Jim is a great salesman and all around nice man. I am very happy with the car I bought from him…read more And his helper is equally nice and very helpful.

I had a deeply disappointing and unethical experience with Perkins Motor Plex in Mayfield,…read moreKentucky. My son and I had been in communication with them for almost a week regarding a vehicle they had listed for sale. After confirming the transaction details with my salesman, Logan Stout, I completed and submitted loan documents to start the purchase process. This morning, Logan called to inform me that another customer had expressed interest in the same vehicle. Despite my son and I actively working with them to secure the vehicle and being well into the purchase process, they allowed the other customer to buy it instead. This was not only a shocking breach of trust but also a glaring display of unethical business practices. My son and I had invested considerable time, effort, and resources into securing this vehicle under the assumption that our deal would be honored. Instead, they prioritized another customer, completely disregarding the commitment they had already made to us. This lack of integrity and respect for their customers is unacceptable and speaks volumes about their approach to doing business. I would strongly advise anyone considering purchasing a vehicle from Perkins Motor Plex to proceed with extreme caution, as their actions demonstrate they value profit over professionalism, honesty, or customer loyalty.

We bought a 2018 Honda Accord for our son. Within 3 months of buying it, we had to buy a new head…read moregasket which cost over $3,000. Then around 6-7 months after this costly repair, we had to replace the belt drive transmission which cost us $6000. So within our first year of owning the car, it cost us an additional $9000 . I contacted Perkins and all he would say is " I am so sorry." Well, I honestly doubt this. I believe they knew we were sold a lemon. We will never buy from Perkins again. We had bought 3 cars from them in the past, and we have learned our lesson.

All the people that worked there were so friendly and honest. They were totally upfront about…read moreeverything and didn't try to hide stuff from us. Their vehicles were all immaculate. The process was quick and so easy we walked in, found the truck we wanted, they handed us the keys and we took it for a test drive. They gave us a more than fair trade for our old truck and worked with us on a price for our new truck. I can't say enough good things about them, next time we're on the hunt for a new vehicle we'll definitely check in with them first.

These people are the most honest and friendly car dealers I've worked with. They will not knowing…read moresell you a car or truck that has issues. The Corvette I wanted to buy didn't meet their standards so they pulled it off the lot before I flew in from out of town to take delivery !! That's integrity and its very refreshing to see these days.

Bad customer service! Contacted them about a vehicle filled out credit applicatio. Got a message…read moreabout down payment, answered that and never heard anything back! I've tried several times to get in touch several times but still nothing. I even talked to a sales manager at the dealership. Still nothing! Now they have sold the car I was interested in! Very unprofessiona!

My truck has been at this dealership (Mayfield, KY) since June 8, 2023. Today is September 18, 2023…read moreand they still have it. I took my truck to them because it was losing coolant. They looked at it and stated that they changed out the coolant reservoir and that they test drove it and no leaks. I drove it home and it had already lost coolant. Took it back and then they said I needed a new head gasket. They changed the head gasket and stated that they drove it and all is good. Again, I arrive to pick it up and I have a check engine light on and a glow plug light illuminated. They keep it and try to repair that issue. I get a call again saying they changed the glow plug and that my truck is ready. I pick it up and break down on the side of the road 1.2 miles away from the dealership. There was diesel fuel everywhere. I wait on a tow truck on the side of the road for about an hour and a half. It gets towed to the dealership and I have to wait for them to diagnose it again. They state that I need a new fuel line. After replacing the fuel line I get a call that it's ready. I go pick it up and break down again, about 2 miles away. Again it has to be towed back to the dealership. They state that I need a fuel injection pump. This is all from my initial issue of losing coolant. During this process my truck had damage on it from lowering the cab onto the bed. They did send it to the body shop to be repaired. Communication is lacking. The majority of time I have to reach out to find out the status of my vehicle. A part was to arrive a certain day and that day would go by and I would reach out to get an update and the part wouldn't have arrived but no call or text from the service adviser. I asked if my vehicle was ready one day, and it was but wasn't contacted by the service adviser. The service adviser tells me about her work load. This is the last thing a customer wants to hear when they haven't had their vehicles in months. There is a lot of improvement needed at this dealership. Communication being at the top of the list. Hope this helps potential customers make an informative decision when having vehicle issues.

I have used purchase ford for years when it comes to car buying and car services. The staff are…read morecourteous and always willing to explain what your vehicle needs. When it comes to car buying I have never felt forced or pressured into a buy. Four vehicle purchases and countless great experiences with the service department keep me coming back.

From the owner: When you're searching for a trusted car dealership nearby that prides itself on providing an…read moreexceptional customer experience for everyone who walks through the doors, turn to Purchase Ford. Our Ford dealership in Mayfield is ready to help you with all your car-buying or -servicing needs, so visit us soon to get the attention you deserve.

My wife and I were on our way from Alabama to Kansas for a long race weekend. Left at 3AM on a…read moreFriday morning and stopped for about thirty minutes from Mayfield, KY at 6AM. Performing my usual walk around the trailer as I do every fuel stop I realized one axle had no wheel, no hub, trashed axle spindle.... No idea when it happened. No indications from the trailer. Pulled at 77MPH the entire time. I serviced all four wheels last Fall and topped off the wheel bearing grease in June of this year. Just goes to show, sometimes it just doesn't matter what you do things just fail. Anyway, after searching we limped our way over to Youngblood RV. After 8 hours with Youngblood's technicians trying to repair the axle we threw in the towel and started the return journey home rather than attempting another 8 hours away from home and then 12 hours back. If you ever find yourself in Mayfield, KY in need of anything related to RV or camping, or grilling, or golf carts, do yourself a favor and go to Youngblood RV. Ask for Trevor Youngblood. I took up 8 hours of bay time and use of his time. He didn't charge me a single penny. Class act people...words can't convey my gratitude for these folks.

Very very friendly and helpful. They listen closely to your RV problem and make any repairs as…read morequickly as they can. I consider myself lucky to have met these fine people. I had some siding come loose on my trailer and pulled into Youngbloods not knowing anyone. I was back on the road in a few hours with my siding repaired and some extra problem I was unaware of also repaired. And the cost was very reasonable.