Pretty large space with mirrors and low bench seats scattered throughout. Disposable sock boxes…read moresparsely located around the store. Selection relatively seasonal, with a good percentage of it cute; customer service was fine once they showed up... after five minutes of shifting our feet at the register. One of the larger businesses in the strip of beauty/food joints behind the Robeks and Coldstone. I meant to get one pair. But I walked out with two pairs, an awesomely ugly umbrella, and arch support gels, all for less than a hundred bucks. This is what happens when two shopaholics browse the clearance section. She got a hot pair of strappy evening heels, and I got two pairs of non-black closed-toe pumps to go with my growing collection of stockings at home. I had to will myself to not buy some of those peeptoe slingback heels. God bless the purple tag and red tag clearance items. I'll definitely be back to root through the back room again. Definitely sign up for their email list for coupons.

Aggressive sales tactics to the point of harassment:…read more Went to this store today to return a pair of unworn shoes with a receipt. Encountered Tina at the register. She asked for my phone number to bring up my DSW awards account. I informed her that I did not have one. She then asked for my # anyway because it would just take a moment to create an account for me. I informed Tina that I didn't want to create an awards account and only wanted to return the shoes. At this point, Tina has decided that she is still going to harass me to get a DSW awards account. She asked me why didn't I want a rewards account. I inform her that I was not required to have a rewards account to return merchandise and that I was also not required to tell her why I did not want something and that my NO should be sufficient. Tina, who still has not returned my shoes, informs me that "No is not an answer". She was basically demanding to know why I was saying No to opening an awards account. Only after I informed her that I knew my rights and was aware that there is no store policy that I must have a rewards account to return merchandise did she process my return. She thrusts the receipt in my hand. I informed Tina that I would be filing a complaint against her but she didn't seem to care. I guess this is DSW's store policy now to harass & try to humiliate their customers into giving out their personal information, also known as PII. Good luck with that. Thank goodness this is the age of technology :)

Prices are high for an outlet. The deals only start if you buy two pairs. Be prepared to sit on the…read morefloor or hop in place to try on shoes because there are no seat. Added: less than a month later I have already replaced the shoes I bought here for my rather sedentary 8 year old. Holes toward the front, sole separating from the shoe, etc. We didn't get much if any discount on the shoe so I'd hoped this was the last pair I was buying for the school year. She wasn't rough on them they simply were not well made.

Customer service is absolutely incredible! Will most definitely be back for more shoes!read more

The Comfort shoes staff provides excellent service…read more Their shoes address multiple foot concerns.

I love love love Comfort Shoes! Most importantly, they carry a wide selection of wide width…read morewomen's shoes as well as a smaller selection of men's. And, as important to me are the many choices of very stylish shoes that are available in wide widths. Sales are great, I've purchased three pairs recently of shoes at 50% off :-).... I shop for shoes at the Alexandria, McLean and Washington DC stores and all are equal in choices of shoes and exceptionally friendly and patient employees. Go, people with wide feet, especially. You will enjoy and be rewarded by the many cute styles (no SAS for me) in W I D E widths not found in the majority of shoe stores in the US with the exception of stores in Europe (in the past where I've purchased many pairs of shoes and sandals)... Thanks, Comfort One for appreciating women's long overdue need for choices in wide widths shoes, boots and sandals plus recognition of women's loyalty and purchasing power!!

I went there a few weeks ago to get my first pair of running shoes in 3 years and learned a lot…read moreabout my feet and what would help me. They have a 3d scanner that makes a virtual representation of your feet to make finding the perfect pair easier. I learned that I have very low arches and that one of my feet is larger than the other. I forgot the name of the employee who helped me unfortunately, but they were patient and very informative. The selection at the store was very broad as well, they had Nike, aesics, saucony, hoka, and a few others. There were also rollers, socks, insoles, and other equipment you could purchase. There was also the option to order a shoe in a color that wasn't currently stocked which I thought was helpful. In the end I got a pair of saucony guide 15s. Tldr: I was a newbie to running shoes but the service and selection here was so great and I felt that I learned a lot. I recommend!

Knowledgeable salesman with a great understanding of the product design and the customer needs and…read morewants. Excellent customer experience and service

I have visited this store on previous visits to Leesburg Premium Outlet mall and have had good…read moreshopping experience here. Level of service is high - similar to what I would expect at Neiman Marcus, etc. Selection of shoes for men and women is okay too - not a lot and not too few. On my last trip I purchased a good pair of shoes to go with jeans and khakis. I like Cole Haan for daily wear - good quality work, comfortable and good quality leather!

Good selection of quality dress shoes and decent to good prices. Buying dress shoes isn't fun, but…read morethey are very friendly and knowledgable here. They even were able to find me another pair in the back when the original pair had some scratches on it.

Great outlet, super organized helpful staff....but and it's a big BUT if you are buying a gift for…read moresomeone the return policy is horrible. Horrible in the time limit, 2 weeks (better live close by) so if you buy something on May 1st for your friend's birthday on May 14th you are shit outta luck If it doesn't fit or they don't like it. Let's assume you are buying a gift last minute for a friend, buy it on May 1st, give it to them on the 2nd and again, it doesn't fit, they don't like it whatever, you go to return on May 3rd and you can only exchange it. You can only exchange it while you are there. Not get a credit back to your form of payment, not even get a giftcard. You are shit out of luck again because you're friend is at work, you work, but no that is your only option. Total BS way to run a retail store even an outlet.

Nice store but doors locked more than 15 minutes early, March 9. Selection is ok though so that's…read morefine.

I've been here a couple times, located inside Macy's department store. I came to see if they had…read moreany sandals or heels for work. I put on a pair of 4inch heels and walked around to see if they are tolerable. I ended up buying the 2inch block heels in a neutral color. Customer service was average, but thats ok. I probably won't be back only because I'm not really into shoe shopping....nor do I ever really come out this way. Parking is plentiful and free in front of and around Macy's. Avoid parking in front of the mall as it gets crowded thanks ro thw awkwardly placed restaurants.

Stopped by yesterday to browse the various styles, colors, and patterns that Tecovas offers for an…read moreupcoming concert. The store was clean, the displays were stunning, and staff was friendly. Go pick up a pair of boots or an outfit for any occasion!

I was FINALLY ready to brand my first pair of Tecovas boots - Annie. I was immediately greeted and…read moreassisted by Jordan. Jordan pulled all the irons and reviewed the personalization form to fill. She double checked iron selections, confirmed placements and worked her magic. Once she was finished, she showed my daughter how and what to use to keep the boots refreshed. Jordan KNOWS Tecovas. She gave honest feedback on what I should get repaired and when it would be time to send for a full resole. Overall very knowledgeable and very helpful.