I am more than happy with the service I received with Parker Ford in Murray Ky. I can't say enough of how well they treated my recall. Melissa in service was so proficient. They fixed the car in a day & even took it back in to rotate the tires that I had forgotten to ask them to do. I would highly recommend Parker Ford for servicing your vehicle. Thank you Parker Ford for being a great dealership! read more

Not your typical dealership. No high pressure, trip you if you try to leave. These guys are so nice, helpful and honest

Our Family has purchased 5 vehicles from them since 2018. They will go overboard to see that you are satisfied with your vehicle, and they stand behind what they sell. No pushy salesmen but will go the extra mile for you. read more

Great people, great products and great service. Parker Ford is everything you need in an automobile dealer. Ford has a vehicle that will meet anyones needs and Parker can keep you going. read more

Our Local Ford Dealership is awesome, Ms. Pam and Mr. Cody in the service department took control of our difficult situation and made us ecstatic that we have such a fantastic dealership right here in Murray. Customer service is hard to find these days, but not here. Communication and on time delivery was exactly what we received. If you ever need your Ford vehicle fixed or serviced, we wholeheartedly recommend you take it straight to Parker Ford. Feel free to tell them that I recommend their service. Thank You Ms. Pam, Mr. Cody and the whole service department for going above and beyond. read more

Parker Ford Lincoln Inc - Rolling Ford Style - Auto Repair Near Me - Murray, Kentucky

Regarding Service Dept. - Sent daughter to college, truck fully service at home, brand new expensive wiper blades put on her truck, she goes to Parker Ford for an oil change, they change the oil and take off her new wiper blades stated they were worn??? in 30 days, hard to believe, but she's 18 and paid for it. Second visit she came home for winter break, truck fully services by our family Ford dealership before leaving for college all filters were changed, then 5K miles later, took her truck in for a simple oil change, left with a $404.00 bill! They changed oil filters, which were changed 5K miles ago, and also stripped the oil plug! Called to let service dept know and they stated tech was let go a while ago, but nothing but sorry! Our daughter waited for this oil change and never was let know the cost before the work was done, just left with a large bill! Beware sending your college kid there for vehicle work or simply an oil change, bad business practices for sure! read more

I've bought 3 cars from Parker Ford, one new and two used. All the employees I've met have been friendly and outgoing, unlike most of the "big city" dealerships. I highly recommend! read more

Great service all around! The service department gets you scheduled quickly and then your service takes place when it is scheduled, you don't end up waiting for long periods of time. Highly recommend! read more

We are traveling ( Jan- 2023) in our 1993 Ford conversion van. We experienced brake issues. I called Parker Ford and they got me in at 07:45 AM! They found that both the front and rear brake assemblies were disintegrated! Our van had been in Storage for 3 years. They treated us with kindness and professionalism! They even provided a loaner car at no charge! They had our van repaired at 2:00PM the next day!! I recommend this company to anyone who needs quality vehicle repairs. read more

Super disappointed in this dealership. I emailed them Tuesday and Wednesday to check and see if a certain vehicle was available. I received no response. My husband calls on Thursday and advised the salesman that we live almost 6 hours away and are interested in this certain vehicle, but don't want to take that drive if it's not in great condition. He was advised the vehicle was available and in excellent condition inside and out. Friday rolls around I call and ask to see if a certain vehicle was available, a man answers the phone and I say hello I wanted to see if a certain vehicle is available. The man says sure and all of a sudden the phone is ringing and I get sent to voicemail. Wow.. wonderful customer service. Not. We drive up to the dealership and find the vehicle and start to inspect it. I find multiple scratches/door dings. I find on the back bumper white paint marks. The wheels and nerf bars were rusted, and the wheels were in rough condition. We open up the vehicle, and smoke & mold smell come wafting out. It was terrible!! I tell the salesman wow this smells like smoke super bad and he says "The previous owner was a smoker, we usally just throw some fragrance bombs in there and turn up the AC and that clears that right up". Wow.. so you didn't think to do that before I came? And secondly that is not going to "clear it up", the vehicle will always render that smell. I start to check out the car and the dealership didn't even bother to detail it. They knew several days in advance we were interested and driving 6 hours to come check it out. What type of delearship dosent bother to ensure the car is in detailed when they know a possible buyer is coming? There was no floor mats, the container tray for the middle console was missing, the cargo cover was gone, the cigarette lighter looked to be glued back in with gorilla glue and the glue was visible and leaking out the sides. The hinges for the bucket seats were rusted inside, the leather seats were scratched and ripped and in terrible condition. There was crayon marks on the door, the headliner was stained brown my guess from a smoker or water damage, dirt in the back seat, there was even ashes from a cigarette, and brown sticky liquid on multiple services. The car was in terrible conditon inside. When I brought to the salesman attention the floor mats were gone he acted dumbfounded, ugh you're telling me you've never looked inside this vehicle on your lot? I asked about the cargo cover and he didn't even know what it was. Now I understand this is a Ford & Lincoln dealership so they aren't as skilled with others pre owned vehicles from other makers but this salesman acted completely clueless. You knew this vehicle was in bad conditon and told me otherwise, wasting my time! I ended up spending 13 hours driving, and coming home with no car. I understand this is a business to sell vehicles but a little honesty about the vehicle would have been far better customer service. I would not recommend doing business here. This is the worst customer service I've ever experienced at a dealership. Said car was salespriced at almost $22000! I had the exact same vehicle in Excellent condition and less miles and paid less than what they had theirs priced and bought the vehicle in Jan 2015. read more

Parker Ford made our car buying experience easy. Everyone there was friendly and helpful and our salesman Tim went the extra mile to take care of us. I made the drive up from Nashville because they had a used vehicle we were interested in but also because of all the positive reviews I read about this dealership. After completing the purchase it's easy to see why so many keep going back. I would absolutely drive two hours to buy another vehicle from them in the future. read more

I wanted to share my experience that I had yesterday buying a truck from you all. Shopping online for a truck can be a daunting task! However after speaking with the folks at Parker Ford I decided to take the 2 hour trip to visit their dealership. What I found when I arrived was a team of sales and customer service folks dedicated to my satisfaction. They made for a very smooth transaction and I would highly recommend Parker Ford to my Family and Friends. When the need arises again for a truck I will return. Keep Up The Good Work! Sincerely, John Longbrake Encore Homes of TN read more

We had great service from Ryan in sales, he low balled me on my trade in value but hey i was expecting that so no disappointment, but he knocked off another 700 from the cost, ( I later sold the car for significantly more than the my trade in expectations) .... Ryan arranged financing..... and they gave a free oil change and tire rotation certificate. Overall I am quite pleased. read more

Bought my first vehicle from them when I moved here and will buy from them in the future. No pressure, no hassle service.

This is the absolute greatest vehicle purchase I have ever had , thank you David Parker. Was recommended to me by a coworker and was told he would do the right thing and he did that, to say the least. Super accommodating , non pressure transaction . Great inservice on the truck and just an overall unbelievable experience . All I can say is include them in your final decision making process on your next purchase . read more