Great selection knowledgeable staff very clean and well kept I also love their rewards program.

Mostly a great shop. Tanner is the man. Most of the staff is super friendly and knowledgeable. One budtender in particular, tall dude with blond dreadlocks, has a b.s. attitude and acts like he doesn't give a damn about you and just wants to get you out. I get work isn't always fun, but you work in customer service dude. Anyway, I used to love puff. Decent service but too expensive. I go elsewhere now. read more

Just order a bunch of doobies, like 20+, and some issue, stuffed filters! Some weren't but they most of them were. I don't know what's going on with the machine or if they think they're giving us extra weed but it defeats the purpose of smoking. I wish this place would change. read more

Had a great experience shopping and I'm pleased with my product. Highly recommend Paige, she was very nice a knowledgeable of her job. It was a great experience and well be coming back. read more

I love the place. Employees are very informative and products is very low priced. Everyday they have different product on sale. Just make sure you sign up as a member on their website. You'll get first time discount. read more

Price is way too high. Man, you guys are way too expensive. I literally can go to the puff in Utica and get like the same product for like $20 cheaper 15 or $20 cheaper that is pretty crazy and it's constant too l I used to love coming into Madison Heights location now I don't even dare drive down there or make the drive down there and then another thing is the staff in there are very unwelcoming compared to other places so yeah overall I'm not coming back not because of the price, but probably because how unwelcoming I feel when I walk up in there every single time the only person that is welcoming is the person that you see right when you walk in besides that they don't even want to help you find what you're looking for they just kind of trying to get you out the door read more

Staff is extremely rude, talks bad about "previous management", and is unaccommodating. Check those bags before you leave the store, even if the employees treat you shitty for wanting to make sure you're getting what you're paying for. Pick up dude is specifically rude. read more

I had a wonderful experience at Puff yesterday, but by far, it was based on my Budtender. I feel like such a jerk, I asked for his name before leaving, but I don't trust my memory. All I can say he is listed on receipt as emp# 64817, register 13. I wish to tell him just how much better he made my day. Great deals too! read more

Had an absolute awful experience with staff member Ravion. She was very rude and short with us. She did not explain the deals, was very impatient with my friend and I (my friend even works at another Puff location!) and did not create a welcoming environment. Employees were on their phones and, along with their co-worker that helped us, stared us down and were not welcoming. Front desk reception was very nice so we expected to have that positive energy reflected inside with budtenders... sadly mistaken. Won't be back any time soon. Greatly disappointed given the beautiful architecture and interior design of the building. read more

Best location by far. Best prices by far. Won't go to other locations. Not impressed with the staff. Feel rushed. They don't ask, explain, or educate and I'm not an expert at all. Some of the items are poor quality and they should have made this known. 5 for prices. 3 for staff. Stop rushing us, explain and educate. Thought these were 'budtenders', not fast food workers. read more

Ok.. the only reason I'm not giving PUFF a 1 is because I knowingly bought budget weed so they get 2 stars. Money's tight so this year I decided to give PUFF's budget weed a try for my BBQ party. It's the worst weed I've ever seen in my life. Full of rotten and crushed bits like it was peeled apart from a brick and not grown legally. Faint smell of hay and nothing else. No sparkle on the brownish buds and lots of shake. Puff sells rotten weed. Full stop. read more

PUFF - Madison Heights - Rotten Super Silver Haze 2 - Cannabis Dispensaries Near Me - Madison Heights, Michigan

I'm always so well taken care of when I come to this dispensary. There is always some type of deal or vendor day going on to get free stuff! The interior is so cool and welcoming for everyone. I even took my mom in here, and she LOVED it. They do get crowded on the weekend, so know ur going to probably see a short wait, or you can do what I do and order ahead. read more

PUFF - Madison Heights - Entrance - Cannabis Dispensaries Near Me - Madison Heights, Michigan

I was at Puff today, and noticed my budtender was wearing a crop top revealing her belly button piercing, and leggings, which seemed very casual. When I went to the counter, another budtender was also wearing a white crop top without a bra, revealing her nipples. I looked around, and noticed that all the employees appeared to be under the age of 30. The overall vibe felt like a frat party/ social scene, rather than a business. I hope management considers creating a less uncomfortable atmosphere in the future. I personally won't be coming back to the Madison heights location anymore after this experience. read more

Went there 3/5/2024. Bought 2 halfs & 1 oz. 3 differents flowers. All 3 nasty tasting,like mold. I've go to the Hamtramck & River Rouge PUFF 2,3 times a month,never this nastyness! read more

Ordered what was supposed to be an 8th, got home and opened up a pack of seedy stemy garbage instead. I will never frequent this buisness again, and suggest you also avoid spending your hard earned money here too. read more

PUFF - Madison Heights - Was supposed to be an 8th, got seedy stemy garbage shake instead - Cannabis Dispensaries Near Me - Madison Heights, Michigan

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They have a great selection and good deals. The wait to get service was quick only had to wait 5 minutes. They were able to answer all my questions about the different options available. Definitely going back. read more

I've visited different locations but this one has the Best Building! I bought a $6g that is amazing and the customer service was great as always read more

i am a frequent customer who doesn't often say enough how great these guys are! Today I had an exceptional experience with Jayln as my bud tender. She is awesome and deserves some recognition for her hard work. Thanks, again, Jayln from a great experience today, you rock!!! read more

Ordered Baby Jetters Gelato strain, got watermelon zkizzelz. He just grabbed a pink bottle. Didn't find out until I got home and I live across town. Disappointed because I don't like this strain. read more

Great selection, friendly staff, can get you in and out if you're in a hurry. Short wait. I love the pot (pop) rocks! Great first time customer deals. read more

I visited from NJ and stopped by Puff on Fri evening at 8:00. The parking lot was active and I could tell they were gonna be busy. However, the wait was short. The selection is the largest I've seen on the east coast. Prices are much better than in NJ. They have ounces at $100 and up. Carts for $10 and up... and everything else too. Tons of deal packages. Overall great pricing. Once through the short wait, your bud tender meets you as you enter the retail space and stays with you through the purchase. Beyond the above - the team seemed to have a good thing going. All happy and working, lots of unique individuals behind the counter. They were helpful and engaging. I think they always hook up first timers with a pre roll too. I met the managing partner / owner by chance and he was very professional and kind as well. On first take - I was skeptical - huge building - tons of customers- a wait time ... But they have created a really cool store and vibe. read more

watch closely what your buying. if its moldy they will argue and will not take it back. things were good for quite a while. so long

The best place to buy hash around, with great discounts. Fire prices and great service can't beat it.

Great service and selection. Just went today for the first time, great first timer deals. Really informed and friendly sales staff and a really good stock. Made my day! read more

My first visit & I had a ton of questions. Morgan was awesome at providing recommendations and answering my very basic questions. I really appreciated that she was so friendly and easy to work with. I'm looking forward to my next visit! read more

Such great service, friendly staff, and they're pet-friendly! I've been going for months and I don't plan on going anywhere else!

Love Puff. Great products, awesome bud tenders and prices are always great..huge variety

If you come to this Puff make sure to see Bee (Bianca)! She's so friendly and super chill! She knows what she's talking about! Best service I've had yet! read more