directly to the left of the entrance, along with some street parking right out front. Easy to find, easy to access, just easy peasy. I've only visited a couple times but I've never had a problem with long lines or bad service. On my most recent trip they had social distancing rules set in place, which I appreciated given the weird times we're in. There were a handful of people in front of me but I was in and out of there in about five minutes. The gentleman that assisted me was friendly, greeted me with a smile, and assured to get my package out ASAP. read more

A very nice & informative young lady helped me. She let me know that they also have hours on Sunday! The customer service was outstanding

Super small post office that always seems to be crowded with a line almost out the door. There's a parking lot next door that usually has a space or two, but even the parking lot is cramped and tricky to navigate. There are a few post office boxes, but sadly there's no automated postal kiosk to save some time and prevent having to wait in line. They do have a list on the door of nearby post offices that do have them, though. For some reason they close the mail slot inside after hours, so you can't even drop mail inside and have to use the outside mailboxes. The staff are usually.. ok. They usually seem to hustle and try to move the line. They're perfunctory and efficient just not particularly friendly. So, avoid this particular location if you're in a hurry! read more

United States Postal Service - Usually has a line... - Post Offices Near Me - Columbus, Ohio

This is a tiny, tiny, very small, petite and compact cozy post office that almost always seems to have a line. There is some street parking and a small lot next door where you can usually find a space. They don't have an APC (automated postal center) where you can weigh and mail things yourself and buy stamps, so you have to wait in line for everything. The staff seem pretty efficient and try to keep things moving. Some are pretty friendly and some less so. Avoid this location if you're in a hurry and find a nearby one that's larger with self service options. read more

United States Postal Service - Very tiny inside - Post Offices Near Me - Columbus, Ohio

Great service always. The line moves quick and always with friendly smiles. Parking can be tight but be patient.!.

It was packed and there was only one worker but he did awesome with super friendly and very understanding about people's wait time. Got in and out quick. Shout out brad! Will def start to come back to this one because of workers like him read more

It feels sort of strange for me to be writing a review about a post office but this is more an FYI than anything... I love this branch as the agents are so good with names and faces and very personable. My ONLY complaint is that there is only a small window of time when all 3 agents are working behind the counter and the line is almost always out the door. As a tip, I have found that going between 9 and 11 AM is MUCH MUCH better than anytime between 11 and 4:30 (when they close). Early morning is a breeze. Also there is one lady there that is an absolute riot. You'll know her if you get her. :) read more

Too true about the lines. My props today, however, go to the woman who handles the passport applications here. I had no idea where to begin (I'd picked up the wrong form for starters), and she helped me collect everything I needed, explained the expediting process and had me on my way in no time. The process was relatively quick, painless and educational even. If you need to apply for a passport, do it here. Just make sure you call ahead because this service is only available certain days of the week from 9-12 and 2-3:30. In general, all the clerks are personable and friendly and experts at what they do. The free, 10-minute in the parking lot along the side is a nice touch, too. read more

I would never imagine myself writing this, but today, my trip to the post office was a highlight of my day! There was a somewhat difficult customer at one of the registers, and the employee operating that station handled her with an admirable deal of professionalism and patience. Meanwhile, another employee came out to open up a second register to handle the growing line. I was able to send my package in under 5 minutes at lunch time, and the employees were so courteous and efficient. Thank you, Grandview USPS! read more

This place is TINY, and if it gets busy, forget it. I went today, and was one of two people inside. Paid for my stamps, and I was out. The time before last, the line was practically out of the door, and one customer was having issues. This tied up one of the two ladies behind the counter, compounding the long line. Plenty of metered street parking available, which is a plus. Not a place to avoid entirely, but try another location first. read more

Friendly service and typical mail stuff. However, I noticed there did not seem to be an "after hours" mail system like the post office in Upper Arlington. Being a night owl, I probably will not frequent this location. read more

This post office is so very hit or miss. You go in one day and there is no one there. The line is short and you're in and out. You go in another day and they have one staff person who seems to be confused by the computer system and a line that works its way out the door. It's a little ridiculous. Since moving to Grandview and having to ship multiple packages from this location, I've had troubles with them being processed wrong and showing up on my doorstep the very next day multiple times. As I typed the labels and printed them out on my computer with a definite "TO" and "FROM" demarkation, I'm a bit shocked that this could happen more than once. read more

Not sure how people this rude can have jobs here. 4 people working yet because it's noon (church bells were ringing) I can't ship a package. Where did kind people go? read more

Rude, unhelpful postal worker assisting 10 people in line. Where are the other cashiers? I'm pretty sure Priority is not the least expensive shipping method. She gave bad advice. Postal worker would not even help me tape my boxes closed. They literally get paid to sit and do nothing and don't know the shipping methods. Paid $24 to ship two packages. I hate this location and won't be returning. read more

Not a fan. Delivery times are suuuuper late, and the workers within the office are questionable. Several times they've misplaced packages, which I've had to come back on different days to collect. The first time I gave her the yellow slip from my mailbox, she said "wish me luck." I never realized how serious she was until I'd been using this PO for a few months... read more

To be honest, I have never been to a Post Office that was an awful experience until I visited this location. I was yelled at for :standing on the wrong side of the counter for the line, not taping my box ( although I intended on buying tape ), and asking for the gentlemans name that did the insulting. He claimed his name was "Rebb" , but the other employee on shift didn't know his name. I recommend avoiding this post office at all cost. read more

I've used this station in the past to buy monry orders once in a while for work and had no problems. This morning I went there to buy another one and was told by the one clerk on duty that the other clerk would have to sell me a money order and she was on her break. I came back in five minutes, asked for a money order, and was told they were out of money orders. I started to leave and was told by the clerk that "she was messing with me." Normally I would have taken the joshing in stride but was not pleased at all. I imagine both clerks were "just doing their job [such as it is]," but their attitude left much to be desired. All the other stations in town would have to be shut down before I ever use this one again. read more