TLDR; Do not hire Lily's /A1 septic unless you enjoy being scammed and overcharged…read more My property was in need of pumping & septic inspection for real estate sale. I was told there was an extra fee because my particular type of system required a camera scope. After booking the initial service, I get a call back from them stating that I also needed an updated as built drawing. They said that if I didn't do this, it could create potential hold-up or red flag for the county. I'm guessing for this scam what they do is look at the google maps aerial view of your property and compare it to the most recent as built on file. I was told they normally charge $350 for this service but since I was already paying them for other services, I would get $50 off. woohoo, so generous. I also didn't quite know what the drawing entailed and if any special county filing was included.I was skeptical but I let it fly. Two guys show up for the pumping. The buff tank top guy from the website and a smaller dude with tobacco in his cheeks. Apparently more of the system needed to be dug up for the inspection. My husband does all of the digging and they kinda tell him where the stuff is. He gets the d-box exposed and the smaller dude, (Nathan, I think his name was) says that our d-box needed to be replaced as it was deteriorating and he couldn't give us a passing inspection without it. He quotes us $1500 and says he will come back and do it tomorrow morning. I'm obviously shocked to my core as my original estimate for services has now more than doubled. There's no way I'm paying this without a second opinion. So I call a few local, reputable septic companies for a second opinion. One company referred us to the man that they contract out for d-box replacement. I call that guy and it was our lucky day, he was doing something else in our neighborhood and could stop by right after. He confirmed that the d-box needed to be replaced. He also informed us that is a $200 part and we should not allow them to perform the work at the quoted price. He could come back the next evening with parts to help us finish it. Obviously at this point, I am livid. It's already annoying to be paying $1500 for a service that took less than an hour to complete. But then to try and pull a fast one on us like that? Nope. I called the main line right away. I said hey your guy told me i needed a d-box and it was going to be $1500 but I have this other septic company telling me it's a $200 fix. WTF. The receptionist, Tyler, is like well it requires a lot of digging and tried to justify it and also explains he doesn't really know much. I was like okay well my husband did ALL of the digging so there is very minimal labor involved. He was like well you can try asking the field guys but I can't really do anything about the price. So I call Nathan multiple times. And he doesn't answer and his voicemail is not set up. How convenient. I was calling to cancel and tell him to not show up. He shows up later than he was meant to the next day. Unfortunately, I was not home and this guy was dealing with my husband. Bless his soul, my husband is a sweetheart and the nicest person on the planet. People love to take advantage of that. He bullied my husband into agreeing to allow him to do the work for $500 off of the $1500 d-box repair. He convinced my husband that the other guy wouldn't have been able to do the d-box repair for us if he was licensed. He was in fact licensed but my husband wasn't the one speaking with him or the other septic company so he didn't know. My husband didn't want any more complications or hold-ups with the sale of our property so he just let him do the repair. 45 minutes later he was gone. The cherry on top really was that he charged us all that money and didn't even backfill the stupid hole when he was finished. Ah yes, SOOOO MUCH labor involved. I waited a week and had to reach out to them because I hadn't received a report or anything yet. Again, I was LIVID when I saw the updated as built drawing. All they did was reuse the old drawing and scribble out the things that were no longer there. I'll attach a photo of my $300 artwork so you can see the quality of work they'll provide you. What a freaking joke this company is. I will continue to blast this dishonest company on every platform available. I have informed my real estate agent to stop recommending them to her clients. I will make sure anyone in the neighborhood seeking septic services knows who not to call. I honestly don't even know how they are running a successful operation. They are obviously benefitting from taking advantage of people who don't know better because let's be honest, septic systems and inspections are not general knowledge. Shame on you. This was a very expensive learning experience and I hope this review helps you avoid the same mistakes.

I faced a imminent issue with my septic tank, a old 60s tank that is far from the normal. Very…read morelittle documentation about it from previous reports. I contacted 4 plumbers and 3 septic professionals. Nobody could come out fast enough, but Tyler was able to guide me through what to do and quite literally saved us! Excellent company and great staff.

Stuth Septic - Honest, Reliable, and Now My Go-To…read more I first found Stuth Septic during COVID when my usual company couldn't make it out for my regular 5-year service. These guys responded immediately, showed up on time, were competitively priced, did exactly what was needed, cleaned up thoroughly, and didn't try to upsell or change anything last minute. Total pros. Fast forward to this year--my local group was booked out for weeks. One quick call to Stuth, and they had me scheduled within two days. When the tech arrived, there was a small question about the quoted price. He was super pleasant, called the office on speaker with me right there, and we resolved it in minutes. Just a simple update to their gas surcharge map--no big deal, and he apologized for the confusion. Once again, service was fast, non-disruptive, and professional. They've officially become my regular septic service. Easy to reach, always on time, fairly priced, and staffed with some of the friendliest, most service-oriented techs I've worked with. Let's be real--no one wants extra "crap" when getting their septic system serviced (pun intended!). These folks are honest, fair, and reliable. Even if you've been using the same local company for years, give Stuth a call. You'll be glad you did.

I just wanted to give a big shout out to this company. Amazing customer service in the office (…read moreChristina) and out in the field. I've used them several times for septic pumping services. The prices are very reasonable. I would definitely recommend this company for septic issues. Save yourself some time by calling them first, you won't be disappointed.

If I could give more than five stars, I would. Travis at A Team Septic is hands-down the best…read morecontractor experience I've ever had. From the first conversation, Travis was transparent, straightforward, and genuinely helpful. He quoted a very competitive price and--this is the rare part--there were no surprise add-ons, no pressure, and no sense that I was being nudged for more money at every turn. For the first time ever, I didn't feel like I was being swindled. Travis was reliable, did exactly what he said he would do, and communicated clearly throughout the process. If you're looking for someone honest, fair, and easy to work with, stop searching and call Travis.

Expert knowledge and always extremely helpful. I've hired them for several projects and Travis…read moreknows what he's doing charges is a fair price and his whole team is great to work with.

Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

I panic called McNel's after the alarm went off on my septic system. The office gal was super…read morefriendly and reassuring. To my relief, she quickly looked up our as-builts and got us scheduled for the very next day. The following afternoon, a wonderful gentleman by the name of Randy came out to see us, right on time. I can't say enough about how much of a breath of fresh air Randy was! He was extremely polite, beyond cordial, gracious, helpful, and friendly. He took the time to carefully explain everything to us and patiently answered all our questions. He even helped us find an elusive septic cover that we weren't able to locate. He gave us great advice about how we could protect our system to avoid any possible future issues and problems. It was very obvious that Randy was a family man with excellent work ethics, and who took great pride in his work. Randy pumped out our system, including a section that the previous "other" company hadn't bother to pump out. If I had one word to describe Randy, it woud be "AWESOME"! I am so glad we hired McNel's to service our system. I feel very comfortable and reassured that we are in good hands with them. They will be out again in a few days to replace our failing pump. Thanks Randy for all your help! You're awesome!!

I cannot thank Shawn and his company enough. They were so responsive in a time when we had no time…read moreto spare and we didn't even know we needed his service until the 11th hour. Wow. I'm reflecting now from the safety of many miles. It was a memorable day speaking from a sensory level. Regardless of the gut wrenching details, Shawn came out to our house and helped us button up some details that we didn't know about. They are a reliable group with integrity and I cannot speak to the amount charged. We paid without looking at the invoice and regardless would have trusted them with all the details. This will go down in the win column and we absolutely recommend them.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

We had Sterling come to do our septic check for moving. They reported that we had issues with the…read moremain line to the house and it would cost $5000 and digging up the side of our house. Fortunately, we got two other septic companies to look at the project. We have learned that the main line they scoped is NOT even part of the septic system and did not need to be scoped. So they charged us for unnecessary work. The company we hired to do some recommended work helped us navigate the county offices and saved us several thousand dollars. The cost of having other companies review our project was costly, but there was no destroying our side yard and the final project was much less expensive. I would be wary of hiring them.

Arrived at the time frame they said they would be there. Apparently before we moved in, they have…read morestated they have serviced our home before for the previous owner. We havent had any issues with our septic tank our time living here, which tells you the quality they provide. Overall, recommend.

Great group of guys, really professional, nice, and accommodating. They're fair and hard workers,…read moredid a great job!