This is the second vehicle that I have purchased fro Oganes... He represents the car well and makes…read morethe transaction simple. The first car I purchased now has 161,000 miles and is still going in great condition. My second just arrived and we couldn't be more happy with it. I highly recommend Oganes and Silver Star...

We bought our Porsche Cayenne from Eric from Silver Star Motors. This was the first time we had…read morebought a car out of state. Eric was able to FaceTime me and go over the inside and outside of car and answer any questions I had. Not only did he take the car to get it independently inspected for me since I was out of state, he also arranged shipping to our house. Car arrived and was in excellent condition. Couldn't be happier with it.

being a single woman at times it's hard with the rumor of everyone taking…read more Advantage or going to the wrong place. Once again Don Sitts had such patience with me and were kind. Rob made my appointment and Jacob cashed me out. Always I am pleased I put my trust in them. Such a clean dealership - i know the Lord led me there. Christian business that you can feel comfortable with. Thank you so much for taking care of me and my vehicle once again.

Only place I will buy a car. Been dealing with them for over 20 years and I couldn't be more…read moresatisfied.

Fred Martin is absolutely fantastic. Every employee treats you like family. No pressure sales and…read morethe service department is the best around. I've purchased 4 vehicles from Fred Martin and 100% recommend them from sales to service.

THe absolute worst buying experience I have ever had. They sold me a car with defects that they…read morenever told me about. But, they could have made me a happy customer by doing just one little thing that would have cost them about $200, but they refused to do that. There is a reason why their rating here is so low. They just plain suck,

Absolutely great team and great environment!! Everytime I come in they are very kind, knowledgable…read moreand helpful! Ask for Mack the sales manager and you will be taken care of!! Great team, environment and place to go to for any of your car needs!!

These guys did an improper oil change to my car which wrecked the engine. They thought my car was a…read more6 cylinder that i had before i got a 4 cylinder. They put way too much oil in it. Do not take your car there.

This review is for the service department:…read more David and I brought our 2002 Honda CRV in for its 15 year old recall on the airbag firing mechanism (I think) While this was possibly the most adult thing I have ever done (Joe in service said that his girlfriend has an 7 year outstanding recall, so I'm not the only one!) the real adults were the service department employees who got us in ASAP and completed the repair within 30 minutes of our arrival. We barely had time to eat the pizza we brought along before Joe was at the table telling us that our car was ready and waiting. In that 30 minutes however, I was dismayed by the behavior of two showroom employees. One, a mature woman with red hair, actually stopped and snorted at David and made a rude comment and the other, a tall youngish male with slightly long hair, spoke dismissively about a woman who apparently had been left waiting in the front because she had asked to see someone right away. :/ But Joe and the service department were amazing ! Thanks

Absolutely a troublesome experience !! I do not recommend this place at all!!! Honda is a good…read morecar it's just this dealership that is an issue. High pressure sales I am not a fan!!

I test drove a Subaru Forester here in late September/early October and returned in December to buy…read morea Forester because of the great experience. Mike C. was fantastic to work with and I can't recommend him enough as he was the primary reason I returned to Cascade to move forward with the purchase. I have never ever in my life owned a new car or purchased a car from a dealer. I was super nervous about this purchase and did a lot of research about vehicles I was interested in. I had a visit at another dealership to test drive a different manufacturer's vehicle to compare this experience to and both myself and my husband were very impressed with the difference in working with Mike C. as the salesperson at Cascade. Our first test drive he accompanied us as we drove the SUV around including a lovely trip through the Cuyahoga Valley, and he demonstrated many of the safety features and educated us thoroughly about the car. After the test drive he sat down with us and gave us some preliminary ideas about cost which lined up with prices I'd discovered during my research about the vehicle's going MSRP and such. A few months passed as I mulled over new vs. used and what car I wanted. Ultimately the great feel of the Forester, its top safety rating and reviews from Consumer reports, and the superb test-drive and no pressure conversation with Mike led me to call them up and move forward with the purchase. I called to make sure Mike was available and did another test-drive. Then we started the negotiation process and - armed with another dealer's out the door offer for the vehicle and the fact that it was quarter end - I was able to negotiate the price down to a VERY reasonable offer according to both TrueCar, KBB, and CoPilot for the particular trim and extra features (and in a color preference as well.) While the vehicle was not in stock yet (in transit as seems to happen frequently with these fast-moving cars) it arrived a couple days later and I worked with Mike to finalize the paperwork other than the financial agreement stuff. He helped me get the app set up so I can remote start my car and adjust the temperature and he also called up my insurance company to help get those details squared-away. Another employee, Peter, gave me a very thorough overview of the many features in the car so I would be comfortable driving it and the financial process was made very easy for me as well. I would recommend Cascade - and in particular the Subaru dealership and Mike C. to anyone interested in purchasing a vehicle. I look forward to additional great experiences with them for service and maintenance!

We were very pleased with the process of buying a used car at Cascade Autogroup. We worked with…read moreBrendan Daniels who could not have been more helpful. In addition to the buying process, Brendan also helped us out when we had an issue with our car shortly after the purchase. He helped us get scheduled with the Service Department and our car was evaluated at no charge.

Great place to buy a car. I bought a new Santa Fe. Fun culture and great staff! Chris Gates took…read morereally good care of us!

Overfilled my transmission fluid by about 1.5 qts. Picture below is what I was able to collect that…read morewas not supposed to be there Edit: The fluid drain/refill cost around 300~ for them to cause a potential problem that could cost $3-5 thousand.

Initially, I was wary of doing business here because I saw the negative reviews, but I had a great…read moreexperience. I was helped by Ashley, and I highly recommend her to anyone else looking to purchase a vehicle. Even though my appointment to view a car was at 7:30pm (half an hour before closing time!), I was warmly greeted, and at no point in time did I feel rushed, even though she had to stay at work longer because of me. I really appreciated Ashley's honesty when she didn't know an answer to a question. Love a person who can admit when they don't know something and then go find the person/resource with the knowledge! She made sure to get me the info I needed. Also, when I messaged her the day after my purchase because I noticed something that I had missed when initially viewing the car, she responded very swiftly and got me set up with service right away! Shoutout to her manager, Mark, John from Warranty, and David from Finance as well, who all helped make the purchasing process go smoothly~ Satisfied with my new car, and the service that I received!

BEWARE READ LOW STARS FIRST.!!! 0 stars:…read moreI had an extremely negative and frankly alarming experience with North Coast Mitsubishi. I strongly urge anyone considering doing business with this dealership DO NOT DO IT or proceed with extreme caution. On October 22, 2025, I purchased a 2021 Dodge Durango Citadel from this dealership. Before finalizing the purchase, I specifically reviewed the Carfax report with salesperson Malik Jenkins. The report noted prior damage, and I explicitly asked for more details. I was told there were no photos available and was assured, clearly and directly that the damage was minor and limited to the front bumper, purely cosmetic, and that the vehicle had been fully inspected. Within days of taking possession, the vehicle began making loud, unusual noises. Concerned, I eventually brought it to a certified Dodge dealership for inspection. What they found was shocking: structural damage to the front crossmember, a critical part of the vehicle's subframe. This is not cosmetic damage, it is a serious safety issue. The component showed clear signs of prior impact and attempted repair and required full replacement. Let me be absolutely clear: structural/subframe damage is not "minor bumper damage." It directly affects the safety, integrity, and value of the vehicle. Had I been told the truth, I would never have purchased this vehicle under any circumstances. The dealership is now claiming that I "understood there was prior structural damage." That is completely false. At no point was structural damage disclosed. Instead, the damage was minimized and misrepresented. A signature on paperwork does not equal informed consent when material facts are misrepresented or withheld. This situation leaves only two possibilities: * The dealership knew about the structural damage and failed to disclose it, or * They failed to properly inspect the vehicle despite claiming that it had been inspected and was safe Either scenario is UNACCEPTABLE. I made multiple attempts to resolve this issue directly with emails, phone calls, and even certified mail to management, but received no meaningful response or accountability. As a result of this experience, I am now dealing with thousands of dollars in repairs, diminished vehicle value, and the stress of having unknowingly driven an unsafe vehicle. This was not just poor customer service, this was deceptive and underhanded business conduct. Misrepresenting a vehicle's condition, especially when it involves structural safety issues, is completely unacceptable. They're claiming that because I initialed paperwork stating there was no damage, I'm now responsible for serious issues that didn't even present themselves until days later; despite being told the vehicle was in good condition. An underhanded position that ignores the reality that no reasonable buyer would seek an inspection when the car appeared to run perfectly and was represented as sound. I would not trust this dealership to be transparent or honest about the condition of any vehicle they sell. BUYERS BEWARE! They also have a lot of complaints on AG site, I wish I had looked at that first. Pics show how I was driving and then claiming they did an inspection DON'T FALL FOR OUT TEAM WILL CONTACT YOU BECAUSE THEY'LL JUST TELL YOU THAT YOU SIGNED/INITIALED AT PURCHASING. I WILL continue to update this post so potential buyers can beware

Car dealers rarely get a fair shake. Generally the expectation is if you go to a car dealer you'll…read morebe met with people trying to get one over on you. I'm going to share with you my experience with Ken ganley Toyota of Akron. I've been very pleased with the 2017 Cherokee I bought for my daughter a few years ago. I set up a search alert on cars.com for a Cherokee 2019 or newer. Up popped a Trailhawk Elite which is basically the regular Cherokee but it's lifted a bit and looks kind of cool and has a hist of safety systems like emergency braking Lane departure etc to help keep a 16-year-old driver safe. I contacted the dealer and met a salesman by the name of Chauncey Clausen... Like the pickle he said. I made arrangements to drive to Akron which is about an hour away to test drive the vehicle and give it a once over. NADA had this vehicle about 6,500 more than it was listed. They did a fair job detailing it and Chauncey was kind and personable. He explained to me the process and we took the car for a test drive and I immediately saw that the service four-wheel drive light was on. It shouldn't have been because of their multi-point inspection they put the cars through before they put them on the lot. The interior was in great shape the exterior was also in great shape for 67,000 mi. I told Chauncey of the service four wheel drive light and we made a deal of my purchase of the car contingent upon investigating and repairing whatever was wrong with the four-wheel drive light. Two days later the Toyota store gave up on trying to fix it and sent it to the Jeep store where they diagnosed it needed a PTU also known as a transfer case. Here is where I'm appreciative of chauncey, and Ken ganley Toyota. I worked very closely with the Jeep store and the part alone was about $3,200, which the dealership unfortunately had to absorb per the deal. They were very clear and upfront with me and some good natured ribbing made me realize that they are definitely in the red on this deal. But they went through it anyway. It took 5 weeks to get the car repaired and fortunately I was not in a hurry and am very patient. I got to see Chauncey again upon delivery and dealing with the f and I guy was also a very quick and painless experience. I was pre-qualified and had a loan from my credit union so I was aware that this deal was probably not going to net them any profit. The purpose of my post is not to rub it in but to explain that there are some folks that will stick by their agreements and follow through. This dealership probably could have pulled the deal and this review would look very different than it does right now. Overall I'm very happy with the car and I do have to do some repairs and upgrades that are commensurate with the wear and tear one would expect. But overall my salesman Chauncey was quite the righteous dude. Honest forthright up front and a genuine nice fella. If Mr ganley does get to read this I hope you will throw Chauncey a couple of bucks as he is a statesman of this dealership. This will be my second car I have purchased from ganley. Overall I really can't think of anything other than to say thanks and it was a pleasure doing business with you.

BUYER BEWARE: we are appalled with this dealership and their operations- or at least that of one…read morespecific individual. We were in search of a Grand Highlander Limited Hybrid and soon discovered they are in high demand. We couldn't find one in our state that met our specs so expanded our search to Ohio (and beyond). My husband did his due diligence and found a vehicle that met our requirements at this dealership. He communicated with 'Emily' and 'Kennedy' via text regarding the car and had a quote. We were preparing to make the 7 hour drive to purchase it when he heard back from Deepan Sonar, Sales/Lease Consultant who informed him that there was a $10k markup on the car 'due to the high demand'. This is ridiculous and felt fraudulent. Needless to say, my husband ended the call with Deepan and we did not purchase the car from Ganley. We found the exact car (including the cool color!) with minimal dealer add-one at a FANTASTIC dealership in Pennsylvania, completed the deal in under an hour and we're back on the road home. Don't be deceived- due your homework and find the ethical and stellar dealership down the road. Good luck!

Over the past few years I have purchased several cars from Wadsworth Motor Cars. I have been…read moreextremely happy with the value, service, the vehicles, the WMC team; happy with everything with respect to my car buying and ongoing service experience. I would highly recommend WMC. I've worked with salesman Nick Fleming in most cases, but you will receive outstanding and respectful service from anyone on the team. They are all approachable, flexible, kind, open-minded and willing to work with you. They listen to their customers and do not apply sales pressure. (there is no need, because they are so good!) Obviously, the vehicles are always priced right, (fairly) that's why I continue to go back and will continue to do so. On May 2, 2020 I picked up a 2019 Chevy Colorado and I absolutely love it. Nick has stayed in touch with me to make sure I'm happy with everything and, of course I am! Mutual respect, trust and honesty are important characteristics in a relationship. The WMC team clearly exhibits all of these characteristics and more!

Drove all the way there from Chicago to buy a car from them because they seemed to have very fair…read morepricing and I'm really glad I did. From the moment I contacted them about the vehicle to the moment I arrived to test drive Nick was super helpful. I requested some pictures of the suspension since I saw some aftermarket modifications and without one complaint Nick had gotten me all the photos requested. Every dealer I had inquired here in Chicago had ridiculous dealer fees, lot fees, etc and the asking price was already more than a grand more than what Wadsworth motors was asking. This was honestly my first car purchase from a dealer that didn't leave me feeling like I was scammed. Absolutely no buyers remorse and the best part is I didn't even have to haggle. I paid their full asking price. I would highly recommend them to anyone who is in the market for a car in the area. My wife and I were even talking about wanting to make future purchases from them despite the distance!