I'm leaving three stars only because the staff were very nice and answered my questions along the…read moreway. I'd recommend if you plan to quickly drive thru. However, my priority when looking for a car wash is having the INCLUDED option to clean the interior super well afterward. If this is also you, save yourself the time. You have to pay for 4 minutes at a time to use the vacuums and on top of that, they don't even suction well. Felt like a waste of time and money. I wouldn't be so annoyed but I checked online to see if the vacuums were included prior to heading there and the website states they're free with a car wash (FALSE).

The $100 oil service was OK but when you add on another hundred dollars to check and change oil or…read morewhatever you did to my you to lied to my wife you overcharge you guys are actually a rip off !!! Never !! I will be using every media platform!!

This place is unprofessional and dishonest. I had an issue my plan charging me twice and tried to…read morereach out to let them know about the issue. They would not give me any info at the location, instead laughing and saying "good luck getting a call back." Don't give them your credit card info, pay cash - not secure.

The pressure of the water was pretty strong. It cleaned my car pretty good. If I'm in the area and…read moreneed a car wash I know where to go.

My car got clean, it was quick, and a decent price. Vacuums available. The location is convenient…read moreand not a hassle to get in and out of.

I love this car wash…read more Recently, they've made their vacuums free and that saves me quite a bit of money. I live close by and come vacuum out my car and truck each week for FREE!! It's been so nice keeping my cars cleaner in between washes. When I want to wash, I'll buy the most expensive wash, sometimes adding an extra shine or RainX for a few extra $$. The staff is always friendly, they'll prewash if I need it (or ask). Since they've made the vacuums FREE, it's a fabulous bargain. Also, I've run my car thru twice when it's especially dirty, no extra charge. They don't give any grief when I ask for a re-wash on the same day. Excellent service, excellent value. I'm a regular customer now!

This place is great - fair prices and the staff are awesome. I got my windows tinted almost a year…read moreago and somehow, unknown to any of us, one of my windows got a weird haze on it. I stopped by one day to have them check it out and they all happily looked at it and broke out several types of cleaners and got the haze off the window! I greatly appreciate this team of awesome people. The rest of my family's cars will be coming here for window tint & detailing. Logan

I went there because of the 581 5stars. Must have been all family or the just deleted all negative…read morereviews. I walk in and tell them that I want a complete interior,exterior and under the hood detailing. I have a 2026 Silverado ZR2 with 2000 miles on it. I used it to go snowmobiling in the mountains so it had road deicer and yellow pollen everywhere. The lady at the counter said "no problem we can do that. She never said anything else. She gave me a iPod with nothing on it but a place to sign to authorize the work. I was impressed with the guy working in the first stall which was on the other side of a glass wall. I told her that I was tired of taking my vehicles back to my old detailer two or more times to get what they missed the first time. I picked my truck up and she really emphasized the wheels, tires and wheel wells. I noticed that my factory side steps still had sporadic sand still on them. She said that due to the ruff surface that sometimes that won't completely come off. The truck looked good so I signed a blank iPad with signature spot showing only. After that I paid and got a receipt. It wasn't until I got home that I saw the terrible job under my hood. I opened my tailgate and nothing in the bed or 3piece tailgate had been touched. I called and left a message with my concerns. I was contacted before 8am the next by a gentleman. He said they don't do inside the box. WTF? Nothing was ever said about that! That made me go over my truck with a fine tooth comb. The only shampooing done on my carpet was the drivers floorboard around the factory clear plastic protector under the floor mat. Nowhere else. Ver evident because that was the only spot damp. Their website advertised supercar meetups once a month etc. That may be the case. It is GigHarbor. They seem to have the old guy behind the glass as a marketing tool. It worked on me. I didn't even notice the group of guy standing around 4 bays down. They are really who does the work or attempts to. The owner on his call did say to bring it back and he would see what he could do. I didn't because I didn't want to waste half a day screwing around so I didn't go back. He said he would do better the next time I have them detail it. Do they drug test the owners?. I pressure washed my side steps,under my hood and in the box myself. Over $500 for crap work. I think that's to cover that Gig Harbor overhead not the quality of their work. I would never recommend or go back to them. Here's some pictures to back up what I'm saying.

Total rip off. Not enough time to wash. Kept having to go back for coins. Spent $15 and had to rush…read moreas fast as possible just to do a basic wash because of time. Won't be going back

Always works, easy to pay - can use a card. Best self car wash in Tacoma-Seattle area.read more

Love brown bear car wash for the great service, quality and value. I have never experienced a…read moreproblem and they do a great job. They guide you in and keep you safe. They have a place to vacuum and inside to make purchases I recommend this location. Great value packages.

Does a pretty good job for a drive through car wash! Wish they would remove those blue paint tapes…read moreat the end of your wash

I have had two vehicles detailed by Pacific Avenue Auto Spa and both were completely cleaned beyond…read moremy expectations. I was most impressed with the interior cleaning. When I picked up the vehicles, the seats and carpets looked brand new. All dog hair and dust particles were gone. The owner provides excellent customer service. This is my go-to detailing shop. Highly recommend.

I absolutely love the job they did on my car. I had a gift voucher to get interior detail and they…read morewent above and beyond to make my car look gorgeous. I had some nasty stains on my seats that have been there for years and now my car looks brand new, I am so happy.

Visited the Brown Bear Car Wash in Federal Way and had a decent experience overall. The right pay…read morelane is very tight and the scratches on the surrounding panels make that pretty clear, so be cautious if you drive a larger vehicle. Compared to other car washes I've been to, this location felt a bit slower in processing the line, which could use some improvement. That said, the free vacuum area was super handy, especially for clearing out some trash I'd been putting off. I do wish the summer hours were extended a bit; it gets dark late, and it'd be nice to swing by after dinner. Overall, not bad just a few tweaks could make it much better. JY review

I love the people there! Especially Oscar! very nice kid helped me and had a smile the whole time.read more