I loved everything about my experience. The owner was friendly and explained everything about the…read moresalt room and her facility.

Enjoyed the experience. It was peaceful and serene. Clean area. Helpful staff. Clear pricing. Easy…read moreto schedule the room was spacious and the chairs were ok.

First of all, this place is completely FLAKEY on appointments. Stylists call and cancel - who does…read morethat?? TWICE, TWICE in the SAME week I had my appointment canceled BY THEM. I've been trying to get my hair highlighted for THREE MONTHS and the girl who does it can't seem to understand what highlights are.....3 HOURS in the chair and my hair is the exact same color. Scheduled another appointment 3 weeks later and she cancels. Then the RE-SCHEDULED appt is canceled. RUN, DO NOT WALK away from this place

Saundra (at Centerville) is an incredibly talented / patient and kind esthetician…read more Had my first brow lamination and dermaplane facial... fantastic results.

This was my first experience with a new stylist and I love my new cut. She actually enhanced the…read morecurls, that weren't prevalent in the last cuts I had. Also the new product she recommended, hydrated my hair and makes it feel so soft. Colleen is outstanding and does an excellent job listening to your requests and finding a cut that meets you style. She is a gem!

I would go there just for the head massages that comes with your hair wash and shampoo!! Kayla is…read moreabsolutely awesome and relaxes me so much that I need a blanket and pillow. Colleen is fantastic and takes the times to consult with you each and every time rather than saying "according to our records this is what you had last time, want the same"? This is definitely not like other spas and her attention to detail, myriad of services, and the positive energy from 252 and it's staff will bring you back for more. Visit 252 and you'll never want to leave!!

My massage that my mother I received was a sweedish massage and when I tell you, it was absolutely…read moreamazing and well needed. It was amazing. The young ladies that her and I had were very gentle but firm enough where we were very relaxed. They made us feel very welcome and comfortable, and I would highly recommend you treating yourself to a massage at least once a month.

I have been to this location many times for facials, massages, and most recently a pedicure. This…read moreis going to be slightly more expensive than your typical spa/salon experience, but it is so worth it. The ambience is incredibly relaxing, you get to take all the time you need in the relaxation room to prepare for your treatments and decompress after. They offer you drinks of your choice and overall, just make you feel like royalty no matter what specific experience you're paying for. I've given many gift cards to family and friends, and this is a go to destination for me.

I had my first time coming to get my hair cut here. I had Christine as my hairdresser. She was…read moregreat! She listened to what I wanted and gave me a cute stylish cut. I also got a complimentary 2 minute facial. It was so nice and relaxing. I have never heard of any other salons that do that. It was so nice. This place is really a treat to come to. The place is really big. They have different floors depending on what your getting done. I definitely will be back again to get my hair cut again but I may have to come back sooner for a massage!

I love the massages I get there. If you go often they arrange a standing reservation for you to…read morealways have your spot with your favorite person. They always offer a drink before and after, and hydration is very important to skin recovery.

I affectionately call her Sandie with the magic hands. I've been going to her for years and send…read moreALL my fiends there. I adore everything about my experience with her and have made regular appointments a way to invest in myself.

From the owner: Massage Tech, esthetician,and independent distributor of UltraCell full spectrum CBDread more

I booked a deep tissue massage with Amanda, but unfortunately the experience did not match what I…read morerequested. The massage pressure was very light the entire time. About halfway through the session, I politely asked if she could apply more pressure. She acknowledged the request and said "ok," but the pressure remained the same for the rest of the appointment. When you book a deep tissue massage, you expect noticeably firmer pressure, and that simply didn't happen. Unfortunately, the session ended up feeling like a waste of both time and money.

I had previously rated 5 stars. Mike is the best therapist I have massage me. Now I am dropping my…read morerating to 1 star, if I could leave less I certainly would. Very dissatisfied with the recent lack of customer service. This company is not worth signing with. My massage was shorted 30 minutes. When I called to fix the situation the receptionist repeatedly told me how wrong I was. I did not enjoy that at all. I'm pretty sure this is the second time this has happened where time was stolen from my massage. I asked to speak to a manager, none available. I was told I would receive a phone call within 48 ; no phone call back. I called the next day to speak to a manager, no manager available. Doesn't seem like there is even a supervisor on Staff. Finally received a phone call from a manager and I had to return their call a few days later I explained the situation and was offered to come back get the 30 minutes I had already paid. Just to get my own service that I paid I would have to drive 30 minutes there. The manager said there was all kinds of "computer glitches" that day. Absolute minimum as far as resolution. It took me 5+ phone calls just to get them to take me seriously. I decided to cancel my membership I've had for 5 years, once again I called and talked to the receptionist. Didn't seem concerned with the issue one bit, zero care for the customer. I was told I would get an email immediately to cancel my member, no email several days later. I just want to cancel my membership and not continue for this company to steal from me and cause me this much stress. This company is in the business of making money not hospitality. The staff seems inadequate to deal with problems. I searched for corporate phone number or email, found none. There has to be someone within the organization than can fix customer service issues. Do not sign their contract. There are plenty of other spas that will treat you better

I can't recommend this spa enough! Their deep tissue massages are truly the best I've ever had. The…read moretherapist is incredibly knowledgeable, professional, and skilled at finding and relieving muscle tension without making the experience uncomfortable. I left feeling completely refreshed, relaxed, and pain-free. I also get my eyelash fills here, and they are consistently flawless. The lash technician is an expert who takes the time to create a full, natural-looking set that lasts and always looks beautiful. The attention to detail and precision are unmatched. The entire staff is friendly, welcoming, and highly professional, and the spa is clean, relaxing, and inviting. If you're looking for expert therapists who genuinely care about providing exceptional service, this is the place to go. I always leave feeling pampered and looking my best! I have going to this location for 3 years and I make my appointment online with ease.

I booked a Swedish massage. I told her medium to light pressure and had to tell her to stop 4…read moretimes as she was causing me to have muscle spasms. It was painful and I told her. When she asked me to turn over, I couldn't understand her so I asked her if she wanted me to turn over and she gave me an attitude. When she was done she just left. I gave her a tip but probably shouldn't have. The ceiling looked nasty and the massage room was cold. No warm blanket and no bolster for the ankle or knees.

Absolutely enjoyed my message. Decided to have a day of self-care. Called Massage Remedies and was…read moreable to get a same day appointment. Met Marleen, the massage therapist. She was friendly and professional. She applied just the right amount of pressure and I was so relaxed. The atmosphere was calm, and clean. COVID protocols were followed whenever possible. Trust will use Massage Remedies again!

Marlene has done wonders for my back and shoulder. I had been struggling for over a year after a…read moreriding accident with my hand swelling and losing feeling in my arm. I had tried chiro and acupuncture with no lasting results. After my first appointment I could already get my rings off my finger the next morning and move my shoulder! I have been on a 4-5 week schedule ever since and cannot express the difference it has made! Marlene is professional and highly skilled at what she does. She listens to your concerns and really easy to schedule with. I cannot say enough good things about her and have referred her to several people I know :)

I have patronized this salon for quite a few years and have referred many people I know because of…read morehow great the service was. The experience I had today with a front desk staff member over the phone was extremely frustrating and left me feeling that they truly don't value their guests nor their patronage. Their lack of help, compassion, understanding or concern for their guests is nonexistent. Please don't waste your money here, they clearly don't value their guests.

The receptionist was very cold and unwelcoming. My 80 minute spa treatment was over in 55 minutes…read more The therapist wasn't ready. The product was cold when it was applied. Brrr!! Final straw. I really looked forward to the final application of lotion- it never happened. When I asked, she gave me a small bowl of lotion to use in the dressing room. For $160, it was a huge disappointment. To owner: preserve your investment--retrain receptionists and therapists.