Honestly, I'm surprised MR wasn't on Yelp. I came across them years ago when I saw a 5k that ended…read morewith lots of beer tasting. From there, I began trying their other races (distance ranging from 1 mile to an Ultra Marathon (31 miles). You can pick up your bib from the store in Bedford or on site. Recently, I went looking for trail running shows and I think Melissa (I think that's what I heard) is psychic! I told her my measurements and what I was looking for. Then she went to the back and returned with 4 different types of shoes that all looked and fit great! Ultimately, the Hoka Torrent 2 won, which I was thinking of getting at some point since I never had Hokas. Aside from shoes, they have the basic runner needs like running gels, salt sticks, rollers, socks and other clothing. All in all, if you're a runner or looking to become one, swing on by! They have an amazing community and definitely know how to up your game. They also have a club membership fee for 10% discount.

Do not run one of their races. If you win you get a "coupon" to use at their store but you only can…read moreuse it on certain items over a certain amount. Very lame award especially due to the limited stock. Then they ship the wrong order and will not honor the sale price. John is very condescending when you complain about their "awards" and customer service.

I came in to Alec's today looking for a new pair of brooks. When I walked in, I was greeted by…read moreseveral staff who seemed to love their jobs. When I was ready to start trying on shoes, I was assisted by Kaitlyn. (sorry if I'm spelling your name wrong!) Kaitlyn was extremely knowledgeable about every shoe on the market. She was able to go into detail when answering all of my questions. She was also extremely patient and kind. I knew what I was looking for and ended up going back over to the clearance section because the shoe I wanted had sold out and I did not want to order anything. I ended up walking back over to Kaitlyn because she knew what I was looking for. Kaitlyn was so incredibly kind and patient that I did not feel rushed or pressured. She had the best attitude and the best costumer service I've ever seen. I would rather spend more money and shop at this store, than order anything online or go to any other store because the customer service is phenomenal. Thank you so much for your help today!

As a longtime customer of Alec's Shoes in Nashua, the experience I had today was incredibly…read moredisappointing. Over the years, I've spent thousands of dollars there and referred numerous family members and friends because I believed they stood behind the products they sold. Unfortunately, that trust is gone. I purchased a pair of Clarks on May 9th specifically for an upcoming vacation. After wearing them ONCE to dinner, I realized they were too snug and needed a wider size. I returned to the store June 9th with the original box and receipt, fully intending to exchange them for the exact same shoe in a wider width. The only issue? The soles showed the slightest amount of wear from being worn once. Despite the fact that I was requesting an exchange--not a refund--and despite what I believed was compliance with their stated return policy, I was told the shoes were no longer in "new condition" and could not be exchanged. How exactly are customers supposed to determine whether a shoe is truly comfortable and fits properly without wearing it beyond a few steps in a store? Shoes often feel different after an actual outing. Refusing to exchange a pair that was worn once for a few hours is an unreasonable policy, especially for a retailer that charges premium prices. I have never minded paying more for quality footwear and good customer service, but this experience demonstrated a complete lack of flexibility and customer appreciation. They clearly don't value their customers and don't care about anything other than making that initial sale. There are plenty of other shoe retailers offering the same quality products with much more customer-friendly return and exchange policies. After years of loyalty and thousands of dollars spent, I can no longer recommend Alec's Shoes and would caution others to carefully consider their return policy before making a purchase. If you wear the shoes even once to determine whether they actually fit comfortably, don't expect any accommodation if they don't work out. **I was so surprised by the way they handled the situation that I took photos of the exchange to share with this review**

Suley's saved me $340! After buying my son's uniform kit for $400 I found out I ordered the wrong…read morenumber, the company would not allow me to reorder the jerseys only and I was told I would have to reorder the entire uniform kit. I contacted Suley's and asked if they could remove the number and replace with the new number, I was told they could, I dropped off four jerseys, I was expecting the process to take days but much to my surprise, they were complete within an hour! Also, the jerseys that had not been washed looked like the numbers had been freshly pressed, not one bit of residue from the original number, many thanks to Suley's and their amazing staff.

the harry potter looking lady that works there called my little brother a liar when he tried to…read morereturn an unworn jersey. said she could smell the laundry detergent on it which wasn't true. being an asshole to a 15 year old is crazy work so if your down with that by all means give them your business.

After the demise of our 12 year-old Subaru and getting a Honda CRV, we needed roof racks for the…read morenew vehicle. We decided on REI because of both, the good service, available items, and quick ordering. And as well, they installed the roof racks. Gene, the main installer, did an absolutely wonderful job. One part of our order came damaged and the store was able to trade it for a stock part at no cost and without endangering the time pressure we had to get it put on the car due to an upcoming trip. Flawless service and we left happy.

I use REI wherever I can find it from coast to coast. My go to is Scottsdale AZ but Bedford,…read moreAlbuquerque and Santa Monica are fantastic stores though Santa Monica is closed, I think. Their service and product offerings are consistent and high quality. I hope they survive as their price point is right on.

I have been doing business with PFE at this location for more than 10 years, purchasing cardio…read more(bike, treadmills) and weight equipment (bench, weights, multi-purpose rack, lat machine, etc.). I have always been impressed with the service and quality, but a recent experience with a piece of equipment that underperformed reaffirmed my commitment to PFE. They were diligent in working with me until I was completely satisfied. I had a chance to meet people in sales, customer service, repairs, and delivery and all were top notch. I look forward to another decade of doing business with this company.

When I was in the market I researched many local places and even some online options for an…read moreelliptical machine, after the usual scratching and sniffing my wife and I went to their showroom. I specifically needed a (precision) custom machine that would work well with the lower ceiling in the basement and my weight. The staff was courteous and helpful and was able to recommend a perfect machine that works specifically for me and my needs. Placing the order and delivery was a snap! What more could you ask for when purchasing higher end fitness equipment!? I can not comment on the service and warranty aspect of PFE because I never had a problem OR service issue, which is one of the reasons why we decided on a local fitness machine that simply IMO would not break under normal use.

Just landed my new Old Town Sportsman 106 PDL from these guys. Was searching high and low then…read moreMountain Road Trading came through in the clutch! Woot Woot! Great service too! Pete B

I want to thank the new owner and staff solving my kayak problems. How to mount . on honda fitt…read more With spoiler. And setting me up to go!!!! Very patient solving my delemnia.

Awesome professional knowledgeable staff griffin and Nick(manager) help us choose the right bike…read moreand gear. If your looking for a solid bike shop look no further, test drives, bike maintenance, and a huge selection of inventory

Bought three bikes from here. Very professional and worked with me to find the right bike. I…read moreappreciated the amazing service. Also, helped me with peripherals and appreciated my military service. Highly recommend this shop!

Knowledgeable and helpful staff, terrific selection for both field and box lacrosse. Mr. Sullivan…read morenot only knows his stuff, but is a master stringer for girls and boys sticks. Highly recommend!

I live in Iowa where lacrosse is just starting to develop so we don't have any sports stores that…read morecarry gear to try on or buy. I stumbled on a Facebook video that Lacrosse Loft posted and contacted them. Dan helped me so much sizing my 10 year old for gear over messages and just completed our first of many sales through them. Very helpful, polite, and knowledgeable. Thank you, Lacrosse Loft.