Pure IT Solutions

Once again Laptop Repair Geeks of DC came through with flying colors....this time they my son's…read moredesktop got the Blue Screen of Death and Darnell came to the rescue and fixed the issue promptly. They truly are the best of the best! Can't say enough good things about them! THANK YOU!

Great service and kept me updated daily about my computer! Picked up and dropped off my computer…read morewhich made things way easier. Darnell was extremely funny and felt safe around him as a woman in the city.

My Computer Tech

(25 reviews)

Crystal City

In December of 2025 Niko rebuilt my MacBook Pro, and it has worked beautifully ever since…read more Recently the battery on my Apple Watch was running down, so Niko ordered a new battery which was delivered overnight and fixed in a few minutes the next morning. He also installed a new watch band for me at the same time. Niko is fast, reliable, professional, and affordable. I highly recommend him and his work.

Nico was the first to respond to an inquiry regarding my son's computer issue. In fact, his…read moreresponses were quick and his communication via texts were clear and often with updates. He was able to identify what the problem was in reasonable time and offered multiple options for the repair with fair pricing. He also identified another issue with the original hard drive set up. All in all, it was like we were getting a new computer for half the cost! When we took the computer home and turned it on, it started making loud noises. He identified the issue right away when I advised him of it and we took it back the next day for a quick fix. So glad we went with Nico. He has a six month warranty on his repairs. He will now be our Computer Tech!

Computer Plus

(46 reviews)

Georgetown

BEWARE. If you have $100-250 dollars to throw in the trash and an abundance of free time, then this…read moreis the place for you. Called in advance to ask about how I needed to prepare my computer for servicing and took appropriate steps. Typed up and printed out my contact information should the technician need to ask any questions along the way along with explicit services I needed done: (1) annoying malware removal (2) hard drive memory reallocation. Neither was done. To be clear, the malware was pretty minor - limited to Chrome web browser - I just didn't have the time to hunt down the source myself. Also, the company lists "PC & Mac Virus Removal-Data Recovery-Repair Service" AS PART OF THEIR TAGLINE (google: "computerplus georgetown dc") but couldn't remove even a minor browser malware. The sad part was when I came to pick up my laptop, the person at the register just took my money without blinking an eye and no attempt was made to rectify or refund the $200 I donated to their business. At least a "sorry, we couldn't fix your machine" and I would've respected their integrity - but I have little evidence of that from my own personal experience. My advice, is that if they quote you anything above $125 dollars and there is nothing critical on your machine you need to retrieve, you should seriously consider just buying an old refurbished or desktop computer for $200-300 instead and starting fresh. That is ultimately the path I took. Computers these days are pretty cheap as long as you're open-minded to the brand, device, and model.

Computer Plus fixed my custom PC twice in two years. Both times the wait time was reasonable, and…read morethe noted problems were 100% gone. Both times they told me the price before working on it and it was completely fair for the services rendered. I say that as someone with some experience in repair rates - the price is reflective of a repair technician with over twenty years' experience, and not an over-charge. Best Buy is going to give you the customer service a national chain provides - none. Other smaller shops handle primarily tablets and phones, sometimes laptops. This shop is going to fix your computer, laptop or Apple product to the highest standard.

Techy

(33 reviews)

My laptop would not charge. I called for them to fix it. As of today and every day since I called,…read moremy laptop doesn't charge! I am sorry. I wrote a review 3 weeks ago and I dont know how to edit or remove it, but my laptop does not work. Now I have money that isn't a problem, but good quality service is hard to find. I called tecky multiple times telling them my laptop was working for a few minutes and then died completely. I've used 2 different new chargers and it still doesn't work. They want to Charge me again, I already paid $200 for what they said was just plugging it in and it worked for them. When I first called back they didn't try to come and look at the laptop again. And today when I called they basically said it was my fault and hung up on me. They hung up on me. I gave them a chance, wasted $200 dollars and now they want me to pay more for the same problem. Unless you have a degree in computers, even if you do, don't waste your time with them. Unprofessional and a Waste of Time. I even gave them a $18 tip!! Don't waste your time!!!

I've had a couple of great laptop repair experiences with Techy. In both cases they were upfront…read moreabout pricing, fast, and communicative. For my most recent repair, they picked up my macbook from my home, replaced the battery, and delivered it back to me in, no exaggeration, 2 hours start to finish. (I didn't pay any extra rush charge or even say I was in a hurry or anything.) I don't think I've had a repair anywhere else that was faster than like 2-3 days before I got the computer back. Another time I asked about a very specialized problem that they don't deal with, and they were totally upfront about not doing it and directed me to someone who could help. Also a great sign. And both repairs are still working great, so good quality as well. I'm going to be sticking with Techy for any future repairs!

Advanced Computer Support

(32 reviews)

Tenleytown

They fix computers. So far replacement of a fan and addressed a memory issue…read more Great techs and good customer service. Highly recommend

Really great customer service and communication. I brought a dead computer and iPod and he was very…read morehelpful and realistic with me about what I could do.

Geeks on Site

(1 review)

Service operator called stating someone would call the next day @ 12:00 noon to touch base but no…read moreone ever called as promised with technician making surprise visit circa 4:00 pm catching me off guard. Service technician sent not knowledgeable in sound softwares that she failed to fix despite my describing problem before visit. Only benefit out of whole visit was determinations made but no repairs and no improvement shade in software performances. Overall not impressed and disappointed with hoe visit and not worth $275 paid. Technician sent not trained in problems I had therefore did not seem qualified to tackle issues.

From the owner: Geeks on Site is dedicated to providing high-quality, fast audio video installation, computer…read morerepair, smart home installation, home theater installations, security camera installation services, and more for homes & businesses nationwide. Your device health is important to us! We want to provide a seamless computer repair service with your satisfaction guaranteed. When you work with Geeks on Site for fast computer repair and TV mounting installations in your area, you are choosing expert services only Geeks on Site can provide. We have the computer repair you need anywhere you are, so you'll always find us when looking for computer repair near me or TV mounting installation near me in Washington D.C.

On The Go PC Repairs

(28 reviews)

My experience with On The Go PC Repairs was good and the repairs were done timely -- over a two-day…read moreperiod. A very nice person from On The Go even delivered my computer to me on Saturday, when their business location downtown (a shared office space) is closed. Greatly appreciated the excellent service.

My girlfriend took her computer here to get fixed. Weekly, they promised they would either have it…read morefixed, or they would call her each Friday. For two months they never contacted her once, and would make excuses for why they have not. Completely unprofessional and would not even give a full refund. There are plenty of better options in DC.

uBreakiFix by Asurion

(311 reviews)

Cleveland Park

Fantastic service from Bill (Bethesda)! He very quickly evaluated the problem with my android phone…read moreand repaired it quickly and efficiently. I'm seriously challenged by modern technology, and my sons are Apple only people (i.e., their eyes glaze over when you mention "android"). Accordingly, I was grateful that Bill was able to disregard my lack of knowledge without making me feel stupid. They now have a loyal customer for life.

I'm very happy with the customer service in this store. I like their honesty. I trust the staff to…read moredo their job very well.

Pure IT Solutions - itservices - Updated August 2026

People found Pure IT Solutions by searching for…

People who viewed Pure IT Solutions also viewed

Race Auto Parts Recyclers

(I left this review in several places on-line)…read more They towed my totaled car to their yard, and gave me some $ for it. They were very polite, and although they had a full towing schedule that day, when I told them my terrible experience with LKQ (see my review their), and that I was getting charged $$ for "storage" at a temporary lot, they squeezed me in almost immediately. Their tow truck driver was very polite, even though he had to wait a few minutes for us (traffic signal maintenance, who'd a thunk?), and asked us three times whether he had given us our check. (He had.) So if you need a car junked, call Race.

Electroworld

3.0

(4 reviews)

This is a sub-par establishment that deals in low end cell phones. You know this kind of place. The…read moreonly reason I set foot in here is because UPS decided to leave my package there when I wasn't home. I called earlier this week to find out how long they would be keeping the package before returning it. They said Saturday. I said OK, I'll be there Friday night, is that OK? Sure, they responded. You can probably imagine where this is going. I got there on Friday evening and told them I had a package waiting for me. They went in the back and said there is no package for me. I recounted my earlier conversation. They said, well, we probably returned it today. I asked them to check again. They refused to look again, just reiterated that there is No package. I asked to speak to the manager. No manager was there. I asked for the manager's contact information. The clerk refused to give it to me. I asked when the manager would be there next. The clerk said Monday. I asked what the manager's name was. Julio, the clerk responded. What's his last name? I asked. The clerk refused to give me that information. OK, what's your name? The clerk paused. Sauntee, he said. And what's your last name? I asked. The clerk refused to tell me. So if your package is rerouted here, my only advice to you is go get it immediately because they will Lie to you about how long they will keep it, and then send it back. Also, by the way, while I was there I heard the clerk giving extremely bad information to another customer - the clerk said that the customer's modern Samsung phone did not have working Bluetooth. The customer was incredulous, rightfully so. As I was leaving I told the customer that the clerk doesn't know what he's talking about, that all modern phones have Bluetooth, and that the clerk is trying to make you think that this function just isn't supposed to work even though it should. The customer laughed and said he was well aware of this. Avoid Electroworld.

I have nothing but good things to say about the guys who work there. I had sprint for five years…read morealways issues and friend told me about this place back in the days of pagers about them, yes I had a pagers with Electroworld. I called myself upgrading when I went to sprint for a cellphone. NOT!!! I had to go back to the neighborhood to get the REAL DEAL PHONE AND PLAN IT WAS CHEAPER $40.00 A MONTH!!!

Natura Care

4.4

(11 reviews)

They came out to do our carpets a few years ago when we bought our house - did a really good job,…read morefriendly and professional. Just e-mailed them today about price-matching another company offering a better deal and they sent back a really rude response basically bad mouthing the other company, which I really don't appreciate. It's unprofessional and inappropriate. I went with the other company and got not only a better deal, but great service.

Bill was great. Personable, easy and prompt. Did great work at FAR less than any other bid...and…read moreused products that got the carpet super clean and didn't leave my house smelling like a chemical factory. Bonus points! thanks, Bill - great work.

DAG Tech

4.0

Good techs! - A long time ago, I was a tech support rep working for an ISP. I've known good techs…read moreand not-so-good techs. I don't work for DAG Tech, but I've had them assist me before. DAG Tech is staffed with good techs. They are competent, efficient, professional and pleasant to deal with.

Upright Carpet Cleaning and Commercial Service Enterprise, LLC

3.8

(6 reviews)

Upright Carpet Cleaning was on time, however, I came home two hours later and my carpet was still…read morewet! Mind you, they never told me the drying time for the carpet and they never explained other options of services. I could have easily opted for a lesser drying time! I could have used Stanley Steamer and probably paid less! They could have offered a discount for first time customers! Just wanted the money! I would not recommend their services based off my experience!

I am very unhappy with Upright Carpet Cleaning. They came to my house today to clean my carpets…read more The carpets looked and smelled good but after they left we notice a lot of water still in the carpets. I immediately called them 3 times to let them know my concerns and even text them pictures of the water still in the carpets. I did not receive a call or a text back from them. I think its very unprofessional to not return a customer call especially when excess water can cause mold and mildew in the house. The water was so bad that it saturated our house shoes. I feel that when you are paying for service you should receive a courtesy call back. Very unhappy.

Loredo Enterprises

I needed a document to notarize and I called the number to make an appointment. The person was very…read morepolite and I got the job done in five min. It's a small business inside his house. But they only take cash. So just be mindful.

Computer Plus

I was very happy with Computer Plus. They did a quick diagnostic of my laptop and ordered the…read morenecessary replacement parts immediately. The price was very reasonable and the only waiting I had to do was for the part to ship. The Arlington location is a bit hard to find but is actually a very convenient location.

Quick Messenger Service

4.2

(11 reviews)

Maybe you're lazy. Maybe you're incredibly busy. Either way, Quick Messenger will not judge you…read more What they will do is quickly and efficiently pick up and drop off things for you at a reasonable price. The process was quite simple: I called. I told them the pick up and drop off address. I gave them my credit card number. I waited. Super easy. A gentleman was at my apartment in less time than it takes for pizza delivery to take place and dropped off the package within the next hour. I then received a confirmation email indicating that the package had been successfully delivered. My quote was originally $25 but if you mention Yelp, they have a special going on right now where you can get 25% off of your first order and they honored that. With gas prices being so high and traffic so terribly congested around here, it's a pretty good investment if you need something delivered in a jiffy!

I've used QMS a few times, but this time they hit it out of the park with their ability to get the…read morejob done. I had over 20 deliveries needing to be delivered in a time crunch and they got it done. Michael was SO SO SO helpful. I called him a million times changing addresses and times and he was so accommodating. Game changer.

Tumbldry