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    Computer Plus

    4.3 (46 reviews)
    Closed Closed

    Services - Computer Plus

    Mobile phone body repair

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    11 years ago

    Had my macbook air battery replaced (Apple said they couldn't do it) and it works great. Very friendly and knowledgeable. Highly recommend.

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    13 years ago

    I'd like to write a review, but these folks never seem to answer their phone or return messages...

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    Page 1 of 2

    Ask the Community - Computer Plus

    Review Highlights - Computer Plus

    Phillip was very reassuring; yes, he could retrieve the data and no, it probably wasn't worth fixing the old machine.

    Mentioned in 11 reviews

    Read more highlights

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    Best Buy Columbia Heights

    Best Buy Columbia Heights

    (180 reviews)

    $$

    Columbia Heights

    I came in here in hopes to find an accessory for my iPad. I had no idea where to look in this store…read moreand wandered for a bit. I literally went to the back of the store towards because it felt like the right area to go. No luck with that train of thought because there was nothing in this area. Surprisingly the area I needed to look in was exactly right inside the entrance to this store. After finally figuring this out, I stood in front of the items and tried to figure out which item would fit the model of iPad I had. It didn't help that they had the items in bulky theft deterring cases. I know why they had to put them in these, but it made it hard to figure out if each one of them would fit my iPad. It was quite the ordeal to pick up each one, attempt to read the backs of each and then switch up. It didn't help that I had a bag with me with items in it and I didn't want to put it down. What made matters worse here was the noise level. It was so loud that it was hard to concentrate. It was like I was in a frat house during a party. The music was so loud in here that you could hardly hear a thing. In fact, when I was asked if I needed help, I declined instead of having to yell my answers/questions to the store employee. When you thought the music was finally being turned down, the volume shot back up. I had enough of this and decided to leave. I ended up picking up my item elsewhere. A place that I wasn't in the middle of the rave.

    Terrific service and atmosphere! Can't say enough good…read morethings about shopping at this store. The staff went above and beyond to help us navigate buying a new computer for streaming. Thank you, George! You are the best. We almost over-bought on Amazon because we're aren't very sophisticated about computers. You understood our goals and get us fitted with the right equipment.

    Geek Squad

    Geek Squad

    (15 reviews)

    $$$$

    Shaw

    I'm guessing our rep is from a Best Buy closer to IAD, but my review is specifically for the Geek…read moreSquad service rather than the Best Buy retail location itself. Buddy, thanks for making me look like such a valued member of my business. If I didn't have to troubleshoot or setup my coworkers' workstations almost every time we got a new one because you actually did your job right the first time around, I'd be a lot more compartmentalized here. Hmm, four out of my last five reviews hovering at 2 stars? Pretty soon I'll be accused of PMSing.

    Geek squad just lowered my expectations of the human race by two rungs. I'm trying to execute moms…read morewill and computer crashed. GS "fixed" it. But when I got it home, the photos wouldn't down load, and the printer scanner couldn't be found. Brought it back and asked to have it expedited due to my situation with my mom and that they are the ones responsible. When they said no. I said I want a manager. I was told that I was going to be thrown out of the store. I was told I was going to get banned from every store. He pointed to a police office and said he would have me removed. The police officer was not interested. And the manager Sieed says "I don't care if your mom died, my dad died two weeks ago".... They gave me a number to call. Still nothing is fixed. Germantown Best Buy and geek squad has a reason for in store protection. What would a man have done? "I don't care that your mom has died" has stuck with me.

    Computer Plus - itservices - Updated July 2026

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