The services are quick and easy. The prices are competitive, and you get a free wax when you buy a…read morepackage. The quality of the service is exceptional. It only took approximately 15 minutes for a full Brazilian and lip wax. The esthetician is very professional and nice. I love the entire vibe.

I LOVE IT HERE. I've been a customer for the waxxpot chain for a while and I recently bought the…read morewax pass. It's so perfect for my flexible schedule. Everyone is so accommodating at this location. Every specialist I've had is also so talented. Octavia did me right. Super quick and great attention to detail. This place is such a great investment for me!!!

This is such a great place. I've felt really comfortable here and have had a few lash lifts/tints…read moreand most recently a spray tan. Great service, reasonable pricing, excellent work. A great experience.

I had a facial the other day and it was lovely! All the products felt so good on my face....and…read moresmelled delicious! Rynn was so friendly and informative, explaining everything as she went along....and put up with my chattering away! Thank you, Elevate Esthetics for a lovely experience!

Buckle up buttercup, things are about to get crazy! I went into this blindly, not knowing what to…read moreexpect, so I'm going to give you all the juicy details. My hubby and i had dinner next door and I got the wild idea to surprise him by getting a wax. I looked at the website and found that it was an easy process to book a service and they had availability the next day before I could chicken out. I arrived early and checked in. There is a small waiting area with various potions for sale along one wall. It was very minimalistic, clean and modern. Watching the people walk by outside distracted me from what I was about to do. I noted that I didn't hear anyone screaming so it must be ok. At my appointment time this tiny little sadist came out and got me. She was sweet and soft spoken. We get into her room where she closed the door and told me to take off my pants. Just like that?!? No dinner? No cocktail? No niceties, just "take off my pants" while she's standing there? Ack! I shrugged it off, thinking she was going to clearly see everything anyway but eek. She told me to lay face up on the table and assume the butterfly position. I told her to be gentle because it's my first time. She explained about the wax they use and a little about the process. She asked if I had watched any videos or anything then giggled when I said no. She assured me I'd be fine.... The nice lady then begins to apply hot wax to my most sensitive areas. Starting along the top and sides. This is when reality kicks in that she's going to have to rip it off, and rip it off she did. I kept my cool, focused on breathing. While I was distracted she did it AGAIN! On the same area!!! At this point I'm considering calling this whole thing off, but then I feel hot wax in an even more sensitive spot! And it is running INTO PLACES!!!! Into!!! Then I'm really concerned because I'm worried she is going to just flat out rip my lady parts off!!! Can that happen? Will I die? And then, she rips the wax. The most searing hot pain I have ever felt in my life rips the very breath from my body. You guys? This is worse than child birth. I've had four kids with horrible back labor and this was worse!!!!!! Then I feel the wax on the other side. At this point, I'm clutching my hair in my hands, sweating, tearing up, barely breathing, I mayyy die after all. The nice sadist lady notices I'm shaking and says she going to give me a minute. I whimper out a breathless thanks. She tells me that I'm halfway through the worst part. Ugh. Then sends me back into it. I felt my soul leave my body. But then she re-waxes those same areas several times to "get the little hairs" that had been left behind. I think she was just enjoying herself by causing me pain lol. So then it's over, right? Wrong! Now she tells me to hug my knees to my chest so she has access to my OTHER sensitive area. I start to quiver and she tells me it's the easiest part and quite honestly, she was right. NOW it's over, right? Nope. Now she wants to tweeze any strays she sees. I'm thinking to myself I've used tweezers a time or two, this part will be fine. I was wrong. Very wrong. It literally felt like she dug the tweezers deep into my pores themselves and rooted around for things. After a few tweezes she decides I've had enough since I was in so much pain and my skin was very angry at us. She finished me off with a soothing serum that she says will help with the irritation and prevent ingrowns and suggested that I purchase some to use at home. At this point I will do anything to get out of this torture room. I go to check out and they offer me a membership package because apparently people choose to do this to themselves more than once? I don't know if I'm those people. There you have it. The good, the bad, the ugly. Now that it's over it's almost like getting a tattoo. It hurts like hell but you think "I did that" and survived. I don't know yet if I'll do it again or not but we shall see....

I had an 8:00am appointment today, however I arrived the lights were out and the doors were locked…read more I waited for about 30 minutes still nothing. I then received a TEXT not a phone call stating that the made a scheduling error and if I could come at 10:30. So unprofessional. My concern was if I made the appointment for 8am and had waited for them to finally come, how would they have accommodated me? Nonetheless. I didn't even pursue service with this business because I was so turned off with the lack of good service.

I have been seeing Kiki Behr for about a year now for multiple needs. I have seen her for waxing,…read moreeyebrow and lash tints, lash lifts, henna tints, and in the next couple weeks an appointment for microblading. Her professionalism and upbeat personality are second to none. You are always welcomed into a clean, well maintained, comfortable atmosphere. There are no stupid questions regarding her services and she is extremely knowledgeable regarding everything she offers. I have recommended a multitude of friends to her and each one comes back to me singing her praises. My 9 year old, to her misfortune has a unibrow. After much thought I brought her to Kiki to help get it under control. Not only was my 9 year old beaming with delight after her first eye brow wax, this momma was happy seeing a very naturally shaped brow without too much arch attitude. Go! You won't regret it.

Kiki does excellent work. She's very professional and helps you feel as comfortable as possible…read more Waxing can be very vulnerable, so I appreciate how warm and compassionate she is during the entire process. She also works quick and efficiently. Everything is kept very clean and organized, so I can trust that they maintain high sanitary standards. I wholeheartedly recommended patrimony Behr and Bush for your waxing needs.

I have patronized this salon for quite a few years and have referred many people I know because of…read morehow great the service was. The experience I had today with a front desk staff member over the phone was extremely frustrating and left me feeling that they truly don't value their guests nor their patronage. Their lack of help, compassion, understanding or concern for their guests is nonexistent. Please don't waste your money here, they clearly don't value their guests.

The receptionist was very cold and unwelcoming. My 80 minute spa treatment was over in 55 minutes…read more The therapist wasn't ready. The product was cold when it was applied. Brrr!! Final straw. I really looked forward to the final application of lotion- it never happened. When I asked, she gave me a small bowl of lotion to use in the dressing room. For $160, it was a huge disappointment. To owner: preserve your investment--retrain receptionists and therapists.

I booked a Swedish massage. I told her medium to light pressure and had to tell her to stop 4…read moretimes as she was causing me to have muscle spasms. It was painful and I told her. When she asked me to turn over, I couldn't understand her so I asked her if she wanted me to turn over and she gave me an attitude. When she was done she just left. I gave her a tip but probably shouldn't have. The ceiling looked nasty and the massage room was cold. No warm blanket and no bolster for the ankle or knees.

5 Stars - Transformative Massage Experience with Ling Wimple…read more Last Sunday, I booked a last-minute massage at Kettering Spa because my neck and back were really bothering me after a weekend of yard work and moving. I had never been there before, but their great reviews and an open appointment made it an easy choice--and I'm so glad I went. My massage therapist, Ling Wemple, was absolutely amazing. She was incredibly thorough and clearly very knowledgeable. Not only did she use effective massage techniques, but she also incorporated stretching and other therapeutic modalities that really targeted my problem areas. From the moment we started, she focused on my concerns with professionalism and genuine care. I felt noticeably better right away--Ling truly went above and beyond. In the past, I've enjoyed massages, but typically only went if someone gave me a gift certificate. After this session, I realized the true therapeutic benefits of massage. It's no longer just a luxury for me--I'll be scheduling regularly with Ling moving forward. Highly recommend Kettering Spa, especially if you can book with Ling!

This review is for the Liberty Center location…read more I had a great experience with customer service - booking online was kinda weird but in person experience was great. They didn't talk a ton during the appointment (which I love) unless I wanted to chat and when we did he was super nice. My nails looked great and lasted a long time. They give complimentary wine, beer, or sodas. I would return.

My daughter provided inspiration picture. After she came out to my car, I took her right back…read moreinside and 2 ladies talked me into thinking they were good. These nails should have never left the salon once like this, let alone twice. So now I'm out $95 and have to take her elsewhere to get them fixed for her special day