Service here is amazing. Always very attentive and I never have to wait long for pick up if at all.

Great service, I go to this location all the time Jaime was fast and the orange ginger elixir is good!

Hands down! The juice is done the way its supposed to be at this location. Its also super clean, the staff is friendly and the music is (as a bonus) always on point! Definitely worth a repeat visit!!! read more

Pulp Juice And Smoothie Bar - Juice Bars & Smoothies Near Me - Cleveland, Ohio

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Food was great as always but today I had the worst experience with the rude young lady taking my order. I stood there for 5 mins before she said anything to me.. she was too busy on her phone. I told her my order and then she mumbled back something about my order but I couldn't understand her cause she wouldn't speak up. When she gave me my wrap she just threw it on the counter and said "here you go". Like no greetings, no smiles, she just looked like she had no care in the world. read more

This is supposed to be the kale ka pow smoothie. Not sure what went wrong here with the discoloration and chunky texture? Did not taste like it even had the correct ingredients. Super disappointing experience. read more

Pulp Juice And Smoothie Bar - Kale k Kale Ka-Pow! - Juice Bars & Smoothies Near Me - Cleveland, Ohio

The WORST pulp ever. A bunch of young RUDE UNPROFESSIONAL CARELESS staff! I walked to the counter to place an order and the cashier just looked at me. No greeting at all, no "what can I get for you" just silence! It's 6 ppl waiting for their order, yes they are extremely slow and I've only been in 3 times but it's never better!! read more

I went to pulp juice and smoothie bar in Cleveland heights. this was my first and last time going. the customer service is not that great. the cashier had beats headphones on talking on the phone while trying to serve customers. then there's a young man working there that look like he was not happy with life. I waited 25 minutes for 2 smoothies. I most likely won't go back to this location read more

This place is good overall. Love the smoothies, the wraps are good, and the employees are nice for the most part. I cannot leave five stars though, because the bathrooms are perennially closed to the public. As the owner of a place that serves food and beverage, I know that this is illegal. If you serve food in the state of Ohio, you MUST provide restrooms to your patrons. To be very honest, if I come to this location again and the restrooms are closed, I'm going to call the health department and file a complaint as this is a clear violation. read more

Friendly staff, quick service and a convenient place to get a healthy snack. Many options to choose from: smoothies, bowls, and wraps.

I visited the pulp smoothie in Woodmere Ohio today and the smoothie would have been great, except as I was drinking it I sucked up a piece of glass, or sharp plastic. I called and they offered to make me another smoothie, but Considering I just had glass or sharp plastic in my mouth I declined. If it wasn't for that little discovery I would've given them 5stars. read more

Pulp Juice And Smoothie Bar - Juice Bars & Smoothies Near Me - Cleveland, Ohio

I love this place, it's really nice and neat I have to try their bowl too read more

decent drinks but service actually sucks they just left my food on the counter expecting me to know it was mine without saying anything and the lady taking my order didn't even greet anyone, just "what can i get for you" low service read more

Pulp Juice And Smoothie Bar - protein packer - Juice Bars & Smoothies Near Me - Cleveland, Ohio

The protein smoothie is amazing. When I drive there, the service was not so good. I DoorDash now so I do not have to deal with service.

Ok, I was like, "Seriously? Another smoothie place?" But let me say, this is not just another smoothie place. I've had liquid planet, and it's OK, but this place is better on the smoothies front. (Haven't eaten Pulp's food yet) My daughter had the elite eight, and she raves about it. She begrudgingly shared a sip, and I agreed: amazeballs! I had the pina colada tropical smoothie, and I asked them to sub yogurt for the banana-I hate banana in my smoothies-and while the gentleman behind the counter was skeptical, he obliged. It was also delicious. The size of the smoothie, to me, seemed a pretty good deal: around $5 for a 24 oz smoothie. The place is housed in the old Starbucks, but you'd never know it. The decor is warm and friendly. Definitely will be back to sample more! read more

Pulp Juice And Smoothie Bar - Juice Bars & Smoothies Near Me - Cleveland, Ohio

Food and smoothies are great but the service at this location leaves something to be desired. The employees look visibly uninterested in helping the customers and I've regularly had to wait over 30 minutes to receive my order because it has been either lost or forgotten. I'm sure dealing with frustrated customers wears down employee morale, but I have yet to have a positive experience at this location. read more

Pulp is just simply amazing! The smoothies are delicious. The ONLY reason this review isn't receiving 5/5 stars is for the fact they got rid of my all time fav smoothie (anti-oxiberry)I literally would get it 2/3 times a week... i am upset they got rid of the best smoothie in my opinion. So i guess i have to try different things off the menu. Today i got a triple berry smoothie. It was really good! I also purchased a chicken Cesar wrap which is really good as well. ($6 value) kinda wish the portion size was a bit more, which is why i got a smoothie & wrap to have me satisfied for lunch. Totaling $11.00 Associates are always friendly and knowledgeable. read more

Pulp Juice And Smoothie Bar - Chicken Cesar wrap & triple berry smoothie & tropical blast smoothie - Juice Bars & Smoothies Near Me - Cleveland, Ohio

Visited this vacation many times in the past and it's always been an average experience, overall good but nothing exceptional. Went on 7/23/23 and felt like everything has improved from start to finish. Employees were super nice/friendly, both smoothies were on point (protein packer & orange ginger elixer) and we had delicious Asian chicken wraps. Everything was speedy too. Whatever they have working on has made a notable difference. I'd definitely recommend this location!!! read more

I think I like Pulp? It seems Pulp has many many fans and I'm slowly on my way to becoming one as well...I guess. In all honesty, my hesitation is because I'm such a fan of Liquid Planet which is right down the street. Bith establishments have similar vibes but take slightly different approaches to serving up healthy and treats. The parking at this establishment is odd at best. There are 4 spots allotted for 15 minutes and one handicap spot. It's easy breezy if there's no one inside but you'll need to either find street parking or circle the block if you're going at a popular time. As for the menu, it seems pretty comprehensive and I haven't been able to make my way through even a fraction of it. The basic açaí bowl only comes with banana and granola so be prepared to pay extra if you want honey, coconut, or other fruit. Lastly, customer service has been okay here but nothing to rave about. Go grab a smoothie and see what you think. read more

I've been pretty solidly devoted to Liquid Planet, so it took me a while to get to Pulp. And apparently I have really been missing out. I loved the variety of smoothies. The piña colada flavor I ordered was delicious. For more than 20 ounces of smoothie, it cost only $5! You can also add a booster like vitamins or whey protein. The first booster is free and additional ones have a small cost. There's a seating area indoors and outdoors. Service was quick and friendly. We were greeted as soon as we walked in the door. I'm sure I'll be back really soon! read more

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So the store overall is good but has a very rude girl just serve me. I would give one star but it's not fair to the entire store. The girl came in to start her shift and didn't wash her hands. This is definitely a job where you need to wash your hands before you handle food products. I asked her to wash her hands and had a sarcastic eye roll and zero response. It seemed like I was inconveniencing her for asking her to do something she should already be doing. Zero stars for her bad attitude, 5 stars for the rest of the store...if the manager reads this, then please train your staff on cleanliness and customer service. Thank you! read more

Used to live in the neighborhood and visited for lunch while I had the time. Used a coupon for a buffalo chicken wrap. The person who made it, made it INSANELY spicy, drenched in buffalo sauce with 0:1 ratio of ranch. Honestly didn't have the time to stop back and get it fixed, and their phone goes straight to voicemail. Otherwise, would've been great. read more

A three for the fact of the parking, you only have about 4 spots and it's on a main road. It's mostly street parking which is alright for the younger generations but some patrons are a little older and can't get to the establishment so easily when they have to walk. I've been to the Parma location before, the food was really tasty and amazing. I got a veggie wrap on a spinach wrap, with a power smoothie and a shot of weight loss pulp, it was very flavorful. The wife wound up with a chicken wrap which she loved and blueberry smoothie and a shot of energy pulp. The smoothie, if you like blueberries was outstanding. read more

Pulp Juice And Smoothie Bar - Veggie wrap and Guava burner W/Fat Burner pulp - Juice Bars & Smoothies Near Me - Cleveland, Ohio

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I went there a week or so ago and it was delicious! Staff were very nice as well! I got the Anna Banana smoothie which is just what I was looking for, refreshing and tasty! And the spicy turkey wrap was good too! Tastes a little like chili type seasoning but not too overwhelming. And healthy too! The picture only shows one half of the wrap read more

Pulp Juice And Smoothie Bar - Juice Bars & Smoothies Near Me - Cleveland, Ohio

this probably the worst pulp n cleveland customer service experience was terrible and they don't do call in orders

There is never a long line at this location. I've been to many Pulps and it's refreshing to not have to wait. Make the haul out here, skip the line! There are a few parking spots in the front for to go orders, or a quick in and out. There is parking in the rear for longer stays. They offer Uber eats. 4 out of 5 stars because they didn't make the right (totally different color and taste than normal) smoothie my first visit and were difficult about me asking if it was correct. Second trip put my faith back into Pulp. They have outdoor seating by this awesome mural for you to enjoy your smoothie or work outside. Low foot traffic makes this place great for working, if you can put up with the sound of the smoothie blender. read more

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I went in with high expectations but sadly was woefully disappointed. The place was clean and smelled of fresh fruit, and looked appealing. I ordered a Raging Berry smoothie, which was a mixture of red bull, strawberries, blueberries and raspberries. Sadly, it was not what I expected. First the price was quite steep for a large at $8. Second, it tasted like it had very little red bull inside. And finally, the texture was terrible. Imagine mixing sand or bark into the smoothie and drinking it. It was not a very pleasant experience, as I was constantly getting little chunks of wood or seeds or whatever it was caught in the back of my throat and making me gag. Not recommended and I won't be returning. read more

The best smoothie choices that I've ever had. Restaurant was very clean, spacious & modern. We got the yummy strawberry explosion, citrus berry & the strawberry banana. The kid size was a good size & quite satisfying. The smaller cup is the kid size in the pics. Smoothies had the ability to add protein or other products. read more

Pulp Juice And Smoothie Bar - three cups of juice and a bottle of water - Juice Bars & Smoothies Near Me - Cleveland, Ohio

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I'm not sure who is managing this place but it doesn't seem like they're ever there or training their employees well. Yet again they forget to add my add on I paid for. I have had to go back in multiple times because it's either not right or just so inconsistent/ chunky/ watery not filled up (for $9!) it shouldn't be so hard? I never ever leave bad reviews but they need to get it together. I used to manage a coffee shop/ smoothie shop and it was never this sloppy read more

Gwen was super friendly at the front desk and did an amazing job suggesting alternatives for vegan or food sensitivities! Go Gwen! Very clean inside. Great crew. Favorite smoothie spot in the area! read more

It took 30 mins to get my order. There was one person in front of me when I arrived and he ordered 1 smoothie. There was an issue with his gift card and we watched the 2 employees stare at the screen for 10 mins before figuring out a solution, never once acknowledging the line starting to form behind him. It was bizarre. When they took my order they proceeded to take another 20 mins to finish 4 smoothies. It was maddening. I was warned this was a very slow Pulp, indeed it was. Very. Very. Slow. read more

I am so happy we finally have Pulp on the west side! I have loved this place since my days at Kent State. The owners of this location are incredibly nice and welcoming. The smoothies here are large for their price and thick (how should be). The regular size smoothie is comparable in size to a venti coffee at Starbucks and costs $5-$5.50 depending on the one you choose. Each smoothie includes a free enhancer (other places charge for this add on). They also offer a few wraps and wheat grass shots. I hope more people check this place out! read more

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Let me first by saying I love Pulp smoothies. I think they offer the best smoothies at some of the best prices. But their ordering/pickup system and service part needs to be addressed. When I was there with a friend, we place an order for some smoothies and food. When pulp is done prepping your food they sit it on the counter for you to pickup. The issue with that is you don't know if it's actually your order or someone else's. This lady took every item that was sitting on the counter even though she didn't order them. We asked the cashier, we been waiting for awhile when will are order be ready, she said your order been ready I set them on the counter. We never got the order bc someone else took our food. Pulp needs to address this. Get a ticket system and call out a number. It's really inefficient and it will be better for their business. read more

I go to pulp all the time in Avon and it's amazing. Same with Parma, I travel for work. But for some reason every time I come to this Pulp off Clifton and 117th- customer service is horrible and it takes 20 minutes to receive a smoothie. I see ordered getting made wrong, no organization and the employees don't seem to have a care or a pep in their step. I believe they are all differently owned each pulp store but I don't think I'll be visiting the one of Clifton much any more. read more

My son and I love us some fresh smoothies. I tend to get one of two things - Pulp Passion or Elite Eight and it always comes out fresh and delicious. I have also tried their Honey Mustard wraps which is very good and the Asian wrap which is just ok. For the most part - service is quick and the employees are friendly. I knocked off one star because of the parking. There are maybe 4-5 (15) minute parking spots out front but sometimes they are full and I have to either find street parking (which is also full sometimes) or circle the block a few times before a spot opens up. That can be kind of annoying when you are in a rush BUT the service and quality of the juice/food is fantastic! I hope there are plans to open more locations! read more

Great place to refuel after a good workout. Very friendly staff and the smoothies were amazing!!!! First shot of wheat grass was new but refreshing. read more

I have always loved Pulp and this location is great! They are working hard to maintain social distancing guidelines, and they are still being very friendly! read more

WOULD give 5stars! BUT! I'm a regular and I go almost everyday and I can say they definitely need MORE WORKERS! I hate that I have to go down the street to liquid planet because they are more convenient! read more

First and foremost Pulp at this location is the best. The people are friendly and the smoothies and wraps are amazing. Stop in and see for yourself you won't be disappointed. Secondly I think people like Dawn R should come to the establishment instead of sitting at home BIG and unhappy while ordering from Uber Eats. People make mistakes.... but she doesnt seem to like anything. Maybe she should start a garden. read more

I visit Pulp every single day and the customer service just seems to be getting worse every time I go ... I can't recall a time an employee told me to "have a good day" or "thank you" basic customer service.... then today I watched as the team members made every customers (even the group that came after me) smoothies, wraps AND a ginger shot before getting to my ONE 1oz wheatgrass shot.... I waited nearly 15mins for 1 shot ..... no "sorry for the wait" no nothing.... just sat my wheatgrass shot down and walked away saying nothing. read more

I love stopping by Pulp on my work break ! I love the staff as well! They are all so kind and fast ! Everyone should stop by !