I want to give a huge shout-out to Amanda, a sales representative at knudtsen Chevrolet in Post…read moreFalls, Idaho. Wow--after dealing with the (service department) :( giving me the runaround, Amanda stepped in and made sure everything was taken care of. She went above and beyond to resolve my issues and made the whole process smooth and stress-free. I highly recommend reaching out to Amanda for any sales needs or help with anything at all--she truly has your back!

the only reason there is a star is because of JP the salesman who sold us the truck. he was AMAZING…read moreto work with and always there to answer any question or concern of ours. now for the finance manager, we came in on Halloween, i know but they can change hours if it's that big of a deal, he seemed so upset that we came in at the time we did (honestly we didn't think we were going to buy anything) but he rushed us through signing all the paperwork and didn't really say much to me just to my boyfriend. he also seemed upset that i was trying to figure out the insurance and it was taking a little longer then normal but it was later and Halloween so‍. Next the service department: we took his truck in for an oil change, filters, and tire rotations. when we got there they said they'd need to do the transmission fluid flush, we said okay. we got sent a video of some belts that needed repaired, and a missed phone call. we called back less than 10 minutes later and nobody answered. the next day we called again and someone picked up the phone and ended the call. we never got told the truck was ready for pick up, so we showed up and picked it up. when we did, we got told that they did the differentials flushed because they already did the transmission before we bought the truck. there was no phone call of them saying "hey we did this then so would it be okay if we did this?" NO COMMUNICATION. the guy doing the paper work just very fastly showed us the paper but didn't say what was done and said we could look at it later, then we were pushed through signing the papers and handed the keys very fast and pushed out. when we got to the truck we looked through the papers thinking what we asked for was done, and it was not. they had the truck for a day and a half and nothing we asked for was done. i checked the oil and it still looked dirty so i called and they confirm they didn't do anything we asked for but could get us in the following week and do everything for a quote of $150. we tried to call and get ahold of a manager, told they'd call, they never did. we went in a few days later and the service manager (i think) brandon made it sound like we wanted the fluid they did done, we didn't and he said their guy spent an hour and a half doing the diagnostic when we told them not to, i asked what we could do to get back money we spent (almost a grand for nothing we asked for to be done) and he said he could refund us the diagnostic charge but that was it because we asked for everything else. i'm honestly just very disappointed in how this whole process went and them doing services we didn't ask for and being charged for. now i will say shame on us for not looking over the paperwork, but i go to midway and have had never had to double check what work was being done before paying. now we will never not double check. we will NOT be back to knudtsen for ANY service because we'd probably not get what we asked for then get ignored when we tried to call again. overall they all need a meeting to talk about communications to the owners of vehicles before doing services that aren't written down of what paying customers are asking for. we then we and talked to JP about what happened, and he got to hear something else, apparently a manager told them to do it on their dime because it should've been done before they sold it but we still got charged for it and now they're not saying it's on their dime anymore.

Owned by Rosauers and not a true natural grocer. Goods are 50% more expensive than Natural Grocers,…read moreand over half are conventional. The deli is 100% conventional. I come here for a couple of unique things like house salsa and bulk beans but will drive 10 minutes to the NG on 29th. NG has much better value organic private label and organic produce. Parking is plentiful in the shared lot and employees are always cheerful.

Health centric store :) I'm partial to Whole Foods, which doesn't exist in Spokane so Huckleberry…read moreit is. The prices are on the higher side, but I love the selection. Staff are nice! and the shelves are very organized. The store is clean and definitely gives "health food store" vibes, and has an entire area to order food and chill.

Great Company to work with. They created my web site and still…read moremaintain it on an affordable monthly basis. I recommend this group highly! Very creative and wiliing to create your personal web site to your business needs. Pam Eggemeyer Spirits in the Wind Gallery Golden CO http://spiritsinthewindgallery.com

Sometimes, you find the right resource halfway through a project being 'handled' by someone else…read more That's what happened when I had a complex website designed last summer for my new nonprofit, Emergant, Inc. When a revision was needed, I knew better and went right to InCyte. Phil, James and their team get a major SHOUT OUT for doing an excellent job with nada stress. Guess who I'm using next time :-)?????

1st VISIT to Wendle Ford! OMG what a wonderful experience. From the initial call to set up a same…read moreday appointment to the parts department to our new service advisor Mr. Shawn EVERYONE was soooo sooooo nice. We drove one of our cars to Spokane from Cali, this car will be staying here for the next few years so I am happy to know that once I go back home, this car will be in good hands at Wendle Ford. Looking forward to doing business at this Ford dealership, They are EFFICIENT* NICE * SUPPORTIVE

If the service advisors aren't trying to swindle money out of you for things covered under warranty…read morethey are refusing to talk to you about engine lights coming on at 37,000 miles. These service advisors are not good people. They are trained to just pull in money. They don't treat customers like anything but a cash cow. Btw, I had a Bronco sport that was 37,000 miles when the engine lights came on. It was trying to stall on me. One of the employees stated, "Oh yeah, Broncos are known for this." Since it was no longer under warranty the advisors refused to talk to me unless I paid $225. Great business. Way to keep the loyal customers.

I recently purchased a pickup and had a great experience. Charles, my salesperson, made the entire…read moreprocess quick and easy, which I really appreciated. I also want to recognize Grayson for going above and beyond with communication throughout the whole process. Thank you both for providing excellent service and making this such a smooth and positive experience!

Another Incredible Experience at Dave Smith Motors…read more I just wanted to take a moment to thank Murphy and Ridge for taking such great care of us during our family's third car purchase from Dave Smith Motors. We've been buying from them since 2015, and each time reminds me why we keep coming back. Car shopping can be one of the most stressful things a family does, but working with Murphy has always made it feel easy. He's honest, straightforward, and genuinely caring. Ridge was great at walking us through the warranty and GAP options--no pressure, just a real conversation that helped us make the best choices for our needs. Even the little things made a big impact: when we walked in, the lady at the front desk gave our daughter a coloring book. Later, after we had been there for a couple of hours, someone noticed she was getting fussy and brought her a bag of chips. That kind of attention to detail and kindness goes a long way. I truly can't say enough about this experience. There's no question why Murphy and Ridge are part of the dream team. Huge thanks to the leadership at Dave Smith Motors for creating this type of culture. You've earned our loyalty--again. - Cris Engel

Came in today looking for bunk beds for my grandchildren. There were 7 staff members on the floor…read more We had to go up and ask for assistance. No one offered to help. When an associate was sent over to talk to us, we were informed that nothing was available in store. My daughter and her husband were also looking for a living room chair. They were never approached, but did hear the "huddle " of associates talking trash about another employee. About 10 minutes later, the associate who that told us nothing was available came up and said there was 1 in the clearance section that was available today. He was unaware of it because he didn't know the inventory and a manager had to tell him about it. When I approached the huddle of 5 associates around the mattress counter to inquire about purchasing the mattresses for the beds, they were annoyed about having their conversation being interrupted and the woman that did get up was very rude when showing me the bunk bed mattresses. Needless to say, I left without them. We also had to ask about getting the bed loaded 15 minutes after completing the purchase. Nobody told the people in the back we had purchased it. Worst experience in a furniture store ever. We will never be back. And I really liked a sectional and power recliner that I willingly walked away from due to the staff. The bed would have been walked away from as well if my husband had not already paid for it when I got back from the mattress counter.

Buyer Beware. They sold us a defective chair and when my wife went to do an even exchange they…read morerefused to exchange. They made her feel so bad and even followed her like she was going to steal something. I tried to work with their Zendesk and feel that as customers the company is just not wanting to make things right and correct this situation with an easy exchange. As a business owner, I would never want any of my customers to walk away feeling the way my wife did when she went back to ask for an even exchange of the chair. It isn't about the money, but more about how everything was handled. Instead of just doing an even exchange and being done with this nightmare they rather throw out good customer service? That is definitely not a good business model for any business and I was hoping I was dealing with someone with some good customer service skills. I just have a hard time understanding that they rather lose a customer and not gain future customers all over an even exchange? I really feel I wasted their time and they truly do not care about how they are viewed.

Never a easy task, last minute shopping with a teenage daughter, who has a choir performance…read moretomorrow morning....we looked high and low and just did not see a blouse that met our eye. Then we were greeted by a very nice woman..who asked if we were finding everything ok? My reply, Noooooooope! Here is where Target earned five stars from me. Breanne engaged us in conversation that helped her get an understanding of the severity of our situation...she made suggestions and then showed us where to look, and in less than 5 minutes she found a blouse that my daughter loved and that I loved as well. So, that made a 57 minute trip inside of our neighborhood Target ,definitely well spent. Very respectfully, Tyrrell Johnson

Clean store. Helpful staff. Arrived around 10:00 am on a Tuesday, not many customers but lots of…read moremerchandise.