We recently sold one house and bought another. Wendy with Puffer Properties handled both sales. She represented us in selling the house we were in and helped us to successfully do so and got us very close to our asking price. She had helped us purchase the same house three years earlier when we moved here from CA. Wendy was incredibly helpful and professional in all our dealings. While we were in the process of trying to sell our house we were also looking for a new home to purchase and once again Wendy helped us to find just what we were looking for. We were able to close on both properties on the same day, this was important so that we did not have to move twice just one move from old to new. All of the people we dealt with and conversed with were both very helpful and professional. You couldn't ask for a better group of people and real estate company to deal with. I highly recommend them for anyone who is looking for someone to represent them for either buying or selling a home. As I said earlier Wendy has helped us buy two homes and sell another. Would recommend Puffer Properties to family and friends with out hesitation. read more

Adam Reed and the Puffer Team were great to work with. They have an awesome website that makes searching the MLS super easy. Combining that with their expertise really helped with the process. They worked closely with us to figure out what home would best fit our needs. The real value comes into play though when you go under contract on a home, and these guys really shined there. We got a house that needed some work, and dealing with all the inspections, contractors, and coordinating everything in between, they made the process easy to understand and to deal with. Adam in particular was amazing to work with - we got lucky with him! He's very nice and approachable, respectful, and understanding of our needs. He wanted to make sure we got the home that was right for us, not whatever would close the fastest. I would recommend anyone looking to purchase a home in Western NC to consider working with Adam and the Puffer Team! read more

My wife Lisa M and I were looking for a mountain vacation home. Adam Reed patiently waited after initially contacting us on our inquiry until we were ready to "pull the trigger". He was great to work with in our search. He is knowledgeable in the process and the Asheville, Black Mtn and Lake Lure region. If he he didn't know N answer he found out the answers in a timely manner. He is kind, patient and understanding. He brings an integrity that is enhanced by his experience in his military career and his commitment to excellence that I has been instilled on every level of his life. You can trust him. Integrity and trust overcome a multitude of things. Kelli has also been very helpful. Lisa and I would use them again. Mountain home...Che k. Beach house on a golf course....next goal. Lol. read more

I can't say enough good things about the Puffer Team, they were just fantastic. My property was originally listed with another realtor. After 4 months and 2 contracts that never closed I fired that realtor and hired Brad and Wendy. The first thing we did was raise the price of my property $5,000. In 8 days my property was shown 14 times and I had a cash buyer by day 10. The support and service of the Puffer Team was remarkable. I never waited long for a call, email or text message to be returned. There was always someone available to answer my questions and I was kept in the loop of every detail. Their service and support continued even after I closed. It was an extremely positive experience. I highly recommend the Puffer Team and I will use them again when that time comes. read more

Brad Puffer is a trustworthy, reliable, responsive, respectful, and experienced realtor. He has helped us sell two properties in the past: one in February 2006, and the other in April 2021. In both cases, Brad and his team managed constant communications about the progress of sale and produced satisfying outcomes. They use technology such as Showtime App to let clients monitor the visitations of the property, and dotloop software for digital e-signing on the documents. Both were informative and helpful. Brad cares about the wellbeing of clients, listens to clients' concerns, and provides resources and options for clients' requests (if any). It has been a pleasure working with Brad and his team, and we will use Brad's service again in the future (if needed) without hesitation. read more

We highly recommend Brad & Wendy. When we began looking for our mountain house, it was most important for us to work with realtors who have extensive knowledge of the greater Asheville area market, are creative thinkers and proactive regarding the financial process. They were positive and patient (during several of our zigs and zags in the house-searching process), and they quickly became trusted advisors. Brad & Wendy are great listeners and they asked meaningful questions during the process to help understand our critical needs & wants. They always responded quickly to our questions and made many great suggestions including areas to consider, things to do, and great places to eat. They are excellent in every way, and we couldn't be happier with our new home!! read more

We had the privilege of working with Wendy Puffer as our realtor. She worked with us and stayed in touch for ten months before we actually moved here. When we arrived she had a list of homes ready to show us. Wendy is professional, patient, knows the market and listened to and heard what we wanted in our home and did not show us anything that did not meet our criteria. Wendy is a joy to work with. She recommended a great mortgage broker and we closed in less than 30 days. The Puffer Properties Keller Williams Team, especially Kelli answered our questions and educated us. It was a seamless transaction. If you want a realtor who goes the extra mile and has your back ask for Wendy Puffer. read more

I can not say enough good things about the Puffer team at Keller Williams here in Asheville! They are professional, detail-oriented, responsive and went the extra mile to help us sell our house and buy a new one. Each team member answered questions quickly and made things happen for us. The sale of our home went through within 2 weeks, and the purchase of our new home went through within 3 weeks. They set up the closings within 1 day of each other so we did not have obtain a mortgage since both were cash deals. This saved us a great deal of money!!! If you want to sell your house and buy a new one I highly recommend the Puffer Team at Keller Williams. You can not do better!!! read more

Brad and Wendy did an outstanding job selling our home! They handled all aspects of the sale with efficiency and professionalism. From listing the property to providing staging tips and showing our home, each step of the process was facilitated in a timely manner. Within one week of listing our home, we received several offers that included specific requests we had expressed. Steve and I appreciate Brad and Wendy's attention to detail, always keeping our best interests in mind. We recommend The Puffer Team to anyone seeking to sell their property with the assistance of knowledgeable, thoughtful professionals. read more

This agency is absolutely OUTSTANDING! They have sold two parcels of property in a really short period of time when several other agencies said they would be hard to sell. They are great at finding a perfect match for whatever type of property you are looking to sell! Brad Puffer and Kelli Cox worked closely with us and kept us in the loop at all times! They were truly God sent and they have sure blessed us with their proficiency and professionalism! HIGHLY RECOMMEND this agency! PS - They also already have the third and last parcel we are selling UNDER CONTRACT! read more

We have had nothing short of excellent care from both Brad and Kelli, at Keller Williams Realty right from the get go. They were quick to respond to any of our questions, very helpful when help was needed and most importantly they sold our home super fast! I would highly recommend this company to anyone looking to sell or to buy , these are good people with kind hearts who really care about their clients, and that is a rare quality these days! It has been a pleasure! Thank you for everything! Paul & Gay read more

Wendy and Brad were extremely helpful in finding us our new home in Asheville. The entire process was such a great experience. Wendy found out exactly what we were looking for and within a few showings she found us exactly what we wanted. Kelli was absolutely the best in guiding us through all the details of the purchase. She was on top of everything and kept us well informed along the way. What a professional team! Thank you so much for this experience and in getting us into our new home! read more

We were looking for a second home in the mountains. Adam Reed and Kelli Cox were a joy to work with. Both of them went the extra mile dealing with the bank and finding the answers to our questions. They know the Asheville area well, guided us through the buying process, were quick to return calls and texts. I would use them again myself and I would highly recommend them to anyone looking to buy in Asheville and the surrounding areas. Lisa M read more

I have worked in the residential real estate industry for over thirty years and I can honestly say that Wendy Puffer and her team are amongst the best agents I have worked wtih. Unfamiliar with the real estate customs in North Carolina, Wendy patiently prepared me for what to expect and then professionally took me through the process step by step. She and her team always responded quickly to my questions and were always there to help me. read more

I highly recommend anyone selling or buying a house to use Puffer Properties. Brad & Kelli were great to work with when I had to sell my father's house last month. They both went above and beyond to help me since I live out of state and were quick to respond to all my texts, phone calls and emails. They made the process painless and quick (selling the house within 5 days of listing). I would definitely do business with them again. read more

This is the second home we have sold this year via the Puffer Team. Both properties were shown extensively (love the app provided by the team that alerts us to showings) and were under contract in the first 48 hours. Brad and Kelli are a joy to work with and respond quickly to our needs and questions. Great experiences with two top notch professionals. We look forward to working with them again soon. read more

Communication is so hard these days! Not with Brad Puffer! After not seeing the property for probably 10 years, I called Brad by referral (I live in Naples, FL) and asked him to check out my condo and see if he was interested. Within a month...SOLD. This has by far been the easiest transaction of any kind that I have dealt with. I can't stress the amazing communication. I highly recommend Brad! read more

Wendy and Brad were extremely knowledgeable and helpful through the entire home buying process. They listened to my wants and needs for my first house and, boy, did they find the perfect fit. Very knowledgeable about the Asheville area. They helped explain things when I had questions, and were quick to respond every time. I would absolutely recommend them for your home buying or selling needs. read more

My wife and I recently sold our home through Brad and Wendy of Puffer Properties. It was an all-around awesome experience, and they listened and genuinely heard us in all of our comments, concerns, and questions. There was no pressure, no rush, and they gave us great advice and counsel to prepare our home for sale. We would highly recommend Brad and Wendy, and would list with them again. read more