Just scored my dream 2021 Oasis Blue Chevy Trailblazer RS. I'm so happy that it was a very…read morepleasant and stress free experience!! Thanks so much to the best salesperson Robert Williams!! Robert is a great asset to Serra. Not only was he extremely knowledgeable but also exceeding patient with my indecisiveness. When you visit Serra Chevy in Akron, make sure you ask for Robert Williams for 5 Star service.

Bill Fellows for the past 4 car purchases in 6 years is trustworthy. Finance will attempt to…read moreswindle you and takes sign. oversight to use your calculator and ensure you walk out with the correct terms even when you emphatically indicate what you want, they attempt yet again to have you sign paperwork with service packages. THIS is the 2nd time in 6 months this has happened. I am awaiting management to respond but triple check the math. Write down the terms given to you in sales so when you enter the Finance office, you know what to expect. Do not accept any reason for incorrect paperwork.

we purchased a mini van and i cannot be more happy! it didn't take too long before i got to drive…read moreour new "baby" home. there were a few concerns but Dan was quick to put a few finishing touches on our deal. i know when the time comes to get another new car, we will be going there first.

I would strongly caution anyone considering buying a vehicle from this dealership to do extensive…read moreresearch and have any vehicle independently inspected before purchasing. We purchased a used truck that was advertised as being in good mechanical condition and "clean and rust free." We were told this in the listing, in messages, and in person. We did take the truck for a short test drive before purchasing, but the mechanical issues and coolant leak were not apparent during that approximately 10-minute drive. During our hour-long drive home, the truck began overheating, warning lights came on, and we had to stop halfway home to add a gallon of coolant due to a leak. We immediately took the truck to our mechanic, who found multiple mechanical issues as well as severe rust that was concealed with paint, which the dealer later admitted to doing. This was not disclosed to us before purchase. We also discovered the truck had an emissions system deletion that was not disclosed, making the vehicle illegal to operate on public roads. The dealership owner offered to replace the rusted-out bed with another bed sourced from out of state. However, the replacement bed was not the same color and was covered in dents. We declined this offer because we did not feel safe driving the truck the hour back to the dealership, we were not in a position to pay for towing there and back, and after discovering the true condition of the truck and the undisclosed issues, we did not feel comfortable having the dealership's mechanic complete repairs. This is not a case of buyers remorse. We understood we were purchasing a used vehicle and expected that there could be normal wear and age-related issues. Our issue is that the truck was not in the condition it was advertised and represented to be, and that major problems and concealed defects were discovered immediately after purchase. At this point, the truck was not safe for us to continue driving and we were put in the position of owning a vehicle we could not safely or legally use. When we brought these issues to the dealership, they refused to take responsibility and relied on the "as-is" paperwork, despite the vehicle not matching the condition it was advertised and represented to be in. One of our biggest regrets was trusting the dealership owner's words and representations. He presented himself as someone with strong values and honesty, which made us feel comfortable moving forward with the purchase. Unfortunately, our experience did not reflect the trust and transparency we expected. Buying a vehicle is a major purchase, and customers deserve honest descriptions and full disclosure. Our experience was extremely disappointing, and we would not recommend this dealership.

I have been bringing my car here for years, Jim and Nat are great, They listen to you, very…read morefriendly.. they are very reasonable on prices. I would recommend taking your car here. They have never steered (little pun ) me wrong yet.

I take my vehicles to Copley Car Care for everything from oil changes to major repairs. They are…read morealways friendly and charge fair prices for their work. Highly recommend!

Don't do business with Trusty, they are in business with Fred Martin. I've had my vehicle less…read morethan 7 months and it's been in the garage twice for a month. First it was the timing belt and sensor that went out, then 3 days after I got it back, I lose the turbo and oil leaking internally and car almost catches fire with my wife driving. They won't cover their mistakes ar Fred Martin garage. Do yourself a favor, RUN AWAY AS FAST AS YOU CAN FROM TRUSTY AND FRED MARTIN. HORRIBLE SERVICE FROM BOTH. WOULD NOT RECOMMEND EITHER COMPANY.

Jacob got me into a very nice Sonata Limited. The process was simple, quick and easy and the team…read moreworked wonderfully with my finances and made me feel comfortable with my payments. I highly recommend going to Trusty in Norton and working with Jacob if you're looking for a car!